Susana Barker

**** **** *****

North Port, FL ***88

727-***-****

abqtox@r.postjobfree.com

Medical Billing /Accounts Receivable 1/5/2008- present

Central Fl Kidney Care

**** ******** ***** ****

Lakeland, Fl 33805

863-***-**** office manager- Judy Tapia

abqtox@r.postjobfree.com

This office is a high paced office. I am working with 4 physicians. The

specialty is nephrology. We primarily used 2 computer programs, Visionary

and Aprima systems. My responsibilities and tasks are as follows:

Gather accounts receivable and process into computer

Prepare monthly statements for patients

Request authorizations and referrals for patient office visits or

diagnostic testing doctors ordered

Verify patient insurance

Call insurances to discuss denied claims

Double check claims are correct before batching them out or resubmitting

Collections of past due balances from patients

Submit secondary insurances with1500 claim forms

Create reports, daily balances, physician productivity, monthly totals

Tally up ledger sheets (recently stopped using them in our practice)

Prepare deposits and go to the bank

Close out daily batches and made sure they are allocated properly

Organize work spaces and closets

Rotate out old papers and send them to storage facility

Have patient education materials ready for patients and explain insurances

when needed

Cross trained for front desk, making appointments, checking patients in and

out,

My accomplishments in this facility are as follows;

Increased accounts receivable income revenue in the office from 25% to 87%

in the first year and into the 93% the following year

Organized closets and work areas appropriate to nursing, billing, and front

desk areas and created functional and productive work spaces for all.

Created protocols for the office from requesting authorizations, billing

processes, red flag alerts, and collections

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Susana Barker

2940 Turk Court

North Port,FL 34288

727-***-****

abqtox@r.postjobfree.com

Veterinary Technician 11/15/2002- 11/5/2007

Noah's Place Animal Hospital

2050 62nd Ave N

Saint Petersburg, FL 33702

727-***-****

This was a very large, high paced animal hospital. I had the honor to

witness this place grow into a 24 hour /7 day emergency hospital. Dr. John

Hodges, a retired veterinarian, began this practice and sold it recently to

VCA clinics. My specialties were dentistry and geriatrics.

My duties and responsibilities were as follows;

Assessing patients and listen to owners in exam rooms before vet

examination

Assisted vet in exam room

Preparing estimates for care

Preparing bill for discharge

Discharged patients to owners along w/ explaining patient care

Assisted in surgeries and prepped pet for surgery

Prepared surgical packs and sterilized

Took x-rays

Performed dentals

Inserted IV's

Performed blood draws for lab testing

Prepared and read results fecal, blood, and urine samples for testing

Set up quarantine areas when needed'

Gave treatments to hospitalized patients, shots, iv drips, oral meds

Cleaned and calibrated medical equipment when needed

Ordered brochures, samples, and pamphlets regarding pet education

Cross trained in reception, grooming, and kennels

My accomplishments while I was working at Noah's Place were;

Created a patient education system for the hospital

Worked closely with local shelters and rescues and established working

partnerships

Education:

Polk Community College - Graduated AA degree in science

USF 2 years

Galen Health Institute for Nursing -Graduated w/ LPN

Spanish speaker

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