ANNETT J. SMITH
Lake Elsinore, CA 92530
Cell: 714-***-****
Email: ****************@*****.***
March 19, 2013
RE: HR Generalist / HR Coordinator
Dear Recruiting Manager:
Attached is my most updated resume with HR management training. I have
practical hands-on experience and extensive training in Human Resources
Management over 12 years as a HR Manager/Office Manager in a retail, sales
& service industry.
I have been working in the legal field as a Freelance Paralegal/Legal
Assistant during the last 5 years while I have been keeping track of the
latest HR trends.
I am available to work immediately and open to any type of employment at
this time. My salary is open and negotiable.
The best way to reach me is via email at ****************@*****.***.
Thank you for your consideration. I look forward to hearing from you soon.
Sincerely,
Annett J. Smith
Applicant
[pic]
ANNETT J. SMITH
33049 Arbolado Lane
Lake Elsinore, CA 92530
Cell: 714-***-****
Email: ****************@*****.***
SUMMARY OF QUALIFICATION
A highly organized, flexible, and result-oriented professional with 12
years of experience in HR Management. A thorough knowledge of HR issues
and trends to comply with local, state, and federal laws and regulations
including Affirmative Action, ADA, ADEA, EEOC, Title VII, FMLA, PDL, CFRA,
LOA, USERRA, FLSA, OSHA, and Cal OSHA. Proven track record of ability to
plan, design, implement Talent Acquisition Process, Employee Development
and Training, Payroll Administration, Compensation, Employee Benefit
Administration, Performance Management, Job Analysis and Job Description,
and Employee Relations. Ability to work with diverse work force at all
levels of the company and external customers in a pleasant and professional
manner.
PARTICULAR STRENGTHS
. Ability to effectively multi-task several complex assignments with
tight deadlines.
. Ability to work independently and with a team.
. A self-starter with strong computer research, analytical skills, and
problem solving skills.
. Exceptional Written, Verbal, and Interpersonal Communication Skills.
. Ability to maintain privacy and strict confidentiality
PROFESSIONAL EXPERIENCE
September 2007 to Present
SELF-EMPLOYED
Freelance Paralegal/Legal/Office Assistant
Irvine, California
. Open and maintain complex case files related to Civil Law, Family Law,
Trust & Estates Law, manually and electronically.
. Assist in preparation of trials with required trial papers and
completing trial binders according to local rules.
. File legal documents with Civil Courts, Family Courts, and Probate
Courts.
. Prepare legal document and legal correspondence.
. Conduct Legal Research as needed basis.
. Reconcile Operating Accounts and Trust Accounts, and update Business
Expense Report accordingly.
. Maintain Google Calendar for client appointments, court hearings,
discovery due dates, trust accounting reminders, and other important
events for the Law Offices.
September 2007 to January 2008
SELF-EMPLOYED
Freelance HR Consultant
Irvine,
California
. Provided objective feedback on strategic planning or changes in a
single department or within the entire organization in support of the
goals and objectives of the Company.
. Recommended plan of actions in improving employee relations, prepared
internal communications on behalf of the Executive Management based on
the events and related facts.
. Conducted Performance Appraisals for Managers and Key Employees and
upgraded job descriptions/job titles with specific new goals and
objectives for the next review, creating a challenging work
environment.
September 2007 to Present
SELF-EMPLOYED
Freelance Riding Instructor
Anaheim, California
. Provide horseback riding lessons to riders of all levels in a safe and
supportive environment.
. Created and worked with Forget Me Not Program combined recreational
horseback riding lessons with equine assisted learning for children who
are highly functioning and mildly affected by Autism; assisted riders
to be more independent and encouraged them to strive for better
horsemanship.
ANNETT J. SMITH
page 2
January 1995 to September 2007
Quest International, Inc.
Human Resources Manager/Office Manager
Irvine, California
. Planned, scheduled, and coordinated Company Events and Employee
Meetings in support of the Goals and Objectives of the Company
including implementation of HR Policies and Employee Benefit Programs.
. Implemented and supported Talent Acquisition Process, Employee
Development and Training, Payroll Administration, Compensation,
Employee Benefit Administration, LOA, Performance Management Process,
Job Analysis and Job Description, and Employee Relations.
. Managed Full Cycle Talent Acquisition Process, including screening
candidates, posting jobs on web-based job research sites, conducting
phone interviews, scheduling in-office interviews, making objective
feedback during employee selection process, tracking candidates in the
Applicant Tracking System, and measuring the effectiveness of
recruiting process.
. Designed and coordinated Training for New Hires with departments
affecting the work flow of the position.
. Designed and implemented New Hire Orientation and Exit Interview for
Termination.
. Maintained knowledge of trends and changes in HR Legislation, informed
Executive Management, and conveyed the changes to Employees thru
Employee Meetings.
. Created and updated Employee Handbook in compliance with new rules and
regulations.
. Responded to Employment Verifications, Unemployment Claims, Disability
Claims, Workers' Comp. Claims, Labor Disputes at Labor Board and
Appeal Board, and other external agencies.
. Implemented semi-monthly disbursement of payroll, including
garnishments, benefits and taxes, consistent with federal and state
wage laws.
. Conducted Wage Surveys within labor market in the similar industry to
determine competitive wages.
. Conducted Time Study/Job Interview to analyze the job and update Job
Description.
. Acted as Liaison between Executive Management and Employees, to inform
and educate HR policies and procedures, and to respond to employees
concerns and challenges.
. Investigated, recommended innovative resolutions to employee concerns
and challenges.
. Provided guidance and coaching to Managers and Supervisors on matters
pertaining to interpretation of company policies, employment laws,
performance appraisals, and performance disciplinary actions.
. Investigated and managed workers' compensation claims to expedite the
treatment and smooth flow of the claim process until the employee
returned to modified or regular job duties.
. Created and administered Safety Programs per OSHA requirements.
. Created and updated procedures, work instructions, and forms for key
functions including Document Control, Quality Records Control, Internal
Quality Audit, Purchasing, Telesales, Training, Office Administration,
and Human Resources per ISO 9001 Standards.
. Mentored, developed, and coached HR Staff and Office Staff, providing
proper guidance and strong leadership to achieve desired results that
are in alignment with Company's Business Objectives; as a result, every
single employee in my department was selected as the Employee of the
Month.
. Served as Designated Management Representative for ISO 9001 Registrar
Surveillance Audits, Customer Site Quality Audits, and FAA/JAA Audits
utilizing a thorough knowledge of all aspects of integrated quality
assurance planning and processes.
. Designed and facilitated Management Meetings to monitor quality process
and project management.
EDUCATION AND PROFESSIONAL CERTIFICATION
University of California Irvine, Irvine, California
Paralegal Certificate with GPA of 3.81 (June 2011)
Orange Coast College, Costa Mesa, California
Associate in Arts - General Education
COMPUTER SKILLS
Word, Excel, Power Point, Outlook, Google Calendar, Legal Research, Visio
(Org. Charts & Flow Charts)
LANGUAGE SKILLS
Bilingual - English/Korean (Fluent in reading, writing and comprehension)
HUMAN RESOURCES MANAGEMENT TRAINING
CONFIDENTIAL, Irvine, California
( FAA / JAA Self Audit Training (Avionics General Manager)
( ISO 9001: 2000 Overview and Internal Audit Training (Global Quality
Compliance - ISO Consulting Firm)
( Microsoft Outlook Training (Assistant Software Manager)
( Review of Department of Transportation (DOT) Drug Program (Avionics
General Manager)
( Total Quality Management (Director of Operations)
( Sexual Harassment Prevention Training 2005 (Bruce Matlock, Esq.)
EMPLOYER ADVISORY COUNCIL OF ORANGE COUNTY (EACOC), Santa Ana, California
( Advanced Workers' Compensation & Ergonomics Workshop 2001
( A Full Body Scan for Your Workplace - auditing your labor and
employment forms and practices 2003
( Benefits & Employee Retention 2001
( Dealing with Wage and Hour Issues 2000
( Employee Wages and Other Forms of Compensation, Employment Benefits
1999
( Employment Law Seminar 2003 (Whiting & Associates, Inc.)
( Employment Law Update Plus What to Expect in 1999
( Hiring Process 2002
( Hiring Without Fear 2004
( Immigration Issues 2003
( Making EDD State Program Work For You 2003
( New 2006 Workplace Laws & Legal Developments (R. Craig Scott, Esq.)
( New 2004 Workplace Laws and Legal Developments
( New 2002 Workplace Laws and Legal Developments
( Privacy In Workplace 2003
( Privacy In the Workplace 2006 (Murchison & Cumming, LLP)
( 2 Key Safety Issues Impacting Employees In the Year 2000 (Mike Fahey,
CAL/OSHA Consultant)
( The Return to Daily Overtime and the Rest Of the New Employment
Legislation 2000 (Robert Naeve, Esq.)
( Wage and Hour Law 2004
( Wage and Hours 2002
( Workplace Law and Legal Development 2006
AMERICAN MANAGEMENT ASSOCIATION
( How to Be a Better Trainer
( Microsoft Office
AMERICAN RED CROSS, Santa Ana, California
( Business Continuity Planning Seminar
( First Aid Kit Training / Work Place Program
COMPUMASTER
( Getting the Most From Microsoft Excel
FRED PRYOR SEMINARS
( Mistake-Free Grammar & Proofreading
NATIONAL SEMINARS, Los Angeles, California
( OSHA Compliance Workshop
( OSHA Compliance and Work Place Safety
OCPA Employment - Labor Section (Jessica Linehan, Esq.)
( New Employment/Labor Laws for the New Year 2006
ROCKHURST UNIVERSITY CONTINUING EDUCATION CENTER, Kansas City, Kansas
( How To Design a Training Program
TAG / AMS CONSORTIUM INC., Long Beach, California
( Anti-Drug / Alcohol Misuse Prevention Program Audit Preparedness
Training
TUSTIN IRVINE MEDICAL CENTER, Tustin, California
( Substance Abuse Awareness Training For the Workplace