Customer Service Project Manager

Abu Carpenter

Email: **********@********.***

Address: ** **** *******

City: Randolph

State: MA

Zip: 02368

Country: USA

Phone: 857-***-****

Skill Level: Entry

Salary Range: $34,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Abu Carpenter

47 mark terrace randolph, ma 02368

857-***-**** **********@********.***

objective

To obtain a position utilizing my education, professional experience and leadership qualities in Computer Aided Drafting and Design. Ultimately I want to work my way up to either a project manager or construction manager position.

Summary of qualifications

Skills

AutoCAD

Autodesk Inventor

Autodesk Revit

Corel Draw

Microsoft Word, Excel, PowerPoint, Project

Adobe Illustrator

Adobe Photoshop

Materials and Processes

Worked with multiple materials including plastics, metals, glass, cement, fiber, and paper

Read/interpret blueprints, schematics, plans and plots

Transferred technical information into working drawings

Drafting/CAD Methods

Technical Drawings in 2D and 3D modeling

Mechanical, Architectural and manual drafting

Produce blueprints, floor plans, elevations and detail dimensioning,

Red line drawings

Area calculations

Rapid Visualization

Basic representation techniques

Basic forms

Structure of objects and space

Education

ITT Technical Institute Norwood, MA

Associate of Science Degree in Computer Drafting and Design, June, 2010

GPA: 3.20

employment

CBT Technology Randolph, MA

Cad Technician, September 2011-September 2012

Worked with engineers in developing prints to manufacture parts for customers with Autodesk inventor and Autocad version 2012.

Used graphic design products such as Adobe illustrator and Corel Draw to create art work for Silkscreens.

Modified existing company products for improvement; converting 2D

Fabrication into 3D prints.

Assisted in developing prototypes for marketing.

Trained and supervised group of six temporary employees in assisting with various projects. Reviewed their work, advised them on making improvements to prints.

Met deadlines on time for clients by working with my team.

Continually recognized for excellent work ethic, customer service, team work and promoted to areas of leadership and greater responsibility.

Home Depot Quincy, MA

Kitchen Designer and Cashier, May 2010-June 2011

Consulted with customers in regards to kitchen designs and layout needs

Utilized Home Depot 20/20 software to give customers a visual of potential kitchen layouts

Educated customers on design services offered by Home Depot

Checked out customers and provided excellent customer service

T-Mobile Boston, MA

Assistant Manager, December 2007-2008

Monitored and trained new employees and sales associates

Made sure weekly deposits were made for company

Sold products and assisted customers with satisfaction

Opened and closed stores in two locations daily

Collective Control Service Norwood, MA

Debt Collector, January 2007-December 2007

Assisted customers to collect on overdue balances.

Collected over $100,000 since employment.

Documented and navigated transaction systems to arranger for payment plans

Received award for being Top seller in my department for six months.

Contact this candidate