Service Services
Resume:
Dawn M. Lowe-Wincentsen
abqskf@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Portland Operations Librarian, Oregon Institute of Technology 2008-Present
Supervise all library operations of two extension campus libraries, including one student
employee and library volunteers
Provide services to distance education faculty and students
Develop and maintain services for a diverse population of students and faculty
Participate in University Library meetings and committees
Represent OIT at Online Northwest
Participate in L-net, state wide chat reference service
Provide virtual and in-person reference services to Portland campus library users
Provide research services and instruction services to Portland campus students and
faculty
Develop resource collections for Portland campus libraries
Develop and maintain select Portland Campus and Library Web pages
Research, plan, and pilot a digital repository for student projects
Core team member for Wilsonville campus planning
Participate in planning and coordination of campus graduations, orientations, and
various other events
Undergraduate Information Services Librarian, Florida State University 2006-2008
Coordinate staffing of full service reference desk for 117 hours per week
Coordinate and maintain Instant Messaging virtual reference service
Create new services for undergraduate population of over 35,000 students
Plan an implement programs for undergraduates within the libraries
Develop and implement technologies to support undergraduate learning.
Be an effective team leader and team member for 4 librarians and 8 full time staff
members.
Create and coordinate training program for staff, faculty, and students who work on the
undergraduate reference desk, virtual reference and other information service points
Serve on university wide committee for undergraduate research
Participate in university libraries committees as assigned
Represent Undergraduate services and programs on University Libraries Director s
Council
Library Liaison team member to Colleges of Education, Social Work, and Human
Sciences. Sole liaison to department of Public Administration
Provide services to the entire FSU Population through various reference desks, virtual
reference, research consultations, and other information services
Effectively communicate department goals and accomplishments to the administration,
and community
Coordinator for Assessment and Staff Development, Florida State University Libraries
2003-2006
Act as liaison to ARL for measurement programs including SPEC and annual statistics
surveys
Develop and implement staff development programs for university libraries faculty and
staff
Administer assessment tools for the libraries such as LibQUAL+ and internally designed
user surveys
Work with department heads and administrators to develop and implement measurement
and assessment tools to new and continuing services and projects
Developed the FSU Authors Database
Work with Other FSU Libraries and Library departments to collect pertinent statistics on
a regular basis
Compose quarterly and annual reports about the libraries
Design exhibits and displays in the library on topics of interest and pertinence
Write special reports and projects as assigned by Director
Complete surveys and questionnaires as requested by external sources
Act as member of Director's Council
Develop internship and graduate assistant program, and hire all graduate assistants and
interns for the libraries
Serve on University Libraries committees as assigned
Provide research assistance through reference desk and virtual reference
Provide Instruction at the undergraduate and graduate levels
Act as Library liaison to the School of Social Work, the College of Education, Latin
American Studies program, and to the Writing and reading center
Created ARL Statistics Warehouse for the FSU Libraries
Library Associate, Louisiana State University, Middleton Library. 2000-2003
Supervision, hiring, termination, and training of student employees
Budget projection for departmental student employees
Service at centralized reference and government documents desk
Service through virtual reference
Serve on the library outreach committee
Processing new reference materials
Weeding and reference stack maintenance
Scheduling for reference department
Compiling department statistics
Ordering miscellaneous supplies
EDUCATION
Masters of Library and Information Science, Louisiana State University 2003
Bachelor of Arts, Linfield College, 2000 Creative Writing major, History minor
ASSOCIATIONS and COMMITTEES
L-Net Advisory Board 2009-2011
Oregon Governor's State Employees Food Drive Coordinating Committee 2009-2010
Grant peer reviewer for IMLS 2009 - 2010
Online Northwest planning committee 2008-present
CLENExchange co-editor 2008-2010 (renamed to Learning Exchange in September
2009) Sole editor from 2011 - to present
LAMA Education and Training Committee 2008-2012
NMRT Member Services Director 2007- 2009
RUSA RSS Small to Medium sized academic libraries discussion group 2007 - 2008
LAMA MAES Statistics for managers committee 2006- 2008
LAMA PRMS Training Committee member 2006- 2010, Chair 2008-2009
Member CLENE, 2006-present
NMRT Resume Review Committee, Chair 2005- 2007
Member LAMA Library Administration and Management Association 2005 - present
NMRT Footnotes Committee 2004 - 2005
NMRT/3M Grant Committee 2004 2005
Florida Library Association, Member 2004 2008
NMRT Local Arrangements Committee Orlando 2003- 2004
Member ACRL, Association of College and Research Libraries 2003-present
Staff Association, LSU Libraries, Secretary 2001-2002
Courses and Curricula Committee, Louisiana State University 2001-2002
ACRL Association College and Research Libraries; Louisiana Chapter, Student
Representative 2001-2002, member 2000 - 2003
GLISSA Graduate Library and Information Science Student Association, Secretary and
Web Master 2001, member 2001 - 2003
Member American Library Association 2000-present
PUBLICATIONS and PRESENTATIONS
Lowe-Wincentsen, D. Crook, L. eds. (2011) Mid-Career Library and Information
Professionals: a leadership primer. Woodhead Publishing Limited, Oxford
In Progress: Lowe-Wincentsen, D. (2011) A Finger in the Pie. Generation X
Perspectives on Librarianship ed. Estep, E., Tolley-Stokes, R., Wallace, M.K.
McFarland Publishing.
Lowe-Wincentsen, D. (2010) Teaching the Teachers. Presentation at Online Northwest
annual conference
Lowe-Wincentsen, D (2010) A Field of Green: renewable energy research on the web.
Issues in Science and Technology Librarianship Webliographies http://www.istl.org/
webliographies.html
Lowe-Wincentsen, D. (2009) Writing for Professional Development and The Hero of
Your Academic Paper. Writing and Publishing: The Librarians Handbook ed.
Smallwood, C. ALA Publishing. Chicago
Lowe-Wincentsen, D. (2009) Kewl Toolz CLENExchange 25:4
Lowe-Wincentsen, D. (2008) Book Review: Leadership: The Challenge for The
Information Profession. Info Career Trends. September 2008 http://lisjobs.com/
career_trends/?p=472
Byke, S. Lowe-Wincentsen, D. (2008) A Leadership Primer for New Librarians: Tools
for Helping Today s Early Career Librarians to Become Tomorrow s Library Leaders.
Chandos Publishing, Oxford.
Lowe-Wincentsen, D. (2007) The Open Ended Question, How Can It Work for You?
Poster session at Assessment Institute in Indianapolis, IN.
Lowe-Wincentsen, D. Byke, S. (2007) Falling Up the Career Ladder. Info Career
Trends. http://lisjobs.com/career_trends/?p=458
Lowe-Wincentsen, D. (chr) Cathcart, R. Bryant, S. Byke, S. Taylor, T. Bottorff, T.
(2007) Does it Matter How Many Piercings I have? Panel leader at Florida Library
Association annual conference
Byke. S. Lowe-Wincentsen D.(2006) Following to the Top and Leading from the
Bottom Australian Library and Information Association, New Librarian Symposium
http://e-prints.alia.org.au/archive/00000133/01/byke%5Flowe-wincentsen%5Fpaper.pdf
Lowe-Wincentsen, D. (2006) Association of Research Libraries Statistics and
Measurement Program Review, Pulic Services Quarterly 2:2/3 p198
Lowe-Wincentsen, D. (2005) Asking Directions; creating a culture of assessment at
your library. Poster session presented at the ARL LibQUAL+ sharefair
Lowe-Wincentsen, D. (2005) Asking Directions; creating a culture of assessment at
your library. Poster session presented at ACRL conference
Lowe-Wincentsen, D. (2003) Training Student Workers: a discussion panel, panel
member at Louisiana Library Association conference
Diamond, T. Griffin, L.S. Kelsey, P. Lowe-Wincentsen, D.(2002) Beyond the Desk;
Outreach services at the LSU Libraries ACRL Louisiana chapter conference,
Natchitoches, LA.
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