Customer Service Sales
Resume:
Gladys Moreno
***********@*****.*** - 832-***-****
OBJECTIVE:
SUMMARY:
. Experienced in production and material control including scheduling,
expediting and tracking inventory.
. Experience in the following: Purchasing, Operations, Chemical industry,
Inventory
Production, Maintenance, Planning, Customer Service, Procurement,
Scheduling
Q & A, Procedure Implementation and Logistics
. Managed multiple tasks simultaneously with proven ability to work well in
a fast-paced environment.
. Supervisory experience managing and coordinate the activities of daily
operations of the department. Includes the Logistics Coordinator,
Production Scheduler and Label Coordinator. Developing and implementing
procedures, cross training and daily duties of Plant Support department.
. Demonstrated strong customer focus.
. Purchasing experience with multi item/multi vendor
. Forecasting and planning items for replenishment
. Review reports for dead stock and slow moving inventory and wok with
Sales to move products appropriately.
. Computer skills: MS Excel, Word, Power Point, MRP, Chempax, ERP and
Internet.
. Twelve years experience providing administrative support to executive and
upper management.
. Thirteen years working in Purchasing, duties including, negotiating
pricing, evaluating vendors, constantly reviewing forecasting levels,
liaison between suppliers and manufacturers. Reviewing cost, quality and
levels of services provided by suppliers.
. Producing reports and statistics to dead inventory or slow moving
products. Negotiate and resolve all damaged claims for goods and services.
EXPERIENCE:
. Ordered and maintained inventory at appropriate levels for packaged
products.
. Lead daily production meeting with all departments on a daily basis.
. Created and managed purchase orders.
. Planned, scheduled, coordinated material production start dates,
prioritized work-in-process and expedited as needed to meet shipment
schedule utilizing Microsoft Excel.
. Analyzed MRP report to identify and fix discrepancies.
.Review and perform offsite inventory counts at off-site locations.
. Resolve ant discrepancies with shipments schedule to ship or pick up.
. First point of contact with any issues with Logistics, Shipping/Receiving
or Plant Production
. Worked with purchasing personnel to expedite material shortages.
. Prepare hazardous manifest and all other documents pertaining to hazmat
materials
. Managed start schedules and provided measurements to management
reflecting manufacturing's actual performance to schedule.
. Communicated reschedule of material deliveries to internal customers in
timely manner.
. Developed, analyzed and interpreted capacity planning information and
generated alternative solutions as needed.
. Worked with Sales, Accounting, Manufacturing Managers, Document Control
and Shipping/receiving to resolve any issues on work orders, purchase
orders and bills of material.
. Assisted with operations management by analyzing and recommending
adjustment to inventory levels and reorder points.
. Structured Bills of Material to ensure MRP integrity.
. Created product yield report for tracking of product performance
utilizing Chempax.
. Conducted quarterly inventories and monthly cycle counts.
. Identify, research and correct inventory and accounting discrepancies.
. Purchase materials and services at best savings and value for company
. Evaluate suppliers' performance and participate in continuous improvement
efforts with suppliers
EMPLOYMENT HISTORY:
THIRD COAST TERMINALS - Pearland, TX
Plant Support Supervisor - 5 months
PACKAGING SERVICE CO. - Pearland, TX
Master Production Scheduler - 6 years
PIPING TECHNOLOGY & PRODUCTS - Houston, TX
Buyer - 6 years
HARRIS COUNTY SOCIAL SERVICES - Houston, TX
Executive Assistant - 2 years
EDUCATION:
San Jacinto College - Houston, TX
Business Management
Computer Learning Center - Houston, TX
Network Administration
TRAINING:
Managing Inventories/Cycle Counting
Contact this candidate