Graduate

Mr. Mike N. Calderon

**** *. ******** ***. ***** Beach, FLA 331**-***-*** 5433 ***************@*****.***

Objective

My objective is to professionally and consistently execute all duties given to the best of my abilities in a timely,

detail oriented, and ethical manner.

Education

Miami Dade College, Miami, FL

Bachelor’s Degree, December 2010

• Major: Public Safety Management with concentration in Law Enforcement

St. Thomas University, Miami, FL

Master’s Degree, May 2012

• Major: Science Management concentration in Justice Administration

Experience

The Forge Restaurant, Miami Beach, FL

Busser May 2011 – Mar 2012

• Customer service and guest relations are a priority to the success of the business and teamwork to

overcome peak business hours. Assist with servers’ tables, reset tables for the next guests, run food

from kitchen to guest, assist guests to accommodations and fulfill their needs and expectations to the

best of my ability.

Flamingo Market/Flamingo Liquors, Miami Beach FL

Cashier/Clerk Feb. 2005 Present

Family business. Proactively handle all customer service relations including requests, needs, and regards of

regular and new clients. Customer service, restocking, maintenance.

Victor Hotel, Miami Beach FL

Room Service Agent Aug. 2010 – Feb. 2012

Help and greet customers on a daily basis. Work with Front Desk Agents to complete room service orders

effectively and efficiently. Maintain and clean service station including utensils, glasses, and linens. Take room

service orders via telephone with politeness and a warm positive attitude.

Special Skills/Languages/Additional Information/References

Skills proficient in: Microsoft Word, Excel, Outlook, Power Point.

Languages: Fluent in Spanish.

Organizations:

Miami Dade College Student Government Association Aug. 2005 – Aug. 2007

High School NJROTC – Color Guard Commander Aug. 2001 – May. 2004

Awards:

Miami Dade College Dean’s List honorable commendations

References are available upon request.

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