Joshua Heller

Email: abqtha@r.postjobfree.com

Address: **** ****** **

City: Sparks

State: NV

Zip: 89431

Country: USA

Phone: 941-***-****

Skill Level: Management

Salary Range: $120,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JOSHUA R. HELLER

abqtha@r.postjobfree.com

+86-186********

No. 20 99th Street, Fengcui Yuan

Guangyuan Dong Lu Fenghuang Cheng

Guangzhou, Guangdong Province 511340

PR China

SENIOR EMS OPERATIONS MANAGER

More than 11 years leadership experience driving growth for manufacturing companies in diverse global arenas-launching new operations and new products, building sourcing networks, high-level strategic EMS management, and tapping into identified opportunities by having the right people, products, and processes in place. Top-flight problem-solving and decision-making talents. Honored with awards and promotions based on consistently strong management and leadership performance. Excellent planning, communications, and project management qualifications with consistent track record of meeting stringent regulations, scheduling, and cost objectives. Business acumen complemented by strong academic background; achieved MBA. Fluent in Mandarin Chinese.

CORE EXPERTISE

Contract Manufacturer Management - International Operations & Supply Chain Management - New Product Development - Six-Sigma - Technical & Process Resolution - Supplier Quality Management - Customs & Trade Compliance - Cost Reduction -Team Leadership & People Development - Sourcing & Purchasing - Risk Mitigation - Budget Administration - Profit & Loss (P&L)

PROFESSIONAL EXPERIENCE

ZEBRA TECHNOLOGIES CORPORATION - Chicago, IL & Guangzhou, China 2007 to Present

Provides innovative, reliable bar code and specialty label printing solutions, including printers, RFID, supplies, and software with products sold in more than 100 countries and annual revenue of more than $956M.

SENIOR EMS OPERATIONS MANAGER (2012 -PRESENT)

Promoted to oversee contract manufacturer and Zebra Guangzhou joint operations to construct new KPIs and metrics to drive improvement and maturity in relationship with manufacturer and third-party suppliers. Direct joint-management strategy activities to increase operational efficiencies to surpass best in class manufacturing benchmarks and improving product availability and on-time shipments. Identify key projects to minimize operational costs.

- Increased on-time shipment rate from 85% in 2010 to 96% in 2012 as a result of targeted driving cross-functional activities to address manufacturing, quality, and sustaining engineering improvements.

- Boosted fill rates from 70% to consistently above 90% by driving wide-scale changes to supplier management inventory and safety stock programs.

- Reduced value of consigned inventories from $9M USD to 5M USD by adjusting contract manufacturer inventory consumption behavior as well as creative recycling and re-use of aged consignment inventory in finished goods manufacturing.

SENIOR PROGRAM MANAGER (2011 to 2012)

Promoted to manage operations of contract manufacturing partner with regards to critical issue risk mitigation and resolution, resolving complex process problems, and providing general oversight to product deliveries and quality. Lead cross-functional teams to outperform revenue expectations while improving processes and reducing costs. Consistently eliminate critical performance supply chain roadblocks and resolve technical issues as needed. Ensure smooth operation of factory.

- Increased on-time shipment rate from 70% in 2010 to 85% in 2011 as a result of capacity expansion and technical issue reduction.

- Enhanced fill rate from 50 to 60% in 2010 and consistently achieved above 70% in 2011 by improving third-party supplier material delivery timeliness and quality.

- Generated increase in TPY for all product platforms from 94 to 97% by resolving key second and third tier supplier constraints.

- Pioneered and developed heavy lift execution methodology and re-qualified 370 injection molding tools at new strategic suppliers.

TECHNICAL OPERATIONS MANAGER (2007 to 2011)

Oversaw technical operations with focus on managing outsourced production lines at OEM partner. Trained technical team while directly supervising eight engineers. Directed four project teams for Six-Sigma and LEAN implementation programs. Optimized capacity planning and line utilization for upside demand. Drove new product introductions at OEM supplier. Implemented cost reductions while providing capacity oversight and delivery accountability. Managed new SKU introductions and productivity improvement.

- Achieved $350K in value-added labor reductions as part of Six Sigma Green Belt certification through the development of automation equipment.

- Managed 26 industrial printer production line transfers to China including localized procurement of complex fixtures and providing assembly and engineering knowledge to local engineering and OEM staff.

- Implemented various LEAN projects to increase capacity margin to create flexibility for 30% demand upside for each production bay.

- Produced new product pilot build results for four newly engineered printer platforms, three product derivatives, and 381 new SKU introductions on time and under budget.

CALAMP - Oxnard, CA & Shenzhen, China 2007

Manufacturer of low noise amplifiers, low noise block down-converters, and antennas for satellite communication applications.

PROGRAM MANAGER

Managed overall operations of facility in Shenzhen, China in charge of technical oversight, vendor sourcing and management, LEAN process improvements, and Customer Care team. Addressed client concerns and ensured speedy resolution of issues. Coordinated key logistics changes for cost savings efforts. Responsible for customer complaint action review with United States quality organization, driving root cause identification and corrective actions with China supply base.

- Orchestrated direct China shipments and saved $22K in monthly freight and transportation costs.

- Implemented key supplier quality metrics and corrective action analysis programs to reduce OEM partner incoming and product line yield impacts.

REVA INTERNATIONAL - Reno, NV & Dong Guan, China 2002 to 2006

Manufacturer of industrial and military-grade opto-electronic products for transportation management and Department of Defense applications.

GENERAL MANAGER (2004 to 2006)

Directed all operations and activities of plant. Scope of responsibilities included managing optics, electronics, injection molding, purchasing, sourcing, contracts, and logistics. Coordinated new product development, production oversight, and financial accountability. Maintained outstanding relationship with local government authorities. and P&L ownership.

- Boosted factory finished operating margin from 35 to 50%.

- Reduced annual direct material costs by $400K for road safety lighting products.

- Drove GSA contractual awards of $9.5M with three successful new product innovations in 2004.

OPERATIONS MANAGER (2002 to 2004)

Charged with hands-on day-to-day operations with broad cross-functional. Supervised 12 direct reports in finance, logistics, purchasing & sourcing, and manufacturing departments. Established new plant operations systems. Managed new facilities build out project.

- Developed all purchasing and sourcing processes from the ground up including assessment, audit, and pricing strategies, as well as human resources, accounting, and logistics policies.

- Oversaw the design and build of new factory facilities including anti-static facilities, injection molding bays, electronics assembly, and final assembly.

EDUCATION & DEVELOPMENT

Master of Business Administration, China-Focus

Bachelor of Arts in Chinese Language & English Literary History

University of Hawaii - Honolulu, HI

Certificate in International Entrepreneurism

Six Sigma Green Belt

Certification, IPC-A-610D

PROFESSIONAL AFFILIATIONS

American Chamber of Commerce, China

Surface Mount Technology Association of China

American Society of Quality

SOFTWARE SKILLS

Microsoft Office, Project, and Visio (Advanced)

MAS90, Kingdee, BAAN, Oracle ERP, Oracle PLM (Advanced)

AUTOCAD, PRO-E (Basic)

HONORS & AWARDS

Zebra Technologies STAR Award

Zebra Technologies CEO Award

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