William Frizzell
Email: **********@********.***
Address: **** ****** *** *****
City: Apopka
State: FL
Zip: 32703
Country: USA
Phone: 407-***-****
Skill Level: Senior
Salary Range: $200,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
10 years
System Architecture Expert > 10 years
Application Architecture Expert > 10 years
Business Writing Expert > 10 years
Professional Speaking Expert > 10 years
Business Knowledge Expert > 10 years
Teaching/Training Expert > 10 years
Project tracking and management Expert > 10 years
Microsoft Technologies Expert > 10 years
Additional Information:
Taught Systems Architecture, Certification Courses and Perceptual Psychology courses at the following Universities:
- John's Hopkins University
- University of Maryland
- Old Dominion University
Instructor for TSP Academy, and have taught offerings of BizTalk Server 2004 class and InfoPath classes. Achieved Top Gun status as Instructor at Academy and currently serve on the Academy's Board.
Work experience
8/2010-Present Microsoft Corporation Redmond, WA
Business Strategy Architect, Microsoft Services IMPACT team, Enterprise Strategy Architecture, Microsoft Services
Responsible for establishing Business Value Realization for Initiatives involving IT.
Develop solution and platform architectures specific to the Business needs, requirements, and alignment of IT capabilities to business based success metrics, and serve as Microsofts subject matter expert for the Retail, Hospitality and Consumer Product Goods Industries.
Have written specific architectures and business benefit artifacts for moving customer platforms and solutions to the Cloud.
Over the past six years have delivered many keynote addresses through the standard bodies, and partner user group meetings to align the One Microsoft strategy against the multitude of industry needs I specifically support.
Recognized as both an industry expert, as well as a trusted advisor to many different entities in the field, as well as Customer organizations.
Have often times been called on to consult with industry leaders to determine the strategy forward, and to speak on their behalf to various ISVs to drive their needs into solutions.
Worked closely with business groups within Microsoft, specifically around the Dynamics space (CRM, AX, and NAV), as well as SQL Server, Azure and Media Entertainment groups.
Known for being able to blend Technology and Business drivers to bear on the industry, coaching the field not only in technology architectures, but linking business process and abstraction to fit the prescribed architectures.
Trained as an Enterprise Architect, and capable in applying both the TOGAF and Zachman Frameworks to bear against establishing, measuring and proving the impact of implementing IT capabilities and the resultant realization to the business for these changes.
9/2006-8/2010 Microsoft Corporation Redmond, WA
Worldwide Hospitality Industry Technology Strategist (ITS) - EPG
Responsible for being the voice for IT platforms and solutions for the Hospitality Industry worldwide.
Develop solution and platform architectures specific to the Industry, and serve as Microsofts subject matter expert for the Industry.
Have written and started to implement the first Industry move to the Cloud, through the 2010 Strategy Whitepaper, titled Hospitality in the Cloud (HITC).
Served on multiple standards body to drive the solution architectures for the industry for HTNG, OTA, GSA, and HEDNA.
Over the past four years have delivered many keynote addresses through the standard bodies, and partner user group meetings to align the One Microsoft strategy against the industry needs.
Recognized as both an industry expert, as well as a trusted advisor to many different entities in the field.
Have often times been called on to consult with industry leaders to determine the strategy forward, and to speak on their behalf to various ISVs to drive their needs into solutions.
Have presented industry strategy at each ISX since 2006.
Recognized internally at Microsoft as the technology expert for Hospitality, and sought after to participate and provide input to RFP and RFIs as well as ushering business groups into customer meetings to drive future feature set, e.g., connecting the embedded team with customer to drive features and functionality into Windows 7 Embedded for Partners writing images for slot machines; significant not only for special needs for device operation, but needing to stand up to the rigor of gaming regulators.
Worked closely with business groups within Microsoft, specifically around the Embedded and Dynamics space (CRM, AX, and NAV), as well as SQL Server, Azure and Media Entertainment groups.
Known for being able to blend Technology and Business drivers to bear on the industry, coaching the field not only in technology architectures, but linking business process and abstraction to fit the prescribed architectures.
9/2004 -9/2006 Microsoft Corporation Redmond, WA
Retail Hospitality Industry Solutions Specialist
Responsible for Industry Solutions and Architectures of Microsoft and Partner platforms and solutions for the Retail and Hospitality Industry Unit, in the area of Store/Property Systems.
Delivered position papers and presentations that supported the Smarter Retailing and Smarter Hospitality Solution Initiatives to Strategic and Commercial Customers in the Retail Hospitality space.
Instrumental in development of the Connected Store demonstration that promoted the Dynamic Systems Initiative using Zero Touch Administration Technologies from Microsoft.
Supported the Industry Unit at all Trade Shows in both the Retail and Hospitality Industries from date of Hire, and have been referenced in trade publications and press articles regarding Microsoft solutions for Hospitality.
Served as the primary evangelist for strategies and solutions for Microsoft Speech Server, and the role it can play for Hospitality customers.
Lead Architectural Design Sessions, Proofs of Concept for multiple customers, leading to key wins with Lowes, Petco, Smart Final, Rite Aid, REI, Mervyn's; and soon to contract with Dick's Sporting Goods and American Eagle Outfitters (in the Proof phase of Sale with both).
Key to partner adoption of DSI, promoting Management Packs for Microsoft Operations Manager (MOM) Server with NCR, Fujitsu, nsb, and CRS/Epicor.
4/2003 -9/2004 Microsoft Corporation Redmond, WA
Retail Hospitality Account Technology Specialist
Responsible for all Commercial and Major accounts in Pennsylvania for the Retail and Hospitality vertical group.
Accounts include: Charming Shoppes, Footlocker, General Nutrition Centers, Giant Eagle Supermarkets, Jones Apparel (NY), Pep Boys, and Rite Aid Drug Stores.
Responsibilities included maintaining relationships at the CxO and IT management levels for the purpose of introducing and guiding new Microsoft technology adoption within the accounts.
Required unique understanding of the business needs of the customers, and how Microsoft technologies can best provide the business value required.
Position was mostly one of providing resource brokering to cover the vast technology offerings from Microsoft, but due to my knowledge base, I was uniquely positioned to take care of most requests for technology understanding myself.
In first year at Microsoft, was able to influence major wins at Rite Aid for SQL Server, XP Embedded, and upgrade of 3500 licenses from Windows Server 2000 to Windows Server 2003.
Coordinated activities for same customer to identify and start development of fix for problem with SQL Server 2000 Analysis Services.
Led adoption of SharePoint Portal server 2003 by Charming Shoppes as their Intranet portal, planning to move the portal out to the stores in FY05.
Finished EA renewal for General Nutrition Centers for $1,300,000 over three years, instrumental in their migration from Novell NDS to Microsoft AD.
Personally conducted POC's and written custom demonstrations of Microsoft technologies to better align the customer needs with the capabilities of Microsoft products.
9/2002 -3/2003 Sytel Corporation Bethesda, MD
Sr. Enterprise Architect
Hired specifically to fulfill contract responsibilities for the US Department of Labor in Washington, DC.
Responsible for architecting Active Directory topology for all Department assets, and implementing migration of same from NT Server 4 environment.
Provided expert-level assistance, when necessary, for high-level troubleshooting and support of CIO and IT management.
Represented CIO in various forums to gather requirements for AD architecture, and drive the application platform for adoption over the next five fiscal years.
Quickly established myself as confidant and trusted advisor to IT management, based on my ability to quickly provide necessary technology information, based on deep and broad knowledge base of Microsoft Technologies.
1/2002 -8/2002 e.magination networks, llc Baltimore, MD
Solutions Architect
Responsible for all pre-sales technology presentations and consultations for company, specializing in web development, design, and e-business integration using Microsoft technologies.
Started training unit at company, training customers on BizTalk Server, Microsoft Content Mangement Server, Commerce Server, and .NET development.
8/2000 -11/2001 Advanced Computer Technology Training Charlotte, NC
CIO; V.P., Education Technology
Responsible for all IT management and curriculum development for certification training schools located in 5 locations throughout US.
Managed 30 instructors, including professional development.
Responsible for all IT procurement, technology adoption, vendor management, and development activities for company sales reporting and student learning portals.
Head Strategic Planner for driving vision and execution for School direction.
Locations included Baltimore, MD; Raleigh, NC; Charlotte, NC; Phoenix, AZ; and Chicago, IL.
5/1994 -7/1999 Booz Allen Hamilton McLean, VA
Associate
Contracted to classified National Security sources as the Technology Integrator for large research lab in Washington, DC.
Responsible for all systems administration, technology adoption, and application development in support of research studies for future reconnaissance system development.
Sat on JPEG and MPEG steering committees for the U.S.
government.
Directly responsible for software changes that resulted in over $2,000,000 savings to the US government by increasing lifespan of existing satellite in operation.
EDUCATION
6/1984-12/1988 Old Dominion University Norfolk, VA
M.S., Human Factors Engineering/Applied Statistics
9/1979-5/1984 Old Dominion University Norfolk, VA
B.S., Industrial Psychology/Personnel Labor Relations Management
References
Michael Infante, CEO, Exceptional Innovations
Matt Muta, Microsoft Corporation
Doug Rice, CEO, HTNG
Timothy Gendreau, The Gendreau Group
Fraser Hickox, The Conceptual Group
Bill Gonzalez, Microsoft Retail Stores
Brian Otto, Microsoft Corporation
Address Information:
2544 Wyndam Bay Place
Apopka
FL
32703
United States
Employment Information:
Microsoft
BUSINESS STRATEGY ARCHITECT
4/2003 - 3/2012