Sales Manager
Resume:
Byron Cox
Email: **********@********.***
Address: ** ********* **.
City: Medina
State: TN
Zip: 38355
Country: USA
Phone: 731-***-****
Skill Level: Management
Salary Range: $55,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Shane Cox
18 Kambridge Drive
Medina, TN 38355
Office Max, Jackson, TN 1996 -2013
Served in multiple positions at different store locations during career at Office Max. Initial position was Sales Associate, final position was Store Manager.
* Store Manager 2001 - present
* Assistant Manager 2000 - 2001
* Customer Service Manager 1999 - 2000
KEY STRENGTHS
* Managed staff of 20-25 sales associates, 3 team leaders and 2 assistant managers.
* Assigned employees to specific duties to best meet the needs of the store by analyzing sales data and completing daily tours to identify the priorities of the day and creating a store tour of tasks each day to have associates complete during slow periods. Sales associates felt a sense of accomplishment and in turn the customers received a great shopping experience by completing the daily tasks.
* Scheduled and led weekly store meetings for all employees to highlight sales opportunities and upcoming initiatives, address employee issues and concerns and to celebrate successes for sales associates and the store in general.
* District mentor for store presentation and merchandising.
* District services trainer for the past 6 years.
* Consistently made shrink numbers each year (under .5%) by managing the merchandise matrix for proper security procedures for high risk categories and conducting daily audits.
* Completed P&L reviews each period and analyzed all areas of the business to change categories that performed poorly. Some activities for improving sales included setting end caps for each season and setting up displays based on sales data.
* Increased profits through effective sales training and motivating sales associates by explaining the "why" to associates on what is expected and used the different personalities of the associates to get each one motivated. . service results for each team member and how to improve and upcoming sales initiatives)
AWARDS and RECOGNITION
* Won "Best Set" standards award the 3 years it was in place which is for the best looking store set and full store presentation
* Won "ClubMax" award for top service results based on best Maxassurance "Protection Plan" penetration in 2007, 2008, 2009 and 2010.
* Achieved the #6 national store ranking in 2012 on our reported metrics which included comp sales, average ticket increase, service numbers, PC basket, Loyalty program.
EDUCATION
North Side High School - 3066 N Highland Avenue. Jackson, TN 38305
Diploma - 1994
REFERENCES
Ryan Mays
3518 Hwy 45 North
Doug Hollingsead
Murfreesboro TN
Jeff Maurer
Hornlake MS
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