N orma Ochoa
***** ******* **** **** ****, CA *0601
********@*****.***
OBJECT IVE:
Seeking a challenging position that capitalizes on my drive to learn and nurtures growth
w ithin an organization. Independent and capable of working with constant inter ruption and
u nder pressure.
SKILLS AND ABI L I T I ES:
•
• Bilingual: English/Spanish
• Excellent communication skills
• Problem solver with positive
a tti tude
• Able to work well unsupervised
WORK H ISTORY:
Apr. 2011-Present Norma’s Care, Whittier,
CA
Caretaker
• Turn and re-position bedridden patients to prevent bedsores
• Provide patients with help walking, exercising, and moving in and out of bed
• Charting and completing supplemental paperwork
• Bathe, groom, dress, and/or drape patients in preparation for t reatment or examination
Aug. 2009-Mar. 2011 V itas Innovative Hospice Care,
Covina, CA
I ntensive Comfort Care Staffing Coordinator
• Facilitate communication between patients, families, and other team members
• Support the work of patient care teams and responsible for filling request for staff
• Generate daily schedule for all team members
• Establish, maintain, and close patient charts in an orderly manner
• Complete payroll for resource staff
Aug. 2007-Jul. 2008 N BTY/MFG, Anaheim,
CA
Human Resources Assistant
• Responsible for implementing and coordinating company programs, policies, and
p rocedures covering all areas of Human Resources
• Recruiting and staffing logistics
• Assist with employee relations, compensations, and benefits administration
Apr. 2005- Aug. 2007 I nterim Health Care,
Pasadena, CA
Customer Service Representative
• Deliver excellent customer service through communication and coordinate with clients
• Build and maintain business relationships with clients
• Assist with payroll and create files for employees
Feb. 2000-Jun. 2004 H utchinson Seal, Downey,
CA
Factory Employment Representative/ Human Resources
• Assisted with coordination of special events such as company picnics
• Counseled employees and supervisors on HR related policies and procedures
• Schedule new candidates for interview and employment physicals verify background
references
EDUCAT ION:
Pacific Palisades High School, Pacific Palisades, CA General
S tudies
UE I College, Huntington Park, CA Computer Office
Specialist