Customer Service Sales

Victoria M. Spruell

*** ******** **

McDonough, GA 30253

770-***-****

************@*****.***

Objective

To find a job and extend my career.

Relocation of living arrangements.

Skills Include

Customer Service, Retail (sales), Marketing (inside and outside sales),

Management, Interpersonal and Communication (verbal and written),

Organizational and Time Management, Proficiency in Microsoft Office

Education

Dutchtown High Hampton, GA

School

Diploma

Gordon College Barnesville, GA

May, 2013

Experience

Chick-Fil-A Stockbridge, GA

Stockbridge Dwarf

House

Assistant Manager February, 2006-December, 2012

Customer Service, Retail, Managing/Operations, Effective

Communication (written and verbal), Customer Conflict Resolution

(face-to-face and telephone), Time Management, Coaching/Training

Employees, (team members and area team leaders), Collaborating

with team managers to increase unit sales and overall growth based

on company policy (quarterly and yearly), Weekly and quarterly

tracking of customer experiences and expectations, Marketing and

Marketing Events, Calculating employee labor and productivity

costs, inventory control, and Food Preparation.

Awards/Extracurricular

Attended Chick-fil-a Corporate Seminars (once a year for two years) dealing

with developing and maintaining leadership skills: Built to Last.

Attended Chick-fil-a Corporate Seminars (once a year for three years)

dealing with growth in customer service.

Attended LeaderCast 2011.

Serve Safe Certified.

References Available Upon Request

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