Customer Service Management
Resume:
Alisha Cooper
Email: **********@********.***
Address: **** ******* **.
City: Houston
State: TX
Zip: 77021
Country: USA
Phone: 832-***-****
Skill Level: Management
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Alisha A. Cooper
6811 England St., Houston, TX, 77021
******.******@*****.***
Objective: To assist and benefit by utilizing my experience in logistical support.
Summary of Qualifications:
Certificate of Achievement for handling and properly turning in $750,000 worth of government equipment
Able to make difficult decisions in stressful situations
Outstanding customer service skills
Organizational development and process improvement skills
Outstanding leadership capability managing large teams
Planning and budget management
Army Records Information Management System (ARIMS) training
Able to type 50 wpm
Experience:
Kept proper accountability of all company sensitive items
Supervised and evaluated employees
Conducted high quality training for employees which resulted in a more professional work environment
Improved staff productivity and efficiency
Planned and executed logistical support for entire company staff with outstanding results
Enforced 100% of company logistics policies and procedures
Submitted comprehensive and timely reports to supervisor
Established great organization, and coordinated supply activities
Assisted contracting (as a soldier)with equipment in Baghdad Iraq
Kept entire company sanitized and litter free
Maintained supply records and forms resulting in the passing of inspections
Microsoft word, excel, and power point knowledge
Reviewed and annotated changes to unit material condition status reports
Posted transactions to organizational and installation property books and supporting transaction files
Determined method of obtaining relief from responsibility for lost, damaged and destroyed supply items
Employment History:
2006-2012 Logistics Specialist, U.S. Army
2005-2006 Input Specialist, The City of Houston, Houston, TX
Education:
Columbia College Associates Degree in General Studies
Pursuing Houston Community College Associates Nursing Degree
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