Customer Service Sales

Jennifer English

Email: **********@********.***

Address: **** ******** *** *

City: Seattle

State: WA

Zip: 98103

Country: USA

Phone: 206-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JENNIFER ENGLISH

8827 Ashworth Avenue North * Seattle, WA, 98103 * 206-***-**** * **********@********.***

CAREER PROFILE:

Organized, outgoing, detail-oriented individual with more than 14 years of experience in customer service, administrative support and database entry. Exhibits a high level of integrity.

AREAS OF STRENGTH

* Customer Service

* Organization Skills

* Research Skills * Communication Skills

* Microsoft Office

* Fast Learner * Data Entry

* 10-Key Skills

* Types 50 WPM

PROFESSIONAL EXPERIENCE

SOUTHERN WINE AND SPIRITS, Seattle, WA 2012 to Present

A nationally recognized wine and spirits distributor, operating in 35 states.

Pricing Coordinator

Communicate and deliver approved pricing to various departments

Ensures that retail and catalog prices reflect all recent changes

Track price changes, and notify purchasers of changes

Gather, organize and prepare data entries for costing of inventory

Maintain and create new product files, including paperwork

PHYSIO-CONTROL, Seattle, WA 2002 to 2010

Seattle`s first big medical device manufacturer; it was sold to Bain Capital in 2011.

Quote Specialist/Sales Support

Responded to incoming customer inquiries for product information and literature

Prepared quotes and literature packages for customer presentations

Utilized the Siebel database system to process quotes based on information from sales representatives

Transcribed and processed quote requests which came into the department via email, Dictaphone, and fax

Implemented marketing promotions-pricing, government pricing, contract pricing, as they pertained to the processing of quotes

Participated in cross-functional training and assistance in neighboring departments

Added and edited Customer Master Records for all customer in Siebel and MfG Pro

Reviewed resumes and participated in the interview process along with direct managers

Functioned as the main trainer for new employees in the Quoting Department

SAFECO INSURANCE, Seattle, WA 1998 to 2001

Safeco is a Liberty Mutual Insurance company.

Accounting Office Assistant/Receptionist

Processed applications to be reviewed by analysts for credit approval

Pulled personal credit reports from credit bureaus

Transmitted Uniform Commercial Codes to Direct Filing Services on a daily basis

Downloaded data from the main computer system into Access data base

Ordered supplies on a monthly basis and distributed mail

Tracked and conducted follow-up for original documents and insurance in a timely manner

EDUCATION

NORTH SEATTLE COMMUNITY COLLEGE, SEATTLE, WASHINGTON

Associate of Arts (1997)

UNIVERSITY OF WASHINGTON, SEATTLE, WASHINGTON

General Education (1990-1993)

Contact this candidate