Sales Customer Service

JEFFREY D. WRIGHT

**** ********** **.

Carroll, OH 43112

Cell: 614-***-****

********@***.***

Transportation/Logistics Sales Professional

Positive, forward-thinking, goal-oriented, and persistent sales

professional with effective business development acumen. Recognized for

increasing sales and market share, raising profits, and making significant

improvements in processes and customer service. Adept at staffing,

supervising, training, developing and motivating a team. Self-motivated

and well-organized with excellent analytical, relationship-building,

presentation and communication skills. Computer proficient.

AREAS OF EXPERTISE

Transportation . . . Logistics . . . Moving and Storage . . . Air Freight

Global and Key Account Management Business Enhancement Strategies

Multi-Channel and C-level Sales Start-Up Company Finance and

New Account Development / Needs Analysis Profitability Assessments

Contract Negotiation &

Strategic Market Planning / Advertising Administration

Market and Territory Penetration Competitive Contract Awards

Trade Shows / Customer Service Labor Negotiations

Industrial & Commercial Office Moves

EMPLOYMENT SUMMARY

Hazen Transport, Columbus, OH 2006 - September

2009

(40 employees - $20 million sales volume)

Independent Transportation Consultant

. Strategically locate crossdocks statewide to optimize cost and delivery

efficiency.

. Developed database of pre-qualified drivers to ensure expedient shipments

and reliable

service.

. Negotiated favorable terms for terminal space, office furniture and

equipment.

Advised Regional Vice President on $2 million start-up contract.

Established baseline terms to

be used for future customer negotiations.

Palmer Moving & Storage, Columbus, OH

2003 - 2006

(150 employees - $100 million sales volume)

Sales Representative

. Solicited national accounts.

. Estimated COD customers for long distance moving.

. Solicited O & I customers.

Developed ten national accounts worth $7 million in annual sales.

Exceeded company standard

of closing ratio for COD sales by 10%.

Salem Logistics, Columbus, OH

1996 - 2003

(45 employees - $50 million sales volume)

Vice President

. Liaison/Consultant for Value City.

. Worked with existing customer and developed new reports for internal

use.

. Traveled nationwide to develop new accounts.

. Developed, implemented, and monitored market penetration strategies.

Grew Value City account base from $1.5 million to $11 million annually.

Decreased customer complaints by 90% by establishing strong working

relations with clients.

Secured Transportation, Columbus, OH

1993 - 1996

(20 employees - $1.5 million sales volume)

Vice President, Partner

. Directed sales and customer support team.

. Prospected leads nationwide.

. Ensured adequate manpower was available for workloads.

. Reviewed P&L as needed for responsible applications.

. Worked closely with advertising agency to develop and formalize

marketing plan.

Established a start-up company - composed business plan, created

identity, procured location,

recruited/hired staff, and instituted delivery schedules, accounts

receivable and accounts

payable. Within 2 years, grew company from one account with $0 in sales

to seven accounts

with more than $1.5 million in sales.

Grew annual volume for branch 30% - expanded account base from one major

client to six.

Exceeded company objectives for on-time delivery - obtained 99% of

shipment dates.

EDUCATION and SELECTED TRAINING

Ohio State University Henry Ford Community College

Columbus, OH

Dearborn, MI

Concentration: Business Concentration:

Business

Zig Ziegler ? Dale Carnegie

VOLUNTEER

Suicide Prevention Services, Franklin County - 1,000+ hours of

ServiceAlan,

Jeff Wright

Sales Manager

MILITARY

Veteran - Awarded the Air Force Commendation Medal

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