Customer Service Assistant
Resume:
Trent Wolf
Cell: 330-***-****
Email: abqsp6@r.postjobfree.com
With my experience and education in both Communication & Technology,
I can provide your organization with a versatile employee.
Education:
Masters of Arts Education Instructional Technology will graduate May 2010
The University of Akron, Ohio GPA 4.0
Bachelor of Arts Media Communication May 2008
The University of Akron, Ohio GPA 3.3
Major: Communication Minor: Fire Protection Technology
Work Experience:
Internship Field Experience Massillon City Schools, Ohio 2009-present
Instructional Technology assistant
Tech support & installation, assist instructors with classroom tech
Configure hardware, integrate & implement technology,
Present District In-Service Demonstrations and small group
instruction: clicker technology, interactive white boards, etc.
Office Assistant University of Akron, Auxiliary Services 2009 - 2010
Process student identification, manage confidential enrollment data,
process deposits, handle sales, provide customer service as
University Information desk
Recreation and Wellness Center, University of Akron 2006 2008
Front Desk, ONAT & Wellness Services Desks
Guest & Customer Services, complaints & questions, identification
Akron Fire Department 2008
Completed summer Internship in Fire Protection Technology
Field Correspondent & Public Relations WZIP 88.1 F 2006 2007
The University of Akron; Akron, Ohio
Live broadcasts, created promos, wrote press releases & news updates
Continuing Education & Workforce Development 2005 2006
Wayne College, Orrville, Ohio Front Desk Office Assistant
Computer troubleshooting, processed course payments & monies received,
assisted with budget & accounts, opened and closed office, trained new hirers,
textbook inventory & supplies, scheduled students
Trent Wolf
Cell: 330-***-****
Email: abqsp6@r.postjobfree.com
Related Activities:
Accepted for publication: Integration of Technology into the
Mathematics Classroom: Key to Student Success
Mathematics Teaching in the Middle School summer 2010
Wolf, D., Lindeman, P., Wolf, T., Dunnerstick, R.
Related Skills:
Proficient in Microsoft Office Word, Excel, Outlook, Power Point
Photo Shop, HTML, Oracle, People Soft, Blackboard, Cool Edit Pro,
Dreamweaver, SMART Notebook, Audio/Video Consoles
Honors:
Special Recognition by Division of Student Affairs June 2008
Dr. Charles Fey University of Akron Recreation Center
Heroism, quick response, and willingness to help student in need
References:
Mr. James Thom Technology Director
Massillon City Schools, Massillon, Ohio
phone: 330-***-**** ext 50153
cell: 330-***-****
email: abqsp6@r.postjobfree.com
Dr. I-Chun Tsai Professor, Educational Foundations & Leadership
University of Akron, Akron, Ohio
phone: 330-***-****
email: abqsp6@r.postjobfree.com
Dr. Cheryl Ward Instructional Technology Advisor
University of Akron, Akron, Ohio
phone: 330-***-****
cell: 440-***-****
email: abqsp6@r.postjobfree.com
Contact this candidate