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Customer Service Technician

Location:
Cerritos, CA
Posted:
February 22, 2013

Contact this candidate

Resume:

Erik Boone

Email: abqsyh@r.postjobfree.com

Address: ***** **** ******

City: Cerritos

State: CA

Zip: 90703

Country: USA

Phone: 618-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ERIK M. BOONE

11201 ROSE STREET * CERRITOS, CA 90703

618-***-**** * abqsyh@r.postjobfree.com

EDUCATION

Jan 2005-May 2008 Southern Illinois University Edwardsville Edwardsville, IL

Bachelor of Science in Accountancy (AACSB)

- 2005 Dean`s List recipient

Apr 2000-July 2000 Finance Technician School Camp Lejeune, NC

- Graduated with honors

PROFESSIONAL EXPERIENCE

Feb 2007-Jan 2013 U.S. Bancorp St. Louis, MO

Accountant II (Officer)/Financial Analyst

- Analyze data and Forecast Un-invested Cash

- Monitor incoming/outgoing wires for information relating to financial transactions to ensure they meet the Service Level Agreement

- Accumulate data and statistics for Management Performance Report

- Calculate 3rd Party Security Lending fees

- Calculate and track monthly DTCC Underwriting Charges

- Research failed US Treasury and Agency trades that fall under TMPG penalty guidelines

- Research overdrafts in suspense accounts in an effort to claim the responsible party for loss of interest.

2001-2004 United States Marine Corps Camp Pendleton, CA

2000-2001 United States Marine Corps Okinawa, Japan

Finance Technician

- Processed travel claims, payments and advances, diaries, and other military documents, verifying that all submissions were accurate and properly supported

- Trained junior Marines on new and standard procedures to maintain a smooth, efficient workflow

- Managed U.S. and foreign currency, including application of exchange and conversion rates

- Handled financial statements and bookkeeping

- Supervised a customer service section handling travelers` questions, concerns, and issues

COMPUTER KNOWLEDGE

- Microsoft: Word, Excel, Access, Outlook, PowerPoint and SharePoint

- SAP, QuickBooks, Lotus Notes, Hogan, LiveWire, DTCC, SEI, STS Lighthouse, TRACS, NSP

AWARDS

- US Bank: All of US Service Team Award, Above and Beyond Award (2), Excel Award

- United States Marine Corps: Certificate of Commendation (2), Certificate of Appreciation, Meritorious Mass, Military Outstanding Volunteer Service Medal (2)

VOLUNTEER EXPERIENCE

- Assisted in renovation of a grade school in Guam, a women`s shelter in Australia, and a homeless shelter in Hawaii

- Volunteer Income Tax Assistant (VITA) in 2007

- Volunteer at Our Lady of Perpetual Help, St. Louis Arc



Contact this candidate