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E-mail: abqsfq@r.postjobfree.com

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OBJECTIVE:

I am seeking a position that complements my knowledge of computers

and computer networks in a business environment.

EDUCATION:

B.S. in Computer Information Systems,

4.0 G.P.A

CERTIFICATIONS:

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MCSE, Windows 2003MCP, SMS 2.0 MCSE, Windows 2000A+ Certified MCSE, Windows NT 4.0

TECHNICAL ABILITIES:

Software experience with:

Windows (Client and Server) MS Office (All Versions)

Hardware setup and troubleshooting experience with:

Network Routers & Switches Desktops / Laptops

WORK EXPERIENCE:

Leslie Rudd Investment Company

2416 E. 37th St. N., Wichita, KS 67219, Phone 316-***-****

Manager of Information Technology:

April 2008 - July 2009

Provided all IT services for parent company and 4 subidiaries at 5 locations in Kansas and California.

Administered service and support contracts for Internet connections, telephones, cell phones, printers, etc.Maintained WAN connections between all sites using SonicWall and Cisco firewalls with VPN tunnels.Maintained an Active Directory domain consisting of Server 2003, 2003 R2, and 2008 servers.Maintained an email system utilizing Microsoft Exchange with a SonicWall spam filter.Installed and maintained a web Dashboard system, utilizing IIS for web services and IDashboards for dashboard functions.Developed an automatic method of retrieving and reporting billing data from UPS for all companies plus 3 sister companies.Migrated the production software at a Winery from a web based service to a local, server based system.Installed a new IP based telephone system at the main office.Utilized Microsoft Distributed File System to fully replicate the network file system between locations, thereby creating "Hot Site" functionality for the network drives.Utilized Volume Shadow Copy to create a user accessible document recovery system that backs up files four times a day.Utilized command scripts and Group Policies to ensure consistent computer configurations.

301 N. Main, Floor 9, Wichita, KS 67202, Phone 316-***-****

Network Administrator: January 2007 - April 2008

Administer Active Directory network spread across 7 locations connected by MPLSAdvise the Director of Information Technology on department mattersInstalled and administered IP Telephone and voicemail system1st and 2nd tier support for 500 clients, 150 are permanently mobile Installed network at new facility in Reno, NVRestructured Active Directory to streamline administrationRestructured network files into a Distributed File System structureUtilized Group Policies to ensure consistent computer configurationsSetup method of encrypting and transferring information to and from Bank of America

2520 S. Sheridan, Wichita, KS 67217, Phone 316-***-****

IT Systems Administrator: January 2004 - January 2007

Installed and maintained a network of 5 Windows servers and 60 clients.Installed and maintained CAD systemsUpgraded domain from Windows NT 4 to Windows 2003.Upgraded Exchange server from Exchange 5.5 to Exchange 2003.Upgraded manufacturing system from Foxpro / SQL based to Progress based.Created data downloads using Crystal Reports, Excel, Access, and Visual Studio .Net.Created the interface between the MRP system and the Payroll system.Chaired ERP Management meetings that streamlined processes and resolved issues.Created training materials and instructional documents.Trained employees on current and new technologies and procedures.Implemented network based fax-from-desktop solution.Utilized Group Policies in Active Directory to streamline user and computer administration.Performed all adds, changes, and deletes on an NEC telephone key system.Created remote access features that enable mobile access to Email, Terminal Services, VPN, etc.

2100 W. University, Wichita, KS 67213, Phone 316-***-****

Network Technician: December 2001 - January 2004

Installed and maintained a network of 30 Windows servers.Deployed software to a 200 node network.Built computer images for faculty, staff, and student computers using Norton Ghost.Created new and maintained backup procedures.Installed and maintained a corporate antivirus solution.Provided final tier helpdesk support.Trained computer technicians on new policies and technologies.

Helpdesk Coordinator: November 2000 - December 2001

Set the policies and procedures that ensure the helpdesk runs smoothly.Supervise support technicians and student workers, assisting when necessary.Provide backup support for the Network Administrator and the

Telecommunications Coordinator.

PC Systems Analyst: November 1998 - November 2000

Diagnosed and repaired problems with computer hardware and

software for faculty and staff.Installed and maintained personal computers, laptops, servers,

and other network equipment.Worked with other computing personnel to research and implement

new technologies.

3500 N. Rock Rd. #300, Wichita, KS 67226, Phone 316-***-****

Computer Technician: February 1998 - November 1998

Diagnosed and repaired problems with computer hardware and software in

house and on customer's site.Traveled to St. Louis to assist with the installation of a LAN for Thorn Americas.Provided long term, onsite support at:

May 1998 to November 1998: Contracted as a temporary replacement

for a support technician.Resolved hardware and software related issues.Installed new computers and upgraded existing computers.March 1998 to April 1998: Contracted as a support technician.Resolved hardware and software related issues.Installed new computers and upgraded existing computers.

USF Dugan,

2015 S. Meridian, Wichita, KS 67213, Phone 316-***-****

Senior Systems Operator: July 1997 - February 1998

Provided nationwide help desk support for all computer related problems.Installed and maintained personal computer hardware and software.

1900 North St., Marysville, KS 66508, Phone 785-***-****

Computer Technician: January 1995 - July 1997

Researched, installed, and maintained personal computer software and hardware.Supported a peer-to-peer network as well as PC to AS400 connectivity.Maintained data collection network including installing, programming, and

troubleshooting.

PROFESSIONAL MEMBERSHIPS and ACTIVITIES:

Association of Information Technology

ProfessionalsAssisted with the setup of the computer systems at the

Wichita Industrial Trade Show, 2001 & 2005

ADDITIONAL TRAINING:

MOC 5047 - Introduction to Installing and Managing Microsoft Exchange Server 2007,

MOC 5049 - Managing Messaging Security Using Microsoft Exchange Server 2007,

MOC 5050 - Recovering Messaging Servers and Databases Using Microsoft Exchange Server 2007,

Oracle Database 10g; Administration,

Implementing the ShoreTel Contact Center,

Implementing and Managing Microsoft Exchange Server 2003,

Vista 6.x Knowledge Camp,

Microsoft Windows Management Instrumentation,

SQL 7.0 Administration, Installing and Maintaining SMS 2.0, Definity Basic Administration, Troubleshooting, Maintaining, and Upgrading PCs

Contact this candidate