Hostess

Vicky Oliva

***** ** ** **. ***** FL, *****

786-***-****, ***********@*****.***

OBJECTIVE

Seeking a Hostess position utilizing my hospitality and customer service skills in order to provide prompt and courteous service to the guests and maximize revenue.

KEY QUALIFICATIONS

• Highly skilled in greeting and interacting with guests in a pleasant manner

• Capable of calling guests by name and offering them seats in a timely and courteous manner

• Answering telephone and taking reservations using professional language

• Able to give information to guests accurately

RELEVANT SKILLS

• Keeping work area and podium clean and ordered

• Profound ability to maintain waiting list of guests

• Bilingual: English and Spanish

• Computer: MS Office, Excel, PowerPoint, Access

WORK EXPERIENCE

Jan 2012 – July 2012

Interface Corporation, Dadeland Mall, Miami FL

Company Scout Kiosk

• Greeted and Scouted potential customers to come towards kiosk.

• Informed customers about the company

• Gaining the trust of clients for phone numbers and email addresses

• Stood and walk for extended period of time

May 2008– Aug 2008

Hollister Co. Sunset Mall, Miami FL

Store Model

• Greeted all customers entering the store

• Informed customers on new clothing and sales

• Managed retail items keeping store neat and items folded

• Assisted customers with size checks and providing customer service

• Saying goodbye to customers and thanked for shopping

EDUCATION

John A Ferguson Senior High

High School Diploma, CMAA Certified, Bio-Medical Academy – 2011

Miami Dade College

Biology Associates Degree-2013

Florida International University

Biology Bachelor’s Degree - Current

SPECIAL SKILLS AND CAPABILITIES

• Excellent communication skills

• Good food and service knowledge

• Pleasant personality and neat appearance

• Outstanding phone etiquette

• Able to stand and walk for extended periods of time

Contact this candidate