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Sales Customer Service

Location:
Newton, MA
Posted:
March 03, 2013

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Resume:

Marc Seiler

Email: **********@********.***

Address: *** ****** ** *** *

City: Newton

State: MA

Zip: 02460

Country: USA

Phone: 772-***-****

Skill Level: Experienced

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Marc W. Seiler

141 Crafts Street Apt 2

Newton, MA 02460

**********@********.***

772-***-****

Work Experience:

American Suzuki Motor Corporation - Brea, CA 10/20/08 to Present

District Sales Manager Marine Marketing -

New England, New York & New Jersey

Provide consultative sales, marketing and customer service support to each Suzuki Marine outboard dealer within my assigned territory.

Present each client with the Suzuki Marine Outboard ordering programs throughout the year and make recommendations utilizing a consultative approach based on past retail sales, current inventory levels, potential profit and thorough research of each individual market area within my territory.

Prospect for and sign new marine dealers where necessary to increase our market share and the profitability of my territory.

Assist each current and prospective Suzuki Marine dealer in establishing wholesale financing to purchase and stock Suzuki marine engines for resale to the consumer.

Recommend partnering boat companies appropriate for each marine dealer`s market to increase our visibility in the region and ultimately Suzuki marine`s market share.

Educate each client on current Suzuki Marine retail promotions and incentives.

Coordinate advertising efforts with several marine industry publications to alleviate the cost of advertising Suzuki Marine retail promotions for each dealer and increase brand awareness with the consumer.

2009 to 2011 (Thru March 2012) Fiscal Year Achievements:

*Employing a consultative approach with each client I increased 2011 & 2012 program year engines ordered and delivered in my district by more than 20 & 25% over 2010 & 2011 respectively.

*Top 20% for units ordered on our 2011 & 2012 order programs and Number one for total dealer orders obtained in 2011.

*Top 10% for Suzuki marine parts & accessory sales for 2009, 2010 & 2011 fiscal years.

MarineMax, Inc. - Stuart, FL 09/27/04 - 10/17/08

Sales Consultant

Utilizing a consultative sales approach my primary responsibility was to promote and sell the boating lifestyle and our product lines specifically Sea Ray, Boston Whaler, Cabo and Meridian Yachts.

Successfully qualified potential customers and presented them with options that fit their family`s individual wants & needs.

Participated in several boat shows on an annual basis as well as multiple marketing and networking events.

Followed through with each customer to inform of and recommend their involvement in MarineMax getaways allowing them to get a real return on their investment and further build our relationship.

Ensured each customer`s service & training needs were met to promote repeat business and referrals.

$6.5 Million in sales with an average gross profit of 18.5% & Top 5 in Boston Whaler Sales MarineMax Florida 2008 fiscal year.

C & S Package Systems Inc. - Northboro, MA 02/01/99 to 07/05/04

Manufacturer`s Representative - Outside Sales

Utilizing a team approach I represented five principals with a primary focus on providing custom packaging solutions and consultative services for consumer goods and medical OEM`s.

Comprehensive services included: Pressure Sensitive Labels, Thermoforming (clamshells, blisters, shipping trays), Skin Sheets, Blister Cards, Printed Folding Cartons, Vinyl, Tyvek & Foil Pouches.

Successfully penetrated this competitive market by providing superior service and delivering the product to our client 25-50% faster than the competition.

A Consultative approach allowed for close and collaborative working relationships with manufacturers and clients companies allowing for new opportunities.

Assisted in and developed new markets for the organization resulting in increased sales.

Sales Team Accomplishments: Approx. 15% growth in sales year over year and ultimately gross sales exceeded $5,000,000.00

Putnam Investments - Andover/Quincy, MA 06/03/96 - 01/15/99

Institutional Performance Analyst (10/17/98 - 01/15/99)

Reported the performance of institutional accounts on a daily, monthly and quarterly basis in comparison to the appropriate benchmarks

Updated all indexes Putnam used to track the performance of its institutional accounts and mutual funds on a daily basis.

Provided ad-hoc performance reports and important other competitive data to departments throughout the company.

Defined Contribution Planning Administration

Senior Technical Administrator (02/17/98 - 10/16/98)

Processed and ensured the accuracy of all daily transactions.

Responded to participant service representative`s questions concerning plan rules and investment options.

Completed daily balancing and trust work for Putnam`s largest 401K Plan

Helped to maintain an excellent relationship with the client by responding to all questions and concerns in a timely manner & participated in client meetings.

Participant Services Representative (06/03/96 - 02/16/98)

Responsible for excellent timely customer service to 401/k participants

Educated participants on their investment options

Helped each participant to focus on the importance of long term financial planning

Assisted all participants with mutual fund and stock trades as well as procedural information on loans, withdrawals and rollovers

Actively marketed related retirement products to increase assets under management.

Licenses Obtained During Employment: Series 6 & 63

Education: Bryant University, Smithfield, RI

B.S., Business Administration. Concentration: Marketing. 1994

Sales Training: Dale Carnegie Sales Advantage

Completion date October 10th, 2006



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