Confidential User
Email: abqtho@r.postjobfree.com
Address: Address Withheld
City: Wakefield
State: MA
Zip: 01880
Country: USA
Phone: 781-***-****
Skill Level: Experienced
Salary Range: $75,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
PAUL S. DOUCETTE
327 Albion Street
Wakefield, MA 01880
abqtho@r.postjobfree.com
CURRENT EXPERIENCE
Nobis Engineering, Inc., Lowell, MA
Database Specialist, February, 2008 - Present
* Loading and reporting environmental data utilizing EQuIS
system and SQL Server database environment.
* Developing customized tabular reports and other output
for EQuIS
* Develops queries, macros, and forms to be used in the
reduction, organization, and tabulation or environmental
data.
* Dealing with historical data loading to EQuIS; often
using MS Access
* Assisting in the development of standards, templates,
for EQuIS tabular reports and other EQuIS outputs.
* Conducts in-house training on Enterprise and report
format use. Promotes and assists technical staff with
generation of reports for project use.
SOFTWARE/I.T. EXPERIENCE
ClickSoftware, Inc., Burlington, MA
Support Engineer, 2006 - 2008
* Providing first-line and second-line technical
support for software customers pertaining to
ClickSoftware products.
* Generating internal and external knowledge
articles, bug reports and other documentation.
* Producing and maintaining customer-specific
test environments for issue reconstruction and
resolution.
Investors' Bank and Trust Company, Boston, MA
Operations Analyst, 2005 - 2006
* Provided first-level support for all call
tracking and problem resolution.
* Analyzed daily application problems and
systems related issues.
* Communicated with external clients for
extracts and transmissions, resulting in timely
and efficient production data delivery, often
meeting strict production deadlines.
Boston Federal Savings Bank, Burlington, MA
Systems Administrator, 2004 - 2005
* Provided administrative and in-house technical
support for the Bank's UNIFI system which
controls loan processing via the Secondary Market
group, resulting in continued system operation
and mitigated downtime.
* Optimized Secondary Market group's reporting
capabilities by creating new or updating existing
Crystal Reports. Reports consisted of joining
several tables containing various loan, loan
applicant, and credit bureau rating information
as well as grouping, sorting and developing
formulas for desired format.
ARCHIBUS, Inc., Boston, MA.
Application/Database Support Specialist,
2000 - 2004
* Provide technical support to software business
partners and customers in troubleshooting software
installation, performance and operation problems.
* Test reported bugs for verification prior to
escalation to Development. Provide Development and
Technical Services departments with testing
environments involving Sybase, Oracle and Microsoft
SQL Server databases.
* Work with Development in creating Oracle and SQL
Server demonstration and implementation database files
that are included with the software to be used in
client production environments.
* Perform client project work involving database schema
upgrades, database schema migrations between different
database environments, SQL and PL/SQL scripts such as
functions, procedures and packages, error and exception
handlers, and database triggers.
* Perform in-house Oracle DBA functions including: user
administration, database design and creation, tuning,
enhancements and upgrades on test and production OLTP
systems.
ENGINEERING CERTIFICATION
Environmental P.E. License No. 40439, state of
Massachusetts
ENGINEERING EXPERIENCE
CDW CONSULTANTS, INC., Framingham, MA
Environmental Engineer, 1998 - 1999
* Construction Inspection Services, Water and
Wastewater
* Environmental Monitoring
GUERTIN & ASSOCIATES, INC., Stoneham, MA
Staff Environmental Engineer, 1996 - 1998
* Construction Inspection Services, Sewer
Rehabilitation Projects
BRIGGS ASSOCIATES, INC., Rockland, MA
Environmental Scientist, 1992 - 1995
* Environmental Site Assessments/MCP Investigations
* Environmental Subsurface Investigations
CAMP, DRESSER & McKEE, INC., Cambridge, MA
Environmental Engineer I, 1989 - 1991
* Environmental Subsurface Investigations
EDUCATION
Northeastern University, Boston, MA
Master of Science in Civil Engineering, GPA: 3.5
Environmental Engineering, June, 1997
Merrimack College, North Andover, MA.
Bachelor of Science in Civil Engineering, May, 1989
TECHNICAL TRAINING/PROFESSIONAL DEVELOPMENT
Oracle University, Waltham, MA
Oracle8i DBA Certified Professional, 2004
Chubb Computer Services (former Waltham, MA office)
Headquartered in Parsippany, NJ
Client/Server Programming Certificate, 1999
Worcester Polytechnic Institute, Waltham, MA campus
UNIX/C/C++ Certificate Program, 1999