Manager Management

JOSEPH W. FREEMAN

***** ******* ** *******, ** **827 443-***-**** ****@****.***

MULTI- UNIT HOSPITALI TY MANAGER

Award winning business strategist with more than 15 years of experience in hospitality management. An expert in

identifying and capitalizing on opportunities to build revenue; experienced in pre openings, opening, turnarounds,

multitasking, operations and rapid growth in a highly competitive market. Able to recognize and respond quickly to

changing market conditions and revise strategies accordingly.

Core skills include:

Hotel and Restaurant Management Internal & External Training Labor and Inventory Control

Management & Team Retention Profit Driven with Profit and Loss Management Experience

Ability to manage, motivate and retain staff creating an upbeat, yet sophisticated ambiance, by using natural

skills in relating to the public, with the ability to defuse conflicts before they arise.

EXECUTIVE HIGHLIGHTS

“2011 Days Inn Worldwide Property of the Year” Successfully transformed a hotel from a distraught asset

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to the best among 1,453 properties

Increased Orlando hotel’s revenue from $800,000 in 2009 to over 2 Million in 2012 (YTD)

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“Chairman Award Winning Property 2010, 2011 and 2012”

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YUM Brands “The Connie Calaho Award” The first one granted in company history for outstanding people

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capability

YUM Brands General Manager of the Year

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“The Golden Bell Certification” was presented to my team three different occasions, acknowledging our

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ranking in the Top 50, out of 4,000 total restaurants

Received Lowest Turnover Award, three consecutive years

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Recognized five times with the Gold Excellence Recognition for Outstanding Training

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PROFESSIONAL EXPERIENCE

Du Pun Hotels: Multi Property Manager 2009 Present

Direct all day to day operations of 144 room, 60 seat Bar/Restaurant, Pool, tiki bar Days Inn in Orlando;

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60 Room and pool hotel in Fort Lauderdale; and 4 Rental Properties in Fort Lauderdale.

Develop policies and strategies for financial management including all revenues, expenses, and

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investments. Ensure rigorous accountability and long term stability through the conservative fiscal

management of resources.

Develop and Implement budget and P&L. Constant Evaluation of actual vs. expected results to

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ensure achievement of all annual objectives.

Guide and integrate the department heads’ efforts to realign all business processes and reinforce

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organizational structure to ensure the effectiveness of major programs and initiatives.

Restore order and fiscal discipline at the bar restaurant by making adjustments, training and

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motivating teams. As a result, we went from losing 15,000 per month to making profit

Accor Corporation: General Manager 153 Rooms 2008 2009

Total responsibility of all hotel operations; Implementing budget and P&L

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Exceeded goals in 2008 for Satisfied Intent to Return (SIR); EBITDA and beating the competition in

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REV PAR Maintaining quality & high standards in housekeeping and maintenance; Control capital

and operations expenditures

Implementing and assuring all company procedures are followed properly

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Responsible for guest and employee satisfaction, hiring, training, and development process of every

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employee

Yum Brands Taco Bell/ Pizza Hut 1995–2007

2003 2007

Operations Manager Central Region

Plan and coordinate the operations of 183 units, for both franchise and corporate stores

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Optimize and improve the efficiency of the stores to increase profit.

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Maintain ongoing relationship with franchisers, suppliers, and vendors for YUM Brands

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Assist and coordinate requests for supplies, equipment, and betterments of the stores

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Assist and coordinate transportation and safe handling procedures

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Market Training Coach/Restaurant GM 2000 2003

Trained all salary managers in the KC and Omaha areas on P&L and daily activities, while

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overseeing all activities at own unit.

Designed and managed storage and inventory system for food orders and materials, maximizing

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efficiency and cost effectiveness of store purchases.

Created and rolled out various comprehensive training methods for Management Classes to be

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utilized in both the Kansas City and the Omaha Markets.

References

Available upon request.

Contact this candidate