Matthew Dimke
Email: **********@********.***
Address: ** ********** **
City: Roanoke
State: VA
Zip: 24019
Country: USA
Phone: 540-***-****
Skill Level: Management
Salary Range: $45,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Matthew D. Dimke
21 Revolution Road
Wirtz, VA 24184
**********@********.***
EDUCATION
Indiana University, B.S., Finance, 1994
Hollins University, M.A., Education, 2004
EXPERIENCE
Owner of Home Helpers and Direct Link (October 2012 Present)
Took necessary steps to establish c corporation
Perform all hiring and training
Execute all marketing and sales duties
Perform all bookkeeping tasks
Handle all administrative functions
CCS Medical (April 2008- October 2012)
Documentation Supervisor
Supervised 31 line level employees and 2 team leads
Ensured that company policies and procedures were followed
Maintained accurate time tracking
Responsible for month end reporting and ad hoc reporting
Implemented incentive programs to motivate employees
Tracked quality and productivity / set team goals
Performed interviews
Conducted annual reviews and implemented raises
Learning Performance and Improvement Trainer
Communicated company approved curriculum to new hires
Performed HIPAA and Compliance training
Updated and created curriculum as needed
Administered quizzes and tests as needed
Trained employees on all company software
Walked employees through production simulations
Provided support to employees as they transitioned to a production environment
Franklin County Schools (2004-2008)
Fourth Grade Teacher
Prepared students for state examinations
Organized, planned and documented all lessons delivered
Met with parents to discuss student progress
Prepared quarterly and mid term evaluations
Worked with administration to build skill set of myself and my students
Full Time Student / Full Time Employee (2001-2004)
Relocated (Chicago to Roanoke)
Full time work reconciling payments
ABN AMRO Bank (1998-2001)
Implementation Manager Electronic Payments (domestic and international)
Defined and documented business requirements
Wrote all test plans, functional docs., and technical specs.
Communicated bank processes to clients
Tracked teams progress
Coordinated EDI data formats with clients
Business Analyst ACH and EDI departments
Defined customer requirements documents
Completed process flow documents
Completed functional and technical specifications documents
Communicated with internal and external clients while overseeing the implementation of project requirements
Andersen (Accenture) Consulting (1995-1998)
Team Lead (US Bank Client Site)
Facilitated project development meetings and defined requirements
Wrote all test plans, functional docs., and technical specs.
Tracked teams time and progress and compared to budgetary guidelines
Organized team building events
Oversaw development efforts
Wrote annual reviews for team members
Consultant for Property and Casualty Dept (Allstate Insurance Client Site)
Facilitated project development meetings
Defined customer requirements documents
Completed process flow documents
Completed functional and technical specifications documents
Coded and tested projects
Actively participated with the Quality Council
Wrote annual reviews for project participants
COMPUTER
SKILLS
Basic Assembler Language (BAL), ENDEVOR, ISPF, SMARTEST, JCL, Cobol, EDISIM, SQL, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Power Point, Lotus Notes, E-time
LICENSES
Elementary Education Teaching License, VA
Certified Senior Advisor (CSA) License