Service Supply Chain

Louis Fyda

Email: **********@********.***

Address: *** ******** **.

City: Park Ridge

State: IL

Zip: 60068

Country: USA

Phone: 847-***-****

Skill Level: Senior

Salary Range: $150,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Louis A. Fyda...

923 Hastings Street * Park Ridge, IL 60068 * 847-***-**** * **********@********.***

Innovative Operations and Process Improvement Director with an impeccable record in operations, business economics, and industrial engineering focused on optimal integration of people, technology, and physical infrastructure. Experienced in consumer products retail and manufacturing, advanced technology, financial services, healthcare, government, and environmental industries. Proven success in exceptional business transformation from start-ups to Fortune 100 companies, while driving strategic growth initiatives and improving overall business performance and profitability. Recognized for building outstanding strategic relationships and for inspiring/mentoring project teams to create value and exceed expectations. Select accomplishments:

Business Transformation: Leads and delivers complex business transformations to design facilities/operations, optimize logistics, or integrate new systems and technology to create a competitive advantage. Re-engineered existing operations and designed an integrated material handling system for USPS and developed a revolutionary order/delivery system for PepsiCo that together delivered $500M cost savings.

Customer Value: Creates scalable operating models and associated processes to consolidate operations, enter new markets, or clearly define/create customer value to drive revenue and profitability. Consolidated 30 US military maintenance facilities into one Greenfield facility, reducing overhead costs $30M and redeployment time 60 days. Established cutting-edge reverse logistics returns services for Sony, Sears, and The Sharper Image, contributing more than $40M annually.

Project and Change Management: Implements innovative project management and business process re-engineering (BPR) methods to scope, resource, schedule, and deliver critical projects on time and on budget. Trains client personnel to develop, monitor, and modify respective processes for continuous improvement. Designed new technology/production methods for Boeing, put into full production with $15M savings.

Driving Customer Value and Profitability

Operations Management

Growth Strategy Development

Performance Optimization

New Business Development

Strategic Business Planning

Leadership Development

Lean Manufacturing

Facility Design / Implementation

Forward / Reverse Logistics

Project Management

Process Re-engineering

Quality / Certifications

Supply Chain Management

Environmental Management

Systems Integration

A Career Driving Operations Improvement and Performance

LF CONSULTING ASSOCIATES, Park Ridge, IL 2011 - Present

An independent consulting firm focused on operations performance improvement.

PRINCIPAL CONSULTANT

Founded consulting firm to help companies develop go-to-market strategies, maximize financial return, and develop new manufacturing, logistics and operating procedures to drive process improvement and reduce costs.

Notable engagements include:

Inmar - a leading supply chain/logistics provider, connecting retailers, manufacturers, and service providers.

Engaged to develop go-to-market strategy and to establish processing capabilities for return of consumer electronics from Wal-Mart, Office Depot, and OfficeMax.

Developed business processes, facility/operation layouts, and product controls to maximize financial return.

Led equipment procurement/installation, system enhancement, and market channel partner integration.

Enabled conversion of $18M inventory annually.

Reduced cycle time 57%, from 180 days to 75 days; and delivered 40% transportation cost savings.

Almo Corporation - a national distributor of major appliances and consumer products.

Engaged to assess current state of returns business within appliance industry and to develop plan to affect operational enhancements and generate improved profitability.

Consolidated $2.5M inventory, reducing space consumption 40%, and reducing turnaround time 70%.

Contributed $500K incremental revenue annually.

Implementing new operating methods throughout national distribution network.

Advanced Technologies Services - an IT support services provider.

Engaged within IT Services Division to oversee depot services and to enhance sales/operational capabilities to meet increasingly stringent service level requirements from clients.

Developed new operating procedures, established new depot layout to improve inventory control, and expanded system infrastructure, increasing overall capacity 50% and reducing direct labor costs 40%.

Established/integrated standard costing models into proposal development, increasing quote confidence and reducing proposal turnaround 30%.

CLOUDBLUE TECHNOLOGIES, INC., Alpharetta, GA 2010 - 2011

The largest privately held IT asset disposition company in the US.

VICE PRESIDENT, STRATEGIC PROJECTS

Requested to lead transition and integration of product returns operations, following acquisition of Nextend. Led operations, facility engineering, and pilot product returns program. Directed 30 employees. Reported to the CEO.

Successfully led pilot to completion, securing $3M product return business from Sears.

Finalized ISO 9001/14001 and e-Steward certifications to lead market in best practice environmental recycling.

Used Six Sigma and 5S principals to increase processing capacity from 5,000 to 26,000 units per week, contributing 27% profit margin.

NEXTEND, Rosemont, IL 2007 - 2010

An IT asset end of life and consumer product returns service provider.

EXECUTIVE VICE PRESIDENT, OPERATIONS

Merged Pro-Active Solutions/R3 Systems Group under ownership of new investors following collapse of The Sharper Image`s corporate business model. Led operations and service delivery. Directed 100 employees. Reported to, and member of the Board of Directors.

Raised $1.2M from accredited investors to expand services to major corporate and institutional clients, including Harley Davidson, CDW, Transunion, and Lenovo.

Designed and established an East Coast Regional Processing Center within an existing manufacturing facility that employed developmentally disadvantaged individuals. Recognized as one of largest of its kind in world.

Streamlined processes to improve delivery response time 17%, while reducing costs $200K.

Launched a Depot Service Center for the redeployment of IT assets.

Successfully sold assets to CloudBlue Technologies.

PRO-ACTIVE SOLUTIONS AND R3 SYSTEMS GROUP, Carol Stream, IL 2001 - 2007

A $16M third party provider of IT asset end of life and consumer product returns service.

FOUNDER AND MANAGING PARTNER

Recognized entrepreneurial opportunity and founded these reverse logistics, IT asset end-of-life and consumer electronics product returns services. Led total operations and service delivery. Directed 300 employees. Reported to, and member of the Board of Directors.

Developed business plans and growth initiatives to help consumer products retailers and manufacturers to meet the challenges of environmentally sound e-waste recycling, aftermarket sales, and data eradication.

Spearheaded company from start-up to $16M annual revenue, with 45% profitability.

Grew operations from six to 300 employees.

Designed 35-fold expansion of facility from 3,000 to 105,000 square feet in first three years, and later designed/directed migration into newly consolidated 300,000 square foot facility, all without service interruption.

Rapidly increased weekly volume from 500 to over 60,000 units per week, representing thousands of SKUs.

Secured 15 major accounts, including specialty electronic retailers (The Sharper Image, Royal Consumer Information Products, Human Touch), financial institutions (Discover Card, NYSE, Bank of America, Getco), healthcare organizations (Advocate), and major IT industry companies (EDS, Zones).

Pioneered process to feed technical data on product defects to manufacturers, decreasing returns 18%.

Established customer service division, integrating 20-person call center with in/out-of-warranty repair service to consolidate clients` post-sales support. Transformed value-added service into robust profit center, representing 10% of total revenue in first two years.

Launched e-waste management practice, and entered new market to sell recyclable material commodities.

Initiated proposal and collaborated with Illinois State Senator Harmon to write legislation to prohibit dumping of electronics components into landfills. Unanimously passed by State Assembly and placed into effect in 2010.

PACKAGING SYSTEMS, INC. / RAPAK, Romeoville, IL 1998 - 2001

A $40M manufacturer of custom packaging solutions and proprietary equipment for the beverage industry.

DIRECTOR OF ENGINEERING

Selected to develop and deploy high-speed manufacturing and packaging equipment. Led equipment design, engineering, fabrication, sales/service delivery support, and technical services. Directed six employees and managed delivery of five to six projects concurrently, valued from $1M to $2M. Reported to the Owners.

Created new phased project management process, reducing time delays and delivering $200K cost savings.

Designed and implemented state-of-the-art high-speed beverage syrup packaging operation for Coca-Cola`s flagship operations, producing 50 units every 45 seconds. Developed as model for all production facilities.

Increased Coca-Cola productivity nearly 80%, leveraged to increase market share.

Identified and performed a separate $120K expanded service to redesign warehouse operations, creating 40% more capacity and streamlining product flow.

KPMG, COOPERS & LYBRAND, THE AUSTIN COMPANY 1986 - 1998

Three of the largest professional services companies in the world.

CONSULTING MANAGER, SENIOR CONSULTANT, CONSULTANT

Recruited to structure and manage delivery of large complex transformation programs. Led cross-functional project teams of three to 30 people, and engagements ranging from $100K to $5M. Focused on expansion of business through delivery excellence. Reported to a Partner. Notable engagements included:

US Army - Served as Overall Design Integrator for 320,000 square foot Greenfield consolidated maintenance facility built to maintain and refurbish field service equipment for half of military operations worldwide. Consolidated 30 operations into one, reducing overhead/land costs, and reducing deployment time.

PepsiCo - Resolved logistical issues associated with just-in-time (JIT) bottling production program. Created a revolutionary ordering/delivery method, establishing -order today-deliver tomorrow- custom service, with projected operating savings greater than $200M.

US Postal Service - Developed nationwide integrated material handling method to re-engineer First-Class Mail logistics, from sender to receiver, delivering $250M cost savings.

Sony - Designed reverse logistical operations to create a 25,000 square foot consumer electronics products returns center, deemed the most advanced, state-of-the-art facility in the world. Processed five million returns for North/South America. Improved efficiency of returns operations 85%, saving $20M annually.

Boeing - Managed test cell to design new technology and automated scratch-proof method for machine transfer of aluminum sheets, less than the thickness of paper, without material defect. Operation went into full production, with projected $15M+ cost savings annually.

KPMG - Selected for KPMG`s prestigious Global Re-engineering Team to construct and select methods to standardize service performance across international boundaries and increase service delivery effectiveness.

Education and Certification

MBA, Business Economics, Kellstadt Graduate School of Business, DePaul University, Chicago, IL

BS, Industrial Engineering, University of Illinois, Chicago, IL

Methods Time Motion Certification, The Austin Company

Industry Recognition

Patent Application #11/592,358, Returned Items Revalue Process, 2007

Authored, "Is your CAD system a true -System

-, Industrial Engineering Magazine, April 1991

Corporate Quality and Excellence Award, The Austin Company 1990

Professional and Community Associations

Society of Integrated Manufacturers, 2005 - Present

Reverse Logistics Association and Group, 2007 - Present

Supply Chain, Reverse and Recycle Logistics, Green Groups, 2009 - Present

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