Project Manager Sales

Andrew-John Starrett

Email: **********@********.***

Address: ***** ********** ***** **

City: Plainfield

State: IL

Zip: 60585

Country: USA

Phone: 815-***-****

Skill Level: Experienced

Salary Range: $110,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ANDREW-JOHN STARRETT

815-***-**** **********@********.***

26333 Whispering Woods Court Plainfield, IL 60585

SR. IT MANAGER

15+ years` enterprise-level IT leadership (finance/banking, distribution, software, metals, and manufacturing industries) with high-responsibility roles, managing teams of 50+. Specialize in system Program/Project Management to expand capacity in forecasting, ERP, CRM, and e-commerce solutions. Advanced analytical skills in business process reengineering with career record of multimillion-dollar savings by automating critical processes. Career achievements include account development, growing annual volume by $56 million in 2 years-strong ability at influencing key decision makers.

Project & Technical Skills

Project Areas: Project Development Methodologies (Agile, Waterfall, Extreme) Product Development Change Management Software Development Life-Cycle Contract Negotiation Program Management

Applications: MS Project Visio Crystal Reports Online Analytical Processing (OLAP) IBM Rational Software ACT Salesforce.com OpenClose Data Track Microsoft Office (full suite) Microsoft Dynamics

Servers: Cisco Networking Oracle Hyperion Siebel Citrix SQL Share Point Server

Languages: XML VB/VB Script Java C++ .NET HTML VMS/OpenVMS Linear Programming (LP)

Professional Experience

STARR CONSULTING (Chicago, IL) Jan. 2011 - Today

Strategic and operational consulting aligned with Business Plans including Business Analysis, Process Improvement, Project / Change Management and Technology Strategy Development. Manage the software development, implementation and training of mortgage origination applications.

Provide Project Management Solutions: Process Improvements to small to mid-size mortgage bankers.

BANK OF AMERICA (Dallas, TX) Apr. 2012 - Jul. 2012

SR PROJECT MANAGER (CONTRACT) - Appointed to better define client needs using GAP Analysis on current and future reports and Vendor Score Cards. Additionally charged to overhaul all existing reporting structures using COGNUS while conducting reviews and process improvement initiatives.

* Reporting Accuracy: Improved reporting accuracy through expanding existing ODS database as a single source database (Cognos). Established/validated accuracy and developed consistent formats.

* Report Continuity: Provide a consistent process/user experience across DIL, SS, and REO through testing and merging reporting formats; eliminating duplication and reporting errors. Enabled expanded workflow and production metrics and calculated metrics based on various points in time, allowing for roll up/down of data.

FRANKLIN AMERICAN MORTGAGE (Franklin, TN) Feb. 2011 - Dec . 2011

ACCOUNT EXECUTIVE - Recruited based on top sales record at 1st Advantage Mortgage. Signed accounts; coordinated and marketed industry trade shows. Left position to focus on obtaining role more directly connected to IT management.

* Systems Development: Served on CRM team to develop in-house CRM application for outside sales team.

1st ADVANTAGE MORTGAGE (a Draper and Kramer Company) (Chicago, IL) 2003 - 2011

IT MANAGER - Managed software/hardware requirements, system design/architecture, project methodology, requirements analysis, technical deployments, integration plans, verification/validation, help desk, cost/risk analysis, functional requirements, project definition and scope, and business process reengineering.

* Application / Systems Development:

- Recommended and implemented Document Management System to reduce Mortgage Buyback Inventory by $1,000,000 or 33% from high point.

- Lowered customer fallout by 25%-having direct impact on revenue-by implementing a robust CRM (Sage) application, giving sales team an advanced tool to build customer relationships.

- Reduced delivery cycle 20% by replacing manual attorney approval process with integrated Cloud Service to deliver attorney approved loan-closing documents in 28 states within four hours.

* Website Development: Led website development and implementation projects linked to revenue goals:

- Saved $8 million by automating loan production through developing an e-commerce website, which allowed agents to rapidly increase bookings; system included new file organization feature.

- Implemented an innovative LOS system $1 million budget (MortgageWare) that fueled corporate communications, external partnerships, and tracking of corporate objectives.

ANDREW-JOHN STARRETT Page 2

815-***-**** **********@********.***

ACCOUNT EXECUTIVE - Recruited from IT role to fill company`s expanding need for product sales specialists. Managed portfolio of 100 accounts: banks, mortgage brokers, credit unions, and wholesale clients. Opened new US markets. Top sales performer in 2010.

AMERICAN HOME MORTGAGE CORP. (Chicago, IL) 2002 - 2003

SENIOR IT MANAGER - Organized aggressive plan for new IT direction: re-strategized to deliver business advantage in successful execution of operational priorities at mortgage operations center with $250 million in monthly production throughout 20 states. Managed all software application development and implementation including both third-party and in-house solutions.

* Team Building: Managed and trained 75+ IT and operations staff in systems analysis, project management, quality improvement, and customer service. Lowered staff overhead 15% by redefining team roles.

* Business Process Reengineering: Transformed low-performing business unit to become corporation`s most profitable center in just 3 months.

- Lowered back office turnaround from 4 to 2 days by implementing an e-fax and scanner system that eliminated costly and time-consuming paper communication and reporting methods.

- Designed and installed applications including $2 million budget LOS software (Open Close Software), imaging, CRM (Salesforce.com), Web-based sales order (Cogent), and file management (DocMagic).

EARLE M. JORGENSEN (EMJ) (Acquired by Reliance Steel in 2006) (Los Angeles, CA) 1994 - 2002

DIRECTOR OF IT (2000 - 2002). Managed 50+ IT staff with 7 direct reports.

PROGRAM MANAGER OF NEW TECHNOLOGY DEVELOPMENT (1997 - 2000). Directed project managers and led Y2K efforts, financial software implementation (Hyperion) and CRM implementation (Siebel).

MANAGER OF FINANCIAL SYSTEMS (1994 - 1997). Senior IT Manager for large-scale $1.5 million ERP distribution system implementation in HR $750 K (KRONOS), and Financial Applications.

* ERP: Streamlined processes in sales, inventory, receiving, purchasing, A/R, A/P, and general ledger for 40 branches in US, and Canada

* Warehouse Automation: Co-managed $50 automation project resulting in four fully automated picking systems, which resulted in halving the manpower in the warehouse, improving inventory management, and doubling the capacity of the current warehouse, ROI was 14 months on this two year project.

* Order Management: Brought unmatched visibility by developing seamless, real-time ordering that ensured success of EMJ`s popular -on-time or free- policy-the only one in industry offering this guarantee.

Previous Experience

DISTRIBUTION ARCHITECTS INTERNATIONAL(Acquired by InfoSystems in 2003), 1990 - 1994

PROJECT MANAGER (1992 - 1994)

SENIOR BUSINESS CONSULTANT (1990 - 1992)

* Project Manager of ERP software (DAI) for multiple fortune 500 companies In North America and Europe including:

o Polaroid, International Paper, Moores Building and Lumber Supply, Earle M Jorgensen, RHP Bearing, Ralston Purina, Dairlyland Foods, Walters Hobby Company, RL Crain, Associated Bag Company

Education & Service

Master of Project Management Certification, 2012

VILLANOVA UNIVERSITY

Bachelor`s Degree in Information Technology, 2002

UNIVERSITY OF PHOENIX

ADDITIONAL CERTIFICATIONS & TRAINING:

Mack Hanes Consultative Selling

Microsoft Certification: SQL, MS Office, and MS Project

Cisco Networking Certification

Dale Carnegie Sales Management

Negotiation & Public Speaking Training

Contact this candidate