Customer Service Years Experience
Resume:
Michael Mills
Rahway, NJ *****
***********@*****.***
Objectives:
To obtain a job focusing in Warehouse, Security or Customer Service that will fully utilize my skills.
Summary of Qualifications:
Highly qualified law enforcement professional with 4 years experience and 6 years experience in
customer service. Excellent ability with interpersonal skills with inmate population. Strong
communication skills both verbal and written. Knowledge of court affairs and delivering subpoenas. Has
extensive knowledge regarding the security and management inside the area of municipal court. Strong
customer service skills and dependable.
Professional Experience
The Home Depot
Part Time Freight Associate 2012 to present
• Receipt, unloading, verifying, stocking, and transporting the goods to their destination.
• Maintains the inventory logs to ensure that all movements of the inventory are correctly recorded.
• Delivering of the goods to the sales destination and stocking the sales shelves.
• Tracking the goods, their storage locations, and organization of the goods are done by the
warehouse stock clerk.
• Work together with shipping lines clerks, retail managers, and the cargo agencies.
Dorchester County Sheriff's Office
Deputy Sheriff 2008 to 2010
• Securing all areas of the municipal courthouse.
• Perform alarm checks and building inspections.
• Responsible for providing security for Court personnel, prisoners, witnesses, jurors and public in
courthouse and courtrooms.
• Handles the tasks of monitoring and security.
• Performs the tasks of gathering, maintaining and transferring required documents to accompany
prisoners.
• Inspect courtrooms, lockup, lobbies and judges rooms to ensure from explosive devices.
• Monitors that the guidelines of the judges are properly adhered in courtrooms.
• Takes appropriate actions in case of disruptive situations in the courtrooms.
Charleston City Police Department
Customer Service Officer 2007 to 2008
• Transporting the arrestees from the municipal holding facility at city hall to the county jail for
further booking process of the arrestees.
• Transporting inmates to various facilities.
• Keeping inmates detained and under control.
North Charleston City Police Department
Community Service Officer 2006 to 2007
• Securing all areas of the holding facility.
• Processed arrested persons by acquiring identifying information to be enforced into computer
database.
• Prepared necessary arrests and related records and stored personal property.
• Provided information to the public and permitted prisoners to make the allotted number of
telephone calls.
• Notified parents and guardians of arrested juveniles.
• Took fingerprints and operated routine photographic equipment.
• Perform operational duties related to overseeing detained inmates.
Verizon Wireless
Credit Order Operation Specialist 2000 to 2006
• Open, date stamp, sort and deliver mail.
• Prep new account application.
• Perform account changes, including title changes, address and Express Passcode changes.
• Prep closed account request.
• Activating new and existing customer’s account.
• Handled incoming calls from various store agents to make prompt decisions on customer’s
credit application.
• Provided a high level of customer service and client relations based on outstanding
communication and interpersonal skills.
• Advised customers on their credit application approval based on credit history.
Education and Professional Certifications
Union County College, Cranford, NJ
Associates in Liberal Arts/Graphic Design 1994
South Carolina Criminal Justice Academy, Columbia, SC
Basic Law Enforcement Certification 2009
References
References are available upon request records and stored personal property.
Contact this candidate