Customer Service Security

William CHRISTIAN

Email: **********@********.***

Address: *** ***** ***

City: DEER PARK

State: NY

Zip: 11795

Country: USA

Phone: 631-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

William Christian III

William Christian III

147 Maida Avenue, Deer Park, NY 11729

Phone: 631-***-**** . E-mail: **********@********.***

SECURITY OPERATIONS TECHNICAL SPECIALIST CLIENT RELATIONS

SUMMARY OF QUALIFICATIONS

A seasoned professional that holds a security clearance and expert knowledge in security detail and operations. A technical specialist with years of experience in computer hardware and software installation, configuration, repair, electrical, and electronic machinery and equipment. A hard working, results-oriented professional with demonstrated ability to prioritize, multi-task, provide superior customer service, and communicate with all levels of clients, vendors and staff. Self-motivated with an aptitude for problem-solving and the ability to determine solutions for clients. Demonstrated relationship management and customer service skills.

WORK EXPERIENCE

Security Supervisor 2013 Present

Security Officer 2007 2009

Allied Barton, Greenlawn, NY

Client Site: BAE Systems Technology Solutions & Services Inc.

Oversee three daily tours of the clients facilities including checking and verifying employees, issuance of visitor badges, review documentation for clearance to site and receiving access for clearance of vendors, subcontractors, and other external personnel.

Maintain, manage and schedule a staff of four security officers.

Write daily reports, maintain journal on all shifts, make routine routes for security check and keep FSO informed.

Download the Tiscor system daily after security checks, observe and monitor via CCTV camera systems, answer phones and document transactions.

Respond to all alarms and emergencies, all incoming radio traffic, intercom, and monitor facilities alarm systems.

Maintain visual control log and people control.

Monitor all incoming email for security risks and forward to appropriate departments.

Handle crisis situations and ensure adherence to BAE protocols and guidelines.

Building & Equipment Manager 1983 2005

Tri Color Labs

Malverne, NY

Build and repair all internal computers and servers.

Oversee the repair and maintenance of electrical, air conditioning and heating systems.

Repair of building structures in accordance to OSHA compliance and state safety and building codes.

Analyze, troubleshoot, build up, maintenance, and the repair of all photographic equipment.

Efficiently managed customer orders through assigned route scheduling, product and equipment inventory, collections, and customer record maintenance.

Managed Lab retail operations, personnel and security.

Supervised administrative duties including payroll, operating expenses, inventory and purchasing.

Pakomp III Specialist 1976 - 1983

Pako Corporation, Hackensack, NJ

J&H Company, Seattle, WA (acquired by Pako Corporation)

Computer specialist, responsible for installation, modification and servicing of photographic equipment.

Maintained client relations, billing and invoicing of computer parts.

Serviced clients in Boston, Canada (Montreal/Quebec), Philadelphia, Minneapolis and Virginia.

EDUCATION & PROFESSIONAL TRAINING

Security Training and Certifications in the following:

Supervisor Workshop Safety Officer Specialist

Fire Safety Officer (FSO) Master Security Officer (MSO)

Driver Training Course Learning that Emphasizes Assistance & Preparation (LEAP)

Terrorism Awareness Ready Response

Firearms Training Special Contractual Training

CPR/First Aid/AED State-required Training

United States Coast Guard EM-3 Electrician Mate Third Class

TECHNICAL SKILLS

Strong computer, electrical and electronic including hand-held devices; Computer installation and repair of network servers; Knowledge of Microsoft Windows programs; Proficiency with all electrical equipment and basic mechanical/hydraulic and pneumatic concepts as related to machine tools.

References Available Upon Request

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