Management Data

Christina Caracappa

Email: **********@********.***

Address: ** ******* *****

City: Warren

State: NJ

Zip: 07059

Country: USA

Phone: 732-***-****

Skill Level: Management

Salary Range: $150,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CHRISTINA CARACAPPA

1-732-***-**** **********@********.***

SENIOR INFORMATION MANAGEMENT LEADER

SUMMARY PROFILE

Senior EIS leader with extensive transformation experience in the Healthcare and Financial Industries. Expert in applying data warehousing, integration, MDM and business intelligence in complex organizations to optimize business decisions and customer experience. Expert in best practices in the full development lifecycle using both agile and waterfall approaches. Expert in negotiating vendor partnerhips. Expert in Pay for Performance, Incentive programs, predictive analytics to improve STARS ratings and patient/member outcomes. Expert at clinical outcome research. Highly skilled at aligning Information Technology with business requirements. Outstanding client centric attitude with focus on building technology organizations that are partners with the business, inspired by achieving shared business goals.

AREAS OF EXPERTISE

MDM * Business Intelligence / Data warehousing * Vendor Partnership

Project Management / SDLC * Client Relationship Management * Operations & Business Analysis

Transformation & Process Improvement * Budget & Cost Management * Technology Architecture & Infrastructure

PROFESSIONAL EXPERIENCE

Premier NY Provider and Healthcare Plan

VP / Chief Data Architect 2012 - Present

Reporting to CIO

Manage all Data across a $2 Billion Enterprise including applications, data warehousing, MDM, clinical, outcomes research for both provider and Health Plans. Transform Entire $2 Billion Enterprise into a world class Data Enterprise

* Use both internal and market data to evaluate clinical performance and drive the first Pay for Performance initiative in the organization

* Leverage data to improve the health of our patients and members across the entire Provider and Payor Enterprise. Provide data to support our world class outcomes research

* Analyze and inform potential acquisitions.

* Negotiate vendor partnerships

* Make strategic build or buy decisions

Healthfirst

Director of Enterprise Information Management 2012 - 2012

Transform Entire $4 Billion Enterprise into World Class Data Enterprise including EMR, EHR, Data warehouse, Business Intelligence, Reporting.

* Managed creation of first Enterprise Data Warehouse

* Selected software and hardware to transform the agency

* Evaluated appliances to improve performance

* Led implementation of new PBM: CVS Caremark

* Spearheaded HEDIS dashboards to analyze STARS by member, PCP, hospital affiliation, IPA, group and address to create incentive programs to improve STARS achievement and member outcomes.

* Led the creation of member/month cost, revenue and profitability dashboards to provide exception based analysis of trends

UNITED HEALTH GROUP 2009 - 2012

Senior Director

Change in Executive Leadership led to Strategy Change

Provide end to end Claims visibility for the entire $100 Billion Enterprise to eliminate interest and penalties while improving client service. Manage data integration into the Claims Repository data warehouse and Portal Optimization. Manage Predictive Analytics and EHR integration. Plan for HIE data integration. Manage a highly skilled team of Business Analysts, System Analysts, Developers and Project Managers

* Led Business, Systems and Project Managers for all Provider facing initiatives

* Delivered client dashboards to improve client service and visibility of key performance metrics

* Spearheaded the Enterprise Initiative to deliver controls spanning all key applications to improve early visibility of production issues. Automated alerts and reduced the time to resolve issues by 80%

* Managed cross application teams to integrate data consistently across all platforms and Lines of business including FACETS, Pulse, COSMOS, TOPS, NICE, Oracle`s E-Business suite

* Developed Enterprise data acquisition strategy

* Developed Advanced Dashboards and Key Performance Indicators

* Successfully deployed monthly releases for vendor software

* IT Leader for the project that won the 2011 Make IT Happen Award for excellence (prestigious team award)

* Implement and tuned Oracle E-Business suite for Claims Payment for all Commercial Claims to meet SLAs and all business objectives on time. Negotiated contracts with Oracle to implement the Oracle E-Business Suite

* Spearheaded best practices as a RSA (Requirements Solution Analysis) mentor.

CITI 2007 - 2009

Senior Vice President

Reporting to the CTO, Managed all aspects of Commercial Credit Cards globally, including Business Intelligence and Advanced Analytics. Managed team of 150 and annual $75 million budget.

* Completed Insourcing of Global Data Warehouse and Microstrategy Custom Reporting and Analytics Systems, saving $25, 000,000 per annum. Negotiated $17 million insourcing contract with TRX, Negotiated $7 million Microstrategy contract.

* Managed Global Book of Business 120+ initiatives for Commercial Cards and expense budget of $25,000,000

* Developed and Launched Business Intelligence advance analytic products and new program audit tool for clients. Grew user base from 10,000 to 88,000 while improving performance

* Won Chairman`s Club Award in 2009 and the Microstrategy best client site award in 2009

* Improved availability to 99.99% in 2008

* Supported proposal and implementation of DoD, yielding $80,000,000 in annual revenue for a 10 year contract (with 50% profitability)

* Supported GSA SmartPay2 implementation of 120 diverse government agencies

* Achieved 62% revenue growth

BURLINGTON CAPITAL MARKETS / Global Access 1998 - 2007

CIO/CTO & Partner

Reported to the CEO and Chairman.

Implement front, middle and back office functions for Equities, FX, Pairs Trading and fixed Income desks. Manage all technology.

* Implemented vendor solutions to grow business from 200K to $100 million in the first 2 years

* Implemented Data warehouse and advanced analytics to identify growth opportunities via customer segmentation

* Grew from inception / start up broker dealer to exceed 100,000, 000 peak shares/day using advanced vendor applications including Flex trade. Negotiated and managed vendor partnerships.

* Strategic Product Design and Implementation of Customer Direct Access Trading Portal, including customer requirements, technical design, connectivity and integration to back office systems

* Performed successful disaster recovery in 48 hours after 9/11/01 with traders at backup site

* Negotiated new DOT agreements with NYFIX and Spear Leads to reduce NYSE charges by 66% to save $3,000,000

* Improved trading system availability 99.99% through elimination of single points of failure

* Upgraded Infrastructure: Implemented firewalls, Windows/2000, Sun Solaris, Cisco Routers

* Evaluated business requirements and developed technology strategy for all new business opportunities including Direct Access, Customer connectivity, Market Making, Options, Risk Arbitrage, and Private Label Direct Customer Access Product

* Implemented Flextrade for Pairs Trading and Risk Arbitrage to generate $20,000,000 dollars in annual revenue

* CIO of numerous Incubator properties including Global Access, Xinhua Global access, Giftworld.com and CIO of a Giftcompany for 3 months during funding of Burlington Capital.

RANDOM HOUSE 1996 -1998

Director of Production Systems, Internet, Publishing and Administrative Technologies

Reported to the CIO. Responsible all Production, Human Resource, Payroll, Publishing, Internet/Intranet endeavors and all new Technology Ventures including requirements definition and implementation. Managed all Internet and Intranet initiatives including completely redesigning requirements and processes for Books@Random, Suessville and Fodor`s. Directed Print on Demand initiative and analysis of all new publishing technologies to achieve business objectives. Reviewed the production process from manuscript inception through book delivery. Integrated Imprint / Divisional systems into a single strategic vision, including integrated e-commerce catalog and fulfillment

* Managed Electronic Commerce initiative through entire lifecycle

* Directed creation of the FIRST integrated Publisher E-Business catalog of 22000 titles (pre-Amazon launch)

* Developed business partnerships with leading E-Commerce vendors (Amazon, Borders) to deliver promotional material

* Implemented PeopleSoft Human Resources and Payroll in eight months for the Random House Enterprise.

* Managed Internet platform transition to standard technologies. Directed migration of all Internet/Intranet applications, quadrupled capacity and implemented systems management to reduce risk and increase availability from 82% to 99.99%

* Achieved first successful disaster recovery certification for Random House for PeopleSoft HR and Payroll.

* Participated in IT and New Media Steering Committees / Participated on the Cognos Customer Executive Steering Committee for Business Intelligence

AIG 1994 -1996

Regional Vice President, Database

ADP 1992 - 1994

Project Director of Performance Management responsible for capacity planning

IBM 1982 - 1992

Regional Database / BI Specialist responsible for Design Reviews, Beta Programs & Executive Steering Committee

EDUCATION

B. B. A., Management Information Systems / Pace University, 1982/ Summa cum Laude / First in Major /GPA 3.87/4

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