Sales Customer Service

DANIELLE CUNNINGHAM

***** *** **** ***** #****, Silver Spring, Maryland, 20901/ 205-***-****/**************@*****.***

Seasoned Sales Professional with 8 years experience in Customer Relations, Marketing, Business/ Account

Development in multiple platforms: Print (Magazine & Newspaper), Online (E-commerce), Inside and Outside

Sales.Business to Business Sales- Outside and Inside. Business to Consumer Sales. Customer Service and Account

Management. E-commerce.

_

PROFESSIONAL EXPERIENCE

The Washington Post WashingtonDCUnited States

Zone Account Manager September 2010 - Present

● Maintain assigned account bases while developing new accounts.

● Explain to customers how specific types of advertising will help promote their

products or services in the most effective way possible.

Locate and contact potential clients to offer advertising services.

●

Provide clients with estimates of the costs of advertising products or services.

●

Prepare promotional plans, sales literature, media kits, and sales contracts, using

●

computer.

Inside/ Direct Marketing & Sales B2B Sales Account Management New Business

●

Development Consulting and Client Services Online Marketing/ E-comerce

Group Commerce, Inc New York NYUnited States

Account Executives June 2011 - October 2012

● *Worked with several national online publishers including NY Magazine, CBS Local,

DailyCandy.com andActive.com marketing their ecommerce platform. Business

Development Business & Product Consulting Account Management/Client Relations

● Maintain assigned account bases while developing new accounts.

● Explain to customers how specific types of advertising will help promote their

products or services in the most effective way possible.

● Locate and contact potential clients to offer advertising services.

Liquidity Services, Inc Washington DCUnited States

Sales Executive August 2007 - September 2010

● Business to Business. Inside sales and Account Management. Business Development

Specialist. Online marketing and web design. Creating Online wholesale virtual

store fronts for retail, wholesale and manufacturers. (Apparel, Consumer Electronics,

Jewelry) Consulting and Client relations. Sales Cycle Management Top 5 Sales

Executive, Asset Recovery- 2009 Most New Contracts- September 2008 Team Lead,

Auction Management- 2008 to 2010

● Maintain assigned account bases while developing new accounts.

● Write copy as part of layout.

Enterprise Rent-A-Car BirminghamALUnited States

Management Assistant September 2004 - June 2007

● Confer with customers by telephone or in person to provide information about

products or services, take or enter orders, cancel accounts, or obtain details of

complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.

●

Determine charges for services requested, collect deposits or payments, or arrange for

●

billing.

Refer unresolved customer grievances to designated departments for further

●

investigation.

Solicit sales of new or additional services or products.

●

Business Development Product Sales Business Management

●

EDUCATION

University of Alabama Tuscaloosa ALUnited States

Communications, May 2003

BA, Communications, Psychology & English, 1999 - 2003

●

Graduating GPA 3.5

●

Psychology Minor Graduating GPA 3.5 English Minor

●

Dean's List- Summer 2002, Fall/Spring 2003

●

ADDITIONAL SKILLS

Sales Management,

●

Account Management

●

Salesforce/CRMs

●

Cold Calling/Hunting

●

New Business Development

●

Business Development/Consulting

●

B2B Sales

●

Marketing Online Advertising

●

Lead Generation,

●

Digital Media Strategist

●

Contact this candidate