Customer Service Registered Nurse

Confidential User

Email: **********@********.***

Address: Address Withheld

City: Ocala

State: FL

Zip: 34472

Country: USA

Phone: 352-***-****

Skill Level: Entry

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

Customer Service Administration CNA Pediatric home health

Educational Background:

Masters Degree, Adult education and training

University of Phoenix, 06/2012 - 11/2013

Phoenix, AZ

Job History / Details:

LISA SCOTT

76 Dogwood Drive Loop * Ocala, FL 33472

724-***-**** * **********@********.***

Experienced health care management professional with proven leadership that contributes to the success and growth of a wide array of organizations. Background in long-term health care administration. Demonstrated skills as nurse's assistant. Well-versed in residential care and nutritional services. Equally adept at working with teams and individually.

* Customer Service * Staff Training/Development * Non-Profits * Adult Education/Training *

* Home Health * Nursing Assistance * Team Leadership/Motivation * CPR/AED/First Aid * * Medication Technician * Outstanding Interpersonal/Presentation Skills * Microsoft Office *

THE CLUB HEALTH AND REHABILITATION, The Villages, FL * 7/2012-Present

Short-term health and rehabilitation facility.

Nutritional Services Representative (2/2013-Present)

Responsible for collaborating with nutritional services to provide food preferences to club members. Input new admission diets and liaise with nursing staff if discrepancies appear. Maintain up-to-date food preferences documented and in compliance. Keep member meal tickets in the system and make required changes.

Achievements:

* Received high recommendations and -Believe- pins for superior performance.

* Commended by superiors and club members for individual work performance.

Certified Nursing Assistant (7/2012-Present)

Accountable for building trusting relationships with patients to provide excellent care. Work closely with registered nurse and diverse group of individuals. Take part in continuing education classes.

Achievements:

* Earned high praise and -Believe- pins for superior performance.

* Cited by superiors for individual work performance.

CHAMBREL AT PINECASTLE, Ocala, FL * 2/2012-8/2012

Facility providing diverse elderly care environment ranging from independent to assisted living.

Resident Associate

Provide exceptional resident care with respect, integrity and excellence. Studied Alzheimer's and dementia care though continuing education courses.

Achievements:

* Recognized by superiors for work performance.

E KIDZ CARE, Sewickley, PA * 10/2010-1/2012

Pediatric Home Aide

Responsible for providing exceptional one-on-one care to patients. Accountable to documenting all actions. Worked closely with parents and supervisors. Trained new staff for in-home assignments.

Achievements:

* Volunteered to work with Special Olympics.

LISA SCOTT

* Page 2 *

**********@********.***

BAYADA NURSES, Monroeville, PA * 1/2003-1/2012

Pediatric/Adult/Geriatric Home Health Care

Provided one-on-one care with patients. Executed tasks as part of daily patient care plans. Developed excellent rapport with families and supervisors.

Achievements:

* Earned 2004 -Hero on the Home Front Award.-

* Received yearly scholarships for exceptional in-home performance.

TRY AGAIN HOMES, Washington, PA * 5/2009-10/2011

Life Skills Worker

Guided young adults and homeless individuals. Followed up with residents about appointments and employment interviewing. Conducted one-on-one and group meetings. Assisted with budget and financial duties.

COUNTY MEADOWS RETIREMENT COMMUNITIES, Bridgeville, PA * 4/2005-4/2007

Personal Care Associate

Charged with providing Alzheimer`s and dementia resident care. Took part in validation training.

ADDITIONAL WORK EXPERIENCE

Assembly Line and Machine Operator, All-Clad Metal-crafters, Canonsburg, PA

Switchboard Operator, Black Box Corporation, Lawrence, PA

EDUCATION & PROFESSIONAL DEVELOPMENT

Masters in Adult Education/Training-MAED/AET

University of Phoenix, 2013

Bachelor of Science: Health Care Major

University of Phoenix, 2012

Associates of Science: General Studies

Community College of Allegheny County, 2008

Certifications

Beeline Medical Training

Home Health Aide-2012-80 hours

Nursing Assistant-2012-40 hours

Certified Nursing Assistant-2012

CPR/AED/First Aid 2012

Medication Technician 2012

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