Manager Sales

Robert Wells

Email: **********@********.***

Address: **** ******** ***** *.*.

City: Corydon

State: IN

Zip: 47112

Country: USA

Phone: 812-***-****

Skill Level: Director

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Robert "Rusty" Wells, CPCU

5317 Cedarway Dr. NE

Corydon, IN 47112

812-***-**** cell

**********@********.***

PROFESSIONAL SUMMARY

Executive sales, account manager and customer service liaison

Marketing strategist responsible for organic growth and new customer acquisition

Front-line underwriter of medical professional and property-casualty exposures

Medicolegal, risk management and risk analysis knowledge

Data compilation, assessment and report author

Oral and written communicator at all levels of management and clientele

Public speaker and meeting facilitator in group or individual settings

Analytical problem solver through effective negotiating skills

Goal oriented decision maker accustomed to pressure

Supervisory experience in both operations and personnel management

PROFESSIONAL EXPERIENCE

Account Executive ~ November 2012 ~ January 2013

MMIC Minneapolis, MN

Perform front-line underwriting and analysis of Indiana professional liability sales

Select and appoint 8 independent sales agencies

Ensure quote accuracy and quality through knowledge of rates, rules and forms

Provide, sales, risk management and service advice

Coach and mentor appointed agency account executives

Identify and sell supporting products and services of MMIC subsidiaries

Represent MMIC at events and participate in Speakers Bureau

Senior Healthcare Consultant ~ October 2011 ~ August 2012

MAGMutual Insurance Agency, LLC Atlanta, GA

Issued >1,200 direct marketing communications to qualified prospects

Performed in excess of 700 cold-calls

Visited over 50 Kentucky medical practices

Entered >350 qualified prospects into Applied dB communicating with each

Attended 15 MGMA luncheons, 5 Vendor Fairs and sponsored 2 MGMA luncheons

Accomplish Management by Objectives for individual/team

Perform front-line underwriting and analysis of Kentucky professional liability sales

Ensure quote accuracy and quality through knowledge of rates, rules and forms

Provide, sales, risk management and service advice

Coach and mentor fellow account executives

Identify and sell supporting products and services of MAGMutual subsidiaries

Represent MAGMutual Medical Relations at events and participate in Speakers Bureau

Senior Account Executive ~ January 2004 ~ August 2011

Neace Lukens Louisville, KY

Produced professional liability and related property-casualty insurance sales

Organically grew book-of-business to $500K revenue representing $5M premium

Maintained, serviced and expanded book-of- business

Acted as public relations intermediary for Neace Lukens

Conferred with clients in obtaining and providing claims information to insurer

Counseled colleague agents and co-sold professional liability accounts

Established rapport and maintained communications with all appointed insurers

Marketing Manager ~ January 2000 ~ January 2004

Medical Protective Company Louisville, KY

Achieved $20M+ in premium increase over 4-years

Accountable for $34M medical professional liability book-of-business

Appointed, negotiated or terminated commission structures for >22 agents

Improved medical specialty mix to 70% primary and 30% surgical

Reduced discretionary credits > 237% averaging 2.79% on overall book

Reduced office operating expenses >5% over a 4-year period

Renewed >90% of existing accounts over 4-year period

Developed medical professional liability agency and direct strategic sales plans

Authority on competitor forms, rates, rules, distribution channels and defense firms

Cross-sold all GE product lines

Managed independent agent metrics on book size, type, submission quantity and quality

Law Department Branch Manager ~ September 1994 ~ January 2000

Medical Protective Company Indianapolis, IN

Managed up to 350 medical malpractice claim files

Supervised additional 300 claims via claim agents (3) and secretarial personnel (2)

Confirmed coverage and contacted insured, claimant/plaintiffs or defense counsel

Acquired and evaluated medical/dental records and documentation

Facilitated expert witness selection and remuneration for case evaluation and testimony

Established, monitored and reported claim expense and indemnification reserves

Created and issued reinsurance advisory reports

Directed claim outcome via dismissal, trial or settlement

Identified and employed defense counsel including formation of billing arrangements

Ensured defense firm adherence to insurer billing and reporting policies

Served as insured relationship manager through personal contact, case investigation and communications including settlement authorization or refusal

Negotiated claim resolutions with claimant/plaintiff counselors through mediation/arbitration or prior, during or after trial

Aided marketing in sales and participated in risk management evaluations and seminars

Authored claim reports and analysis provided to underwriting and marketing

Claims Manager

Kentucky Medical Insurance Company, Louisville, KY

Professional Liability Claims Representative

St. Paul Fire and Marine Insurance Company, Louisville, KY

Claims Manager

Wausau Insurance Companies, Louisville, KY

EDUCATION

Butler University, Indianapolis, IN ~ B.S. Business Administration

CPCU Designation

GE Six Sigma Trained

CWCC ~ Certified Worker Compensation Counselor, Insurance Partners Academy

PRIS ~ Property Risk and Insurance Specialist, Insurance Partners Academy

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