Customer Service Medical Assistant
Resume:
Micaela Williams Eight mile, Al. *6613
********.*******@*****.***
Objective
Dedicated, energetic, and resourceful Medical Assistant / Billing
Specialist who strives to help patients understand the importance of
living a healthy life. I am an exceptional communicator with the
physicians, insurance companies and most importantly the patients.
Experience
March2012 - Present (Advantage Staffing) USA Pathology Department
(Secretary) My job consisted of answering the phone, faxing, scanning
documents, filing, receiving and sorting mail, maintaining files and
records of office records, and preparing and processing documents.
September 2011 to December 2011(Advantage Staffing) Helmsing, Leach,
Herlong, Newman, and Rouse Law Firm I worked as a switchboard operator
which consisted of twelve lines and the phone system I worked off was Nor
star. My other job duties consisted of faxing, filing, making spreadsheets,
relaying messages to the attorneys and there secretaries.
November 2010 to August 2011(Advantage Staffing) Plus Diagnostics- Billing
Specialist My job duties where speaking with insurance companies and
patients about there accounts. Verified benefits with insurance companies,
collected payments and submitted claims. Followed up on claims and made
payment arrangements with the patients.
February 2010 to November 2010 (Advantage Staffing) USA Stanton Road
Medical Assistant At Stanton Road Clinic I worked with several different
specialist, where my job consisted of Orthopedic, Trauma, Plastic Surgery,
Ent, (Ear, Nose, and Throat), Burns and Wounds, G.I. Pulmonary, General
Surgery, Neurology and Internal Medicine. My duties there consisted of
vital signs, referrals, patient care, assisting the doctor, suture and
staple removal, making appointments with other doctors or radiology.
March 2009 - September 2009 McDonalds Manager At McDonalds I was a manger
where I over saw six to eight employees a day or night. My responsibilities
were cost control, customer service, restaurant and employee appearance,
employee development, maintaining acceptable levels of sales, and
maximizing profits.
February 2009 - June 2009 IMC Associates OBGYN Lab Tech As a Lad Tech my
task were to draw blood, read urine specimens, and know medical
terminology.
Education / Certifications
Blount High School Prichard,
(Diploma)
Remington College - Mobile Campus
Medical Assisting Diploma, November 2008
HIPPAA (Health Insurance Portability & Accountability Act)
OSHA (Occupational Safety & Health Administration)
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