Quality Assurance Project

A lice Raj

E mail: ********@*****.***

P hone: 602-***-****

Objective

To obtain a challenging position in the field of Information Technology as a Software

Quality Assurance Tester, for a reputable company.

E xperience Summary

Over 5 year’s experience of Software Quality Assurance on wide range of platforms.

Experience in Testing, and Support in Client Server and Web Technology.

Executed and worked with various types of Testing like Black-Box Testing, System

Testing Integration Testing, and Regression Testing, User In terface Testing.

Experienced with different software engineering methodologies like V-Model, Agile

and Waterfall methodologies.

Experience in various phases of SDLC, STLC such as Requirements and Analysis,

Design, Development and Testing.

Proficient in analyzing the Business Requirements, System Requirement

Specifications (SRS), Functional Requirement specification (FRS), Design

Documents to formulate Test Plans, Test Scenarios/Strategies, and Test Cases.

Remarkable experience working with agile methods in agile environment.

Managing complex projects where requirements change frequently or are loosely

defined.

Manage various aspects of in-house testing documentation

Extensive exposure on Traceability Mat rix & Test Plan

Well versed in Defect Tracking & Bug Reporting

Personal Skills such as detailed oriented, quick learner, and good team player with

excellent communication and In terpersonal skills.

Key Competencies & Skills

O perating Systems: Windows 98/2000/XP/V ISTA

Databases: SQL, ORACLE

Testing Tools: Q uality Center, QTP

Assignments:

Project 1

Project: 8x8 I nc., VO IP Land line phone services for Business Customers

Customer: 8x8 I nc.

Period: November 2011 – October 2012

Description: Project is developed to generate VOIP land line phone services to Business

customers, PBX and many other features for Business customers. Frontend is developed in

Siebel CRM and also Salesforce is integrated with Siebel. This project is upgrading the old

version of Oracle Siebel CRM 7.8 to new version of Oracle Siebel CRM 8.2.

Role

Developed Test plan and reviewed with team.

Developed test cases in Quality Center.

Conducted project reviews and communicated periodic updates to upper

m anagement and client contacts.

Validated the orders using Siebel CRM.

Validated campaigns, leads, accounts, opportunities, Cases and Solutions.

Provided upper management with weekly, daily, and hourly project status updates as

and when required.

Tested Siebel In tegration Siebel Accounts, Siebel Contacts, Siebel Activities, Siebel

business components.

Performed Siebel CRM Testing – Full CRM life Cycle.

Tested the migration of Old version of Siebel CRM to new version of Siebel CRM.

Attended for Analysis/Design/Code review meetings for new Features. Migrated from

T D to quality Center. Reported the defects, t racked the defects and attended

daily meetings.

Tools: QC, Siebel, Salesforce.

Project 2

Project: O nline Bill payment

Customer: Sprint PCS - Kansas City, KS

Period: F ebruary 2010 – October 2011

Description : I t offers various services through sprint.com. Web based application for

customers to view their bills, pay bills, and check their payments.

Role:

Worked in Agile methodology. Attended Daily standup meetings.

Developed Test Plan and Test cases based on the user stories (Functional

r equirements)

Uploaded Business requirements, test scenarios, test cases and defects to

Q uality Center

Executed manual test cases and identified the test cases to be automated.

Performed end-to-end testing, functional testing, regression testing,

i ntegration testing

Extensively used Quality Center for test planning, bug t racking and

r eporting.

Detected Defects, Communicated to the developers using Bug Reporting

Tool and Tracking the Defects using Quality Center.

Reported the bugs, Emailed notifications to the developers using the

Q uality Center.

Solution Environment: Quality Center, WebLogic application server, UN IX, MS Office,

O racle.

Tools: QC

Project 3

Project Acquisitions Testing

Customer: Citicards, Citigroup, FL

Period: F ebruary 2008 –December 2009

Description: Citicards Acquisitions Environment Management is setting up the release

environment for acquisitions related projects. Acquisitions are a process of acquiring new

card to customers. I t starts r ight from getting the applications from the prospective card

members t ill approving, pending or declining the applicant and the account number

generation.

Role

Analyzed and reviewed the Requirement and Design documents.

Developed Test cases and developed Test Mat r ix for various scenarios.

Estimating the effort required to complete the task.

Involved in In tegration and System testing.

Prioritization of testing requirements executed the test cases manually and verified

actual results against the expected

r esults.

Performed web specific testing like Link checking, Browser page testing, Application

Testing and preparation of the test results, test report and defect report.

Defect Raising and Tracking ti ll closure.

Quality assurance and Keeping t rack of allocated work.

Weekly Status Report Preparation & Submission

Documenting the Test results using Quality Center

Solution Environment: PL/SQL, DB2, Account Online & CICS

Tools: QC

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