Customer Service Quality Control

Jorge Ferreira

Email: **********@********.***

Address: **** * ******** **

City: Orlando

State: FL

Zip: 32803

Country: USA

Phone: 407-***-****

Skill Level: Experienced

Salary Range: $42,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jorge Daniel Ferreira

2802 E. Anderson St. 32803 Orlando, FL

407-***-**** - **********@********.***

Objective

Challenging chang of carreer, and the opportunity to apply my knowledge and experience in helping a company accomplish its vision and mission statements.

Education

M.S Quality Systems Engineering

University of Central Florida Current

B.S. in Production Engineering

University of Asuncin, Paraguay 1998

B.S. in Computer Programming

University of Asuncin, Paraguay 1997

Skills/Abilities and Knowledge

Expert MS Office, Database applications (MS Access and Visual Studio Basic), knowledge of networking and data comunication.

Statistical quality control, reliability, finance, Supply Chain, Finance, documentation of quality system.

Native fluency in English, Portuguese and Spanish.

Experience

Teacher - Science and Math

Orange County Public 2002 Feb.2013

Responsabilities included: classroom managment, parents and administrators meetings, planning of lessons, public speaking.

Financial Advisor 2000-2002

Chase Bank Lake Mary, FL

Responsabilities included: Customers accounts management, presentation of reports, customer service.

ISO 9000 Internal Auditor

Parapiti Bank Asuncin, Paraguay 1995 2000

Responsabilities included: Quality control, statistical reports, part of the review comitee for policies and procedures, technical writing, system desdign, internal audits, corrective actions coordination.

References upon request

Charles DeMarqui 321-***-****

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