Maintenance Computer
Resume:
David T. Roth
Nashville, TN 37212
Home: 615-***-**** E-mail: ******@*****.***
Qualifications:
Experience in the repair and maintenance of both analog and digital audio equipment to
component level. Experience in the repair and maintenance PC computers, display terminals,
barcode scanners, and printers to component level. Installs and maintains computer systems and
networks. Including termination and troubleshooting of ethernet cabling. Administrative
knowledge of servers and desktop computers running Windows Server 2003, Windows Server
2007, Windows 7, Windows 2000, Windows XP, Windows 98, Windows NT4.0, and Linux.
Administrated Motorola Unix systems and hardware for twelve years including TCP/IP
networking. Knowledge of Macintosh systems, computers, and networking. Setup of LANs,
VLANs, Wireless LANs, Virtual Wireless LANs, Wireless Bridges, Routers, Firewalls and VPNs
over the internet. Setup of Cisco Routers, Pix, and ASA5000 Firewalls. Experiance with setting
up and maintence of Call Center System working with Toshiba Phone Switch. Setup of
Sonicwall Firewalls and Juniper Netscreen Firewals.
Work History:
Computer Peripheral Repair, Nashville, TN
320 Hill Ave.
July 2002 - Present
Computer Technician to Present
•Maintains Operating Systems, software, hardware, and hardware drivers. Installs and maintains
networks, wireless networks, routers and firewalls. Installs virus software and cleans infected
machines. Reload Operating Systems on PCs and Apple Computes. Repair computers, printers,
computer monitors, and tape drives.
DELL Computer Corp., Nashville, TN
1 DELL Parkway
November 2001 - March 2002
HelpDesk Support Technician - Portables
•Answer the phones for Dell Portable Computers. Answer questions about DELL portable
computers hardware and components. Troubleshoot over the phone hardware problem and set up
replacement of parts, depot repair, or onsite repair dispatches. Install and troubleshoot Microsoft
Operating Systems Windows XP, Windows 2000, Windows 98, and Windows 95. Install and
troubleshoot Windows Application products and various other software applications sold with
the portable computers.
Cumberland Terminals, Nashville, TN
7260 Centennial Blvd.
April 2001
Consultant-
•Consultation on electronic damage caused by lighting storm on April 15, 2001 to DELL PC and
AccueLoad system used too monitor the loading fuel trucks.
•Repair of one AccueLoad powersupply damage during lighting storm on April 15, 2001.
Service Merchandise Co., Brentwood, TN
7100 Service Merchandise Dr.
April 1980 - January 2001
Sr. Field Engineering Specialist
•Takes a leadership role in providing support for hardware, firmware, and connectivity problems
for over 400 Store and Corporate DELL PC, Server, and Unix based mini-computer systems.
•Repair and testing of hardware used in Store and Corporate DELL PC, Server and Unix based
mini-computer systems.
•Interacts with Senior Field Engineers, Peripheral Repair Department, Programming Department,
Telecommunications Department, and other related IT Departments in providing guidance and
consultation on problem resolution and connectivity issues.
•Helps develop and implement projects designed to improve the reliability and performance of
store and Corporate computers.
•Stays abreast of current technology and assists management in current and future plans of the
IT department.
February 1976 - February 1980
Field Engineer
•Responsible for the maintenance of cpu, memory, and control boards to chip level.
•Responsible for the maintenance and repairs of Terminals and Printers.
•Travel to Service Merchandise Showrooms for hardware problems; traveling to new computer
sites for installation of mini-computer systems and equipment; traveling to computer sites for
preventative maintenance on computer hardware.
Education:
State Technical Institute in Memphis, Memphis, Tennessee
Associates Degree in Computer Technology; 1979
Motorola Computer Group, FortWorth, Texas
Unix RISC System Management & Administration; 1992
DELL Premier Access Certification for DELL Personal Computers, Laptops, & Servers; 1999
Administrating Microsoft Windows NT 4.0; 1999
Microsoft Windows NT 4.0 Core Technologies; 1999
Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0; 1999
References:
Available upon request.
Contact this candidate