Sales Customer Service

Richard StJohn

Email: **********@********.***

Address: ** ************ **

City: manalapan

State: NJ

Zip: 07726

Country: USA

Phone: 917-***-****

Skill Level: Experienced

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Richard J. St. John 33 Gainsborough Court, Manalapan, New Jersey 07726

Cell 917-***-**** **********@********.***

Fax 732-***-****

OBJECTIVE: An Outside Sales Representative position in a Business to Business sales environment.

SUMMARY OF EXPERIENCE

EMPLOYMENT HISTORY

Tri-Lift, North Brunswick, New Jersey 05/2010 - Present

Outside Sales Representative and Customer Service

Caterpillar dealer of industrial lift trucks based in Central New Jersey covering Monmouth, Ocean, Union, Somerset, Middlesex counties and Staten Island, New York. Primary responsibilities is to develop and maintain new accounts that needed service repairs and maintenance on their lift trucks. In this position I have generated leads, planned and coordinated sales presentations by cold-calling to grow and sustain new business by using my interpersonal skills to build relationships in an extremely competitive industry enabling me to grow my book of business.

Renewal by Andersen, Cranford, New Jersey 09/2008 - 3/2010

Senior Window and Door Specialist

Selling upscale custom Andersen replacement windows and doors to residential consumers using the one call close sales process covering Central and Northern New Jersey, Manhattan, Staten Island and the Bronx. Worked with consumers designing each window and door opening to each individual`s design and specification needs. Maintain a Sales Contractor License in the states of New Jersey and New York. Gross Sales for 2009 reached over $900,000 in an economical downturn.

Boats, Aviation & Automobile Detailing, West Palm Beach, FL 09/2006 - 7/2008

Co-Owner & Sales Manager

Co-owned, operated and managed an up-scale detailing business that addressed the needs of wealthy clients in and around the area of West Palm Beach Florida.

Barclay Brand Ferdon, South Plainfield, NJ 02/2003 - 9/2006

Outside Sales Representative & Customer Service

Central, NJ based dealer of Yale industrial lift trucks. Responsible for the sale of service contracts, wear / spare parts and other as-needed parts / products to warehouse managers and material distribution centers located throughout Central, NJ. Territory includes Ocean, Monmouth Middlesex, Hunterdon and Somerset counties. Sales Leads are generated through in-person prospecting, phone calls to probable leads, referrals, and on-going company generated referrals from website, yellow pages and local marketing programs. I have consistently maintained a 115% quota on forecasted sales by developing and maintaining positive and professional relationships with business executives, warehouse management and line personnel that is supported by a strong understanding of the company`s service capabilities.

* Successfully billed over $265,000 / month.

Richard J. St. John, page 2 of 2

Bill Gross and Associates - Contract Office Furniture, NY, NY 10/1999 - 01/2003

Account Executive / Business Development

For a NY based office furniture systems wholesale broker, was responsible for the business development and sale of sixteen different hi-end office furniture lines to end users through furniture systems dealers and architectural firms located throughout northern and central New Jersey. Developed a functional understanding of the GEZA & CAP Spec software packages to determine client`s needs and subsequently prepare layouts and system requirements for proposed office spaces.

* Cultivated key business relationships with senior management at Architectural Design firms and Corporate Furniture dealers to facilitate sales.

* Increased revenue from $2 million to $3.2 million in less than two years.

* Was responsible for product presentation, contract negotiations and interior design including space planning, product specification and drafting techniques.

* Other duties included writing bid specs for State and Government Contracts (10 to 15% of overall gross sales).

H.A. Metzger, Jersey City, NJ 05/1995 - 09/1999

Account Executive

For a supplier of materials to the graphic arts industry, was responsible for technical sales of complete product lines for several major Graphic Arts manufacturers to include electronic and consumable lithographic products such as printing plates, proofing film, and related chemicals and equipment.

* In an extremely competitive market environment with declining profit margins, generated $2 million in annual sales revenue from a non existent client base.

* Was responsible for the installation and training of color calibration equipment.

* Focused on application selling of Fuji, Kodak, DuPont and 3M products.

* Developed a thorough knowledge in electronic imaging workflow equipment and software.

Administrative Assistant (1987 - 05/1995)

While attending H.S. and during the summers when not at college, performed office administrative duties that included inventory control, customer service, accounts payable and receivable. Other responsibilities involved UPS shipping, receiving and warehousing.

EDUCATION State University of New York at Stony Brook, Stony Brook L.I., New York

Bachelor of Science in Political Science, American History/Government awarded May 1995

TRAINING Fuji Graphic Systems Training - Itasca, Illinois

Attended Fuji Sales and Marketing Dealer Seminars.

Fuji Graphic Systems technical training courses for plates, film, color proofing and related chemicals.

AGC - The complete Printing Process.

TECHNICAL Windows up to XP Pro, MS Word, Excel, Outlook

Utilize proprietary Customer Relations Manager Software to track sales calls and leads.

CERTIFIED OSHA Safety Training

Certified Forklift Operator

New York City Sales Contractor

New Jersey Sales Contractor

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