Manager Sales

Sitara Khan

***** ******** *** # ***

Ashburn, Virginia 20148

Phone: 703-***-****

**********@*****.***

Objective: Find a career/position where I can apply my great analytical and

research skills, excellent and effective communication and listening

techniques, use people management and my multilingual capability in

English, Urdu, Pushto, and Punjabi.

Experience:

Sitara's Innovations 2007-current

Event Manager, Photographer and Videographer

Conduct needs analysis by interviewing bride, groom and family members

to determine their requirements for the event.

Prepare an estimate for each requirement identified with samples

Provide additional contacts and recommendations for services outside of

scope

Arrange the logistics and bookings for the facility (conference center,

hotel)

Discuss photo/video sessions and agree to when and where shots/videos will

be taken

Conduct editing of the photographs/video and create a final package per the

agreement

Drive-Rite Inc. 2004-current

Manager and Driving Instructor

Provide behind the wheel driver education to new student drivers

Answer questions and listen to driver concerns

Train on how to pass the driving road test and issue driving licenses for

adults and teenagers

Provide road sense/awareness and defensive driving

Create the schedules for drivers

Conduct the bookkeeping for the business

Advertise and market the business at school events and in newspapers

Intensive in translating DMV paperwork and procedures to Pashto, Urdu,

Punjabi and Hindi for cutomers that are fluent and speak only those

laguages.

Dedicated Micros.

Junior Technician

Trouble shooting Video Multiplexers

Updating the software on the units

Replacing and repairing Motherboards

Trouble shooting and repairing security cameras

Controlling DVIP over a network on a PC through either a standard web

browser

Making sure the cameras, telemetry, even remote control of lights and door

using the relays.

Motorola RestonVA (09/02-09/03)

Senior Software Technician

Collected test data on Motorola (iDen) product for Nextel cellular system.

Performed preliminary analysis for RS parameters such as RSSI SQ

Performed drive test functions in various market such as Boston Washington

DC/ N Virginia

Assisted management for scheduling test rosters, coordinate assisted

management as a team lead, for scheduling daily test activities, resource

allocation, trained new associate, review SOP, payroll and inventory.

Provided instant feedback to management about fleet status.

Performed drive testing for packet data and Circuit data.

Performed location based testing for GPS accuracy and E911 feature.

Tested and validated Java base application on cellular devices such as my

location.

Contributed to the testing and debugging of IDEN Net work.

Prepared test phones by flashing required software. Sung X flash, read and

change test parameter in test radio using RSS.

Coordinated onside team event to promote team work environment and moral,

motivated co worker and junior tester to strive for quality and

productivity.

COMTEX News Network (04/02 -09/02)

Technical Support Representative for content server environment

Configure, Implement, Install internally developed programs and externally

acquired applications.

Create and maintain FTP, Lease line, satellite accounts for data exchange

to & from content server.

Monitor and update the web pages in a dynamic data storage environment.

Maintain customer help desk to remotely provide technical assistance for

clients

Develop positive customer relations, to deal and satisfy clients in every

aspects.

Develop feasibility reports for clients, which accurately reflect resource

requirements that need to be fulfilled

Answer the phone calls and open a ticket for every task using Sales Force

(Internet based)

Troubleshoot customer accounts and DG ports (Content Router)

Nextel Retail (06/01- 04/02)

Wireless consultant

Liaison between customers, sales, & technical support production, for

delivery and billing inquiries.

Developing positive customer relations and dealing clients in every aspects

Explaining the rate plans and choosing the best plan for the customers'

needs.

Setting up accounts for customers. Enhance understanding about latest

features in Nextel products.

Maintained customer database for account details, inventory, and feature

provided.

Remotely troubleshot hardware/software set up related issues for Nextel

products.

Ensure proper and timely after sales service to customers.

Establish and develop good business relationships with customers as well as

Nextel product specialists to enhance & optimize customer satisfaction

support.

EAI Computer Training Center (08/00 - 02/01)

Instructor

Working as an Instructor of MCSE and Office 2000

Duties include PC trouble shooting and Network maintenance

Installing Windows 95, 98, NT, 2000

Help Desk support to users

Testing PCs performance and evaluating hardware.

Worked with a team of web site development

Responsible for support, maintenance, procedure documentations of all

aspects of a project, from the drawing board to the end.

Education:

August 1998 M.A University of Peshawar, Pakistan.

Certificates:

Microsoft Certified Professional Systems Engineer.

Microsoft Certified Professional + Internet.

CISCO Certified Network Associates

Trainings:

August 2000 CCNA Certificate course from EAI Computer

Training.

Feb 2000 MCSE Certificate course from EAI Computer Training.

May 1999 Kodak Profession Training

May 1999 Hardware Engineering/PC Trouble shooting from Pakistan

Computer Academy.

May 1999 MS Office 97/Internet/Email/MS Access/Windows

NT/Networking Essentials/Hardware Engineering/

PC Trouble shooting from PCIS.

April 1999 Networking Essentials & MS Access 97 from PCA.

April 1998 Windows 97/Internet/Email/WWW/FTP/Chat/IRC/Netscape

Navigator/Netscape

COMPUTER SKILLS

SOFTWARE:

Windows NT 4.0 (Server & Workstation); Windows 2000 Server, IIS Server 4.0,

Terminal Server (Citrix) SQL Server 7.0, Exchange 5.5, Proxy Server 2.0,

Windows 95 & 98; MS Office 97 & 2000.

HARDWARE:

Hubs, Cisco routers 2500, Patch Panels, Krone Tec plates; Cables; CSU/DSU;

Transceivers; Multiplexes; SCSI, Scanners, Polaroid Slide Makers, zip

drives, Print Servers; Printers (HP III - HP6, HP4000, HP8000 Compaq

PAGEMARQ & Epson LJ); Proliant 3000 & 7000 servers, Raid 5. Smart UPS 700,

DLT drives.

ADDITIONAL SKILLS:

100 percent Fluent in Pashto, Urdu, Punjabi and Hindi.

Contact this candidate