Sales Manager

Joni Warren

Email: **********@********.***

Address: ***** ** ******** **.

City: Portland

State: OR

Zip: 97211

Country: USA

Phone: 206-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Joni S. Warren **********@********.***

20190 SW Kinnaman Rd. Aloha, OR 97007 206-***-**** www. linkedin.com/joniwarren

PROFILE

Transportation, Traffic & Shipping Professional with long-term experience in all phases of international and domestic distribution, supply chain management and analysis, Customs brokerage, and government agency compliance, both import and export. Proven track record in streamlining operations, implementing automation and reducing costs. Experience supervising staff and providing data and reports to management teams. Possess strong written and verbal communication skills, facility with foreign languages, public speaking and presentation.

Transportation Management: Over 20 years of successful product shipment and management, team supervision, improving existing systems and streamlining supply chains. Contributed in both service sectors and directly with principal importers and exporters. Skilled in developing strong and reliable professional relationships with customers, vendors, and government agencies.

Project Analysis: Worked with cross-level team members from management and supervisory staff on research and analysis of capital improvement feasibility.

Automation Initiatives: Developed new ideas and structures to streamline department via automation, played active role in establishing product bar-coding systems. Relayed and presented new ideas and suggestions to management, responsible for trouble-shooting and revising systems prototypes.

Regulatory Compliance: Played active role in applying relevant government regulations to the transportation process. Interfaced frequently with a variety of government agencies including US Customs, US Fish & Wildlife, USDA and Department of Commerce for all import and export transactions.

Foreign Languages: Fluent in Italian and French, conversational Spanish, strong skill in learning foreign languages.

PROFESSIONAL EXPERIENCE

Ceva Logistics, Portland Branch, Portland, OR 2012-present

Ceva Logistics is a global supply chain entity headquartered in Europe, with broad business operations worldwide. Ceva provides a range of services related to transportation, distribution, compliance, and manufacturing, remaining responsive and customer-centered, while focusing on operational excellence.

Import Supervisor, Customs Broker

Responsible for brokerage department comprised of 21 full-time and 4 contract positions, including Customs entry writers and support personnel. Recommend, advise and influence positive process changes to import department manager and in turn for Ceva management consideration. Track and compile key KPI's and performance analytics. Import supervisor has a central role in facilitating team environment and collaboration within the department.

American Legend Cooperative, Seattle, WA 1989-2010

ALC is an international agricultural marketing cooperative and auction company with a global presence. It provides import, warehousing, quality control analysis, export and financing of its products worldwide.

Traffic and Shipping Manager

Supervised all international and domestic transportation and shipping functions. Responsible for contracting freight forwarding, Customs brokerage and distribution services. Coordinated 100 per cent of shipping activity for the firm, including product shipments, promotional shipments, trade shows and special projects. Managed Letter of Credit compliance, carnets, Customs clearance regulatory issues, and warehouse operations.

* Reduced department staff by 50 per cent, developed and maintained cost-cutting initiatives from the outset with competitive freight pricing comparisons and negotiations with vendors

* Responsible for inventory valued at an average of over 93 million per peak-season, with high-end individual shipments valued at over 100K each

* Helped develop, implement and maintain recent automation to the transportation/inventory control process, including bar-coding and tracking systems, significantly reducing cost of mis-shipments and undocumented inventory. Managed transition of government agency clearances to Internet-based process, reducing clearance wait time for customers and local travel expense for the company

* Consistently produced in high-pressure, fast-paced, deadline-oriented culture. Performed careful follow-up with clients, and obtained consistent positive feedback from customers, service-providers and government officials

Fritz Companies - Currently UPS Portland, OR 1987-88

Fritz was a Customs broker and export freight forwarder, acquired by UPS in 1995. UPS is a full-service domestic and international transportation, distribution and small parcel service, among the top 3 of its type with a worldwide network and global brand recognition.

Export Supervisor/Agent (under contract with Federal Express Corp.)

Performed key export and customer service functions targeted solely for Fedex clearance operations in Portland, OR. Daily contact with all Fedex network customers for resolution of Customs clearance issues.

* Daily communication with on-site US Customs inspectors and commodity specialists to resolve clearance issues, through revised documentation, transshipment, or negotiation of product marking, trademark, and/or propriety violations

* Resolved at least 85 per cent of customer clearance issues through above methods, increasing Fedex operational efficiency, delivery time and customer satisfaction, reflecting positively on Fritz contractual agreement with Fedex

Previous Positions Held

Deerfield Communications Corp., New York, NY 1986-87

New York countertrade and retail loss mitigation firm offering inventory management solutions to domestic and international clients in a variety of areas. This was a temporary assignment under agreement with local customer in Portland, OR

Account Executive

* Developed sales and negotiation skills, familiarity with accounting principles, taxation and legal issues

* Visited clients nationwide as representative for Deerfield services

Bone and Co., Ltd., Portland, OR 1984-86

Export management and marketing firm, specializing in secondary fiber, wood products, agricultural chemicals, and oil drilling materials

Export Coordinator

Prepared and negotiated Letter of Credit documents for review, export documentation, assisted commodity trading and finance department.

* Provided export documentation and shipment monitoring of all export shipments, prepared and reviewed Letter of Credit documents for negotiation for all commodity trades and contracts

Marketing & Account Representative, Asia Region

Promoted after 1 year at Bone and Co. to sales and marketing representative, responsible for sourcing, bids, and sales of agricultural chemical products, wood by-products, and secondary fiber shipments to Asia and various Pacific destinations. Worked with government issues, contracts and tenders.

* Streamlined department function by assuming duties previously held by other staff members after cutbacks at firm

* Performed extensive commodity research for traders and supervisors, assisted in bids, offers, and communication with foreign agents, performed spreadsheet price point analysis for potential profitability of pending sales

FW Myers & Co., Portland, OR 1980-84

Myers Co. was a full-service freight forwarder and Customs broker, maintaining offices throughout the US and a network of overseas agents to outsource functions in local country destinations, out of business since 1998

Export Manager, Ocean Freight

Reported directly to regional manager of Portland branch operation, responsible for all daily operations and documentation of export shipments, both within the Portland area, and out-port locations. Also responsible for local area sales efforts, increased account base for the department by 25 per cent through both inside sales leads and cold calls. Responsible for profit & loss statements for the export branch, and maintained sales results, communication to management, and follow-up with management and clients.

* Consolidated operations and sales functions for the export department of the Portland Myers office, reducing cost for both the Export department and local branch

* After 3 years with Myers, sales responsibility was expanded to include air freight as well as ocean freight duties at the airport location. Maintained profit & loss statements for this division

* Successfully balanced sales and operations responsibilities between both air and ocean freight departments, attended annual sales input meetings for the broader Myers organization, maintained positive feedback for these efforts from both management and clientele

EDUCATION

Seattle University, Seattle, WA

Master of International Business - 2007

University of Oregon, Eugene, OR

Bachelor of Arts, Honors - 1979

Romance Languages, Business

Professional Certification: US Customs Broker License, 1995

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