Customer Service Sales
Resume:
Jeff Ireson
Email: **********@********.***
Address: ** ****** ****** ****
City: methuen
State: MA
Zip: 01844
Country: USA
Phone: 978-***-****
Skill Level: Experienced
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Jeffrey B. Ireson
12 Indian Summer lane
Methuen, MA 01844
**********@********.***
www.linkedin.com/in/jireson
Scope of work
Anixter, Inc- Inside Sales Representative
2011-2012
Responsible for developing and maintaining existing accounts in the data, voice, and security markets within the greater Boston region. Responsibilities also included balancing a very high volume of inbound calls and emails, and preforming all of the necessary customer service functions.
L-Com Global Connectivity- Account Manager
2006- 2011
Responsible for maintaining and growing a geographic territory that generated sales in excess of $4 Million annually. Also responsible for preforming all customer service functions, including quote generation, order entry, order tracking, and problem resolution. Growth of the territory was achieved by following up on all open quotes in an established territory, and prospecting within these existing accounts to qualify further business potential. Worked directly with members of L-Com's outside sales team to develop strategies for account growth.
Brinks Home Security- Wilmington, MA- Security Sales Consultant
2005- 2006
Responsibilities included selling home security solutions through company provided and self generated leads. Conducted security needs analysis, and provided appropriate solutions based on the customer's needs.
Strengths
Proficient in all Microsoft Office programs, including Word, Excel, Powerpoint, and Outlook
Experience with Lotus Notes, and other various CRM customer database programs
Excellent interpersonal communication skills and phone presence with proven track record of maintaining customer relationships
7 years experience in an office setting, in an inside sales/customer service role
Education
Northern Essex -Haverhill, Massachusetts
Associates degree, Business Administration
Alpha Beta Gamma Business Honor Society
College Baseball program
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