PAUL U. TATUM
**** ****** ****** *********@*****.*** 910-***-****
Fayetteville, NC 28311
HUMAN RESOURCES/LOGISTICS/MANAGEMENT
Versatile professional with a broad range of skills spanning accounting,
business operations, and business administration. Driven, goal-oriented
leader who sets priorities to facilitate the completion of projects and
company goals.
CORE COMPETENCY & INTEREST AREAS
management excellence ? quality focused ? team developer
Operations Oversight / Facilities Management / Security / Safety /
Direction Leadership Emergency Procedures
Personnel Development / Community Relations / Labor / Manpower
Supervision Liaison Assessments
Customer Service Focus Team Leadership / Federal / State /
Department / Division Coordination / Training Private Agency
Management Tenant / Vendor Relations
Problem Resolution Contractual Agreements Charitable Functions
Management Policy / Procedures Participation
Billing / Collecting / Development Leader by Example /
Accounting Oversight MS Office - Strong Valued Team Player
Computer Skills Finance / Capital
Budgets / Cost
Controls
SUMMARY OF QUALIFICATIONS
. Champion in analyzing operating costs to identify key cost drivers,
operations and capitalizing on market and business growth trends.
. Experience in taking responsibility for detailed research and financial
analysis that provides decision makers with results.
. Identifier of business practice improvement opportunities; developing
alternatives and make solid recommendations to management teams and
senior executive leadership to realize long and short-term goals.
. Collaborative team leader, building cohesive communication lines across
multi-functional teams, regions, and multiple distribution centers.
. Strong technical skills that include Microsoft Office Suite.
EDUCATION
FAYETTEVILLE STATE UNIVERSITY, Fayetteville, NC; Bachelor of Science in
Business Administration, May 2008
CAREER ADVANCEMENT
LAURENS HOME (ASSISTED LIVING-Youth), (May 2008-April 2010)
Knightdale, NC
Manager
. Licensed Residential Facility (1300) through the State of North Carolina.
. Teach independent living skills for boys from 9-18 years old; teach
academic, life skills, behavioral modifications and more.
. Manage general accounting, inventory accounting, financial planning and
analysis, accounts payable, accounts receivable, & cash.
. Lead agent for month-end, annual accounting reconciliation of payables,
prepared monthly balance sheet analysis of budget to actual reporting,
variances, and expense levels. Develop financial reports for forecasting,
trending, and results analysis.
. Responsible for various cross-functional human services functions
including the development of individual treatment and support plans,
client needs assessments, crisis interventions, foster care placements,
and overall family support and guidance.
. Maintain focus and primary purpose of assisting individuals and
communities to function as effectively as possible in the major domains
of living and civilian life. Identify and select interventions, promoting
growth and goal attainment.
. Employ personal skills as a main tool for responding to service needs.
Ensured clear, concise verbal communication, and the development of
interpersonal relationships to facilitate program and plan success.
Govern the philosophy of dignity, respect and support has allowed us to
nurture and instill that same understanding with the entire staff and
provide a "TEAM" approach to individual care.
. Coordinate, plan, implement, monitor, direct and evaluate all aspects of
operations, including supervision, support and coaching of employees.
Oversee the resident assessment process to ensure that adequate staffing
is provided to meet resident needs.
Sam's Club, Fayetteville, NC
Cashier
(Aug 2010-Aug 2012)
. Greets customers including answering phones and directing customer
inquiries to appropriate party
. Answers routine billing questions/issues from customers
. Receives and processes all payments according to standard procedures.
. Assists in the opening and closing of a retail location which includes
and but not limited to cash handling and deposits
. Informs customers about services available and assesses customer needs
. Completes, processes, and maintains applicable paperwork and records
. Excellent oral and written communication skills
. Detail oriented and highly observant
. Ability to multitask
. Possesses strong mathematical skills
. Cash handling experience preferred
. Proven good customer service background
AT&T, Spring Lake, NC
Retail Sales Consultant
(Aug 2012-Present)
. Handle all administrative aspects of the sale including: completing
customer contracts and warranties, pulling products from inventory,
accepting customer payments and filing the completed orders.
. Maintain strong knowledge of all Company products, accessories,
pricing plans, promotions, and service features.
. Maintain knowledge of competitive offers and provide critical market
feedback to the Store Manager regarding local competition and
product/service needs.
. Handle service inquiries from customers. Provides efficient, courteous
customer service and assistance in all aspects of product offerings
and services.
. Sells all products and services offered by the Company.
. Ability to work flexible hours, including evenings, weekends and
holidays
. Ability to stand for long periods of time
. Ability to complete all paperwork completely, accurately, in a timely
manner
. Ability to lift up to 25 pounds
. Ability to operate a personal computer, wireless equipment, copier and
fax
. Ability to work in other locations as the needs of the business
dictates.
. Transaction journals on a daily basis. Assists with inventory
maintenance
Professional References
Brenton Holmes
*******@*****.***
Morrisville, NC 27560
Christopher Curry
**********@*****.***
Fayetteville, NC 28311
Marques Johnson
***********@*****.***
Raleigh, NC 27620