Customer Service Assistant
Resume:
Reply to: *****************@***.***
Looking For Customer Service Position
Juaneca M. Trimble
***** ***** ** **., ****, WA 98030
206-***-****, *****************@***.***
February 27th, 2013
(Customer Service Position)
Dear Hiring Manager:
Your recent advertisement on craigslist made it clear that customer satisfaction is very important, and since I have over 5 years experience just in that field alone, I knew this was the right job for me. In addition I have experience in office setting and much more! I am a fast learner and willing to learn if given the opportunity! I am a team player and I am always looking for new ways to improve myself and the company I work for. I love giving out new ideas that will benefit the company. I am easy and outgoing but know when to be serious and get the job done!
My success comes from my positive attitude and my will power to succeed in whatever I put my mind too! I place a high value in an ethical and respectable manner. As a representative of your company I would bring focus not only to the value of your services, but also to quality customer service and the ease of doing business with your customers and with your company. I am a hard, smart-working individual who works equally well in a team environment or individually.
I will hope to hear from you soon! Hopefully I will get the opportunity to add great success to your company! You can reach me by phone or email to answer any questions about this letter or my resume in the hope of scheduling an interview.
Thank you for your time in considering my qualifications.
Sincerely,
Juaneca Trimble
24724 102nd Pl Se
Kent, Wa 98030
206-***-**** Juaneca M. Trimble
*****************@***.***
Objective
Loyal and compassionate worker pursuing a Professional Customer Service Position. My goal is to utilize strong leadership, multi-tasking and people skills to attend to your customers. Additionally, I am highly adaptable and professional. I would consistently strive to be an asset to your customer and company.
Education
Everest College,Everett, WA Graduated-2011
Medical Assistant Diploma
Dean's List, GPA 3.8
Everett Community College, Everett,WA 2008-2009
Nursing Pre-Required courses
Nursing Institute for CNA, Aurora,WA 2005-2006
Certified Nursing Assistant Certificate
Qualifications/Skills
Experience
In-Home Child Care 2012-present
Perform a variety of activities for children such as
Songs, games and story telling
Establish routines and offer constructive guidance
Ensure kids are supervised at all times
Prepare and dish up healthy meals and snacks
Provide passable equipment and activities to kids and etc.
NCS (National Credit Services) 01/2011- 12/2012
Collection Specialist (Servicing Big Balance Accounts for the Department of Education)
Taking Inbound/Outbound Calls
Servicing Accounts
Maintaining Good Customer Service Skills
Project management
Mariner Court, Everett,WA 2009-2012
Assistant Manager/
LeasingConsultant
Answering Multiple Phone lines
Leasing Apartments
Working on Projects
Maintaining a clean work environment
Writing Proper correspondence
Proper Documentation
Meeting the needs of a customer
Filing, copying, faxing
Northwest Pain Management, Mountlake Terrace, WA 2011
Medical Assistant Externship
Properly prepared equipment and assisted physician with procedures
Effectively room patients and took vitals
Accurately charted information and filed documentation
Utilized procedures and insurance coding for billing insurance
Project management
Aegis Inn Senior Living, Edmonds,WA 2006-2011
Registered Nursing Assistant
Exceptional customer service skills
Top quality CNA (Caregiver)
Attending to needs of Residents with and without Dementia
Assist with activities of daily living
Follow guidelines for preparing and serving food
National Service Bureau, Shoreline, WA 2008-2010
Customer Service Representative
Managing multiline phone triage
Extensive and excellent customer service
Project management
Producing accurate and detailed correspondence
Mailing, filing, schedule appointments, and other duties as requested.
Worked on large balance accounts
In-Home Family Care, Federal Way,WA 2006-2010
Registered Nursing Assistant
Customer service skills with residents, families, and staff
Providing quality resident care
Assist residents with activities of daily living
Preparing and serving meals
Contact this candidate