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Manager Operations

Location:
Houston, TX
Posted:
March 05, 2013

Contact this candidate

Resume:

Confidential User

Email: **********@********.***

Address: Address Withheld

City: Houston

State: TX

Zip: 77042

Country: USA

Phone: 720-***-****

Skill Level: Entry

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

OBJECTIVE:

To build a fulfilling career in natural resource and land management, with a focus in environmental monitoring and remediation through hands-on experiences and proactive employment opportunities.

EDUCATION:

University of Colorado, Boulder Graduated: December 2012

School of Arts and Sciences: B.A. in Environmental Studies

- Emphasis in Sustainable Development

School of Business: Minor in Business Administration

PROFESSIONAL EXPERIENCE:

U.S. Fish and Wildlife Service Rocky Mountain Arsenal National Wildlife Refuge

August 2012 to January 2013

Commerce City, Colorado

Position: Environmental Education Intern

- Facilitated field trips focusing on the wildlife and habitat of the Refuge using props such as animal pelts, skulls, and plant specimens, for elementary students in preschool through 5th grade.

- Responsible for completing reports to document the logistics of each field-trip and classroom program.

- Assisted with special events such as National Wildlife Refuge Week by operating a station focusing on the variety of bird beaks and their different functions.

- Planned, designed, and facilitated a Wildlife Discovery Lab event focusing on bats, spiders, bones and skulls in accordance to the state's standards of 6th through 8th grade curriculum.

- Contributed to the operation of the visitor service desk by answering phone calls, greeting guests, guiding visitors to appropriate trails, lakes, or wildlife-viewing areas and answering other visitor questions.

Nutritional Elements, LLC. March 2009 to June 2012

Boulder, Colorado

Position: Retail Operations Manager

- Recruited as the General Manager of the flagship location in Boulder, CO.

- Responsible for opening and closing operations, cash-handling, and maintaining quality service by establishing and enforcing organization standards.

- Maintained accuracy of records including A/R, A/P, sales, inventory and facilitated biannual performance reviews and improvement strategies.

- Promoted to Retail Operations Manager of four locations in July, 2011.

- Developed a monthly schedule for each location by collaborating with over 40 employees to maintain scheduling-requirements for both part-time and full-time employees, while also ensuring consideration of vacation and shift-preference requests.

- Created the first company-wide standard operating procedures, significantly increasing policy consistency and staff productivity.

- Provided support for General Managers involving new or updated operational procedures, product knowledge and customer/vendor relations.

FIELD EXPERIENCE:

Geology Field Course, University of Colorado - Boulder

- Toured a variety of mines and remediation sites in the four-corner states including the Climax Henderson Molybdenum Mine in Empire, Colorado; a remediated Uranium-tailings site in Grand Junction, Colorado; an UMTRA - Project under the U.S. Department of Energy in Moab Utah; Tony M. Dennison Uranium Mine in Ticaboo, Utah; White Mesa Uranium Mill in Blanding, Utah; BHP-Billiton Coal Mine in Farmington, New Mexico and multiple abandoned mines and acid mine drainage sites in Silverton, Colorado.

Natural Science Laboratories, University of Colorado - Boulder

- Experienced with collecting and interpreting water and sediment samples through research done in a Stream Ecology course.

- Performed a variety of experiments in a Biology laboratory including dissections and DNA profiling.

- Familiar with weather forecasting and data compilation through experiments performed in a Weather and Atmosphere laboratory.

COMPUTER PROFICIENCIES:

- Microsoft Office: Word, Excel, PowerPoint, Publisher, and OneNote.

- Adobe: InDesign, Illustrator, and Photoshop

- Quick-Books Point of Sale, MindBody Client Database and Scheduling System

- Google's business application and domain management

- Constant Contact Marketing Solutions

- Social Media: Facebook, Twitter, Instagram, Yelp, etc.

ADDITIONAL INFORMATION:

- Strong communication and interpersonal skills

- Effective organization and time management skills

- Environment and wildlife enthusiast

- Basic horticulture skills and experience

- 12 years of advanced training in horsemanship



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