Customer Service Assistant

Alexandra Ganas

**** ** *** ******* ***** . Stuart, FL 34997 . 508-***-**** . ******@************.***

ACHIEVEMENTS AND HONORS:

Jacksonville University, Jacksonville, FL December 2011

Bachelor of Science

Major in Biology and Minor in Dance

Dance Talent Scholarship 2007-2011

WORK EXPERIENCE:

Shrimpers Grill and Raw Bar, Stuart Florida Jan 2011- Current

Server

• Provided excellent customer service to patrons by taking orders and delivering food and closing out checks in a timely manner

Martin Memorial Rehabilitation Center, Stuart, Florida Summer 2011

Internship Speech and Language Pathologist

• Worked with geriatric patients on cognition, speech, and memory

• Oversaw patients’ activities for improvement

Jacksonville Golf and Country Club, Jacksonville, FL May 2010- December 2011

Fitness Desk Attendant

• Worked part-time while attending school

• Provided excellent customer service by greeting members, checking them into facility

• Assisted in maintaining a clean and organized environment

• Sold merchandise and provided needed assistance and knowledge about merchandise

La Cantina Italia, Framingham MA, May 2008-January 2010

Server

• Provided excellent customer service to patrons by taking orders and delivering food and closing out checks in a timely manner

Douglas Public Schools Douglas, MA Summer 2008

Special Needs Assistant

• Assisted in the supervision and learning activities of children with physical disabilities

LEADERSHIP:

Delta Delta Delta Sorority 2007- 2011

President

• Served as President of Delta Delta Delta sorority and provided oversight of all chapter officers and all chapter related

paperwork. Kept detailed minutes of all Executive committee meetings and created agendas, managed recruitment of new

members and provided leadership and guidance to all memembers

Delta Delta Delta Convention- took part in leadership workshops, Orlando FL Summer 2010

Delta Delta Delta Reginal Leadership Conference- leadership workshops, Arlington TX Spring 2011

Jacksonville University 2010

Biology Lab Assistant

• Assisted with lower level biology classes and their lab experiments

COMMUNITY INVOLVEMENT:

Participated in Relay for Life 2006, 2007, 2009, 2010

St. Jude Research Hospital/ Wolfson’s Research Hospital 2007-2011

• Volunteered with children with cancer in oncology wing

Golden Pond Assisted Living Hopkington, MA 2009-2010

• Volunteered with the geriatric patients and assisted in the daycare

OTHER SKILLS:

• Microsoft word, PowerPoint, and excel

• Extensive knowledge of use of laboratory equipment and procedures

• Created media for test tubes and petri dishes

• Inoculate tubes and streak petri dishes with bacteria

• Identify unknown bacteria using tests

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