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Customer Service Manager

Location:
Nashville, TN
Posted:
February 28, 2013

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Resume:

Reply to: abqs3l@r.postjobfree.com

Apartment Maintenance Supervisor (Nashville Area)

Looking for a job! Apartment Maintenance Supervisor in the Nashville Area

Sandy L. Bailey

abqs3l@r.postjobfree.com

1101 Taylor Oaks Circle

Montgomery, AL 36116

843-***-****

Dear Sir or Madame:

I am putting my resume out in search of a new place to call home! I believe my experience and expertise in areas of business development, maintenance, resident retention, and customer service qualify me uniquely for the position of Maintenance Supervisor.

I am a Certified Pool-Spa Operator (CPO), HVAC certified, Back flow testing certified, and have completed all required Grace Hill courses. I would like to use my abilities and knowledge to advance in other aspects within your company. My experience have given me hands on experience with contractors, staff, residence, on site living and my proven ability of dedication. My business development has provided me with a strong understanding of territory development, sales management, problem solving and important excellent customer service.

My past achievements and accomplishments have proven my eagerness to learn and my ability to prepare and deliver excellent customer service and satisfaction. As well as learning the importance of strategy development and watching budgets.

The accompanying resume can serve to provide you with greater details of my background, and what I have to offer.

Thank you for your time and consideration.

Sincerely,

Sandy L. Bailey

Objective: To secure a rewarding career where I can make a meaningful contribution and have growth opportunities.

Personal Characteristics:

People skills Dependable Hard Working Trustworthy

Positive Attitude Loyal Team Player Enthusiastic

Professional Experiences:

New Construction

Perform physical inspections of building throughout construction process.

Perform all mechanical inspections/testing prior to architectural punch.

Assist manager with all architectural inspections.

Responsible for acceptance of all buildings for owners.

Liaison between construction superintendent and property manager.

Coordinate all warranty service through sub-contractors.

Coordinate with Construction and Properties for all pre-construction planning.

Maintenance Supervisor

Maintain all physical operations of apartment community.

Quarterly property walks noting areas of improvement needed.

Oversee properties turn-key and preventive maintenance program.

Assist property manager in hiring/terminating procedures for technical staff.

Provide training and orientation to all new hires and existing employees.

Responsible for preparation of capital budgets and annual control of capital.

Responsible for controlling and tracking monthly expense budget.

Provide efficient and timely service on all HVAC, plumbing & electrical.

Implement cost saving or energy management programs.

Supervise and coordinate weekly scheduling of facility maintenance.

Perform due diligence site inspections prior to new acquisitions.

Work History

June 2004 - November 2005

Cedar Ridge (Lavergne, Tn.) - Flournoy Properties

Grounds Technician

Responsible for the upkeep of the property.

Duties included ensuring that the grounds were litter free.

Checking chemical balance in the pool and adjust chemicals accordingly.

Irrigation monitoring and repair.

Routine maintenance on equipment.

November 2005 - May 2008

Stoneridge Farms (Smyrna, Tn.) - Flournoy Properties

Maintenance Technician

Assist n all physical operations.

Assist in maintaining budget control of all expenses.

Assist in all weekly, monthly, quarterly required reports and inspections.

Organize and schedule all turn related services with contractors.

Provide efficient and timely work orders.

Punch apartments so they are market ready.

Maintain a professional relationship with staff, residents, contractors.

May 2008 - August 2011

Verandas at Sam Ridley (Smyrna, Tn.) - Flournoy Properties / Mid America

Maintenance Supervisor

August 2010 - May 2011

Parc at Flowing Wells (Augusta, Ga.) - Flournoy Properties

Maintenance Supervisor

May 2011 - November 2012

Windsor Club at Westcott Plantation (Summervile, Sc.) - Flournoy Properties

Maintenance Supervisor

November 2012 - Present

Taylor Oaks (Montgomery Al.) - Flournoy Properties

Maintenance Supervisor

Maintain all physical operations of apartment community.

Quarterly property walks noting areas of improvement needed.

Oversee properties turn-key and preventive maintenance program.

Assist property manager in hiring/terminating procedures for technical staff.

Provide training and orientation to all new hires and existing employees.

Responsible for preparation of capital budgets and annual control of capital.

Responsible for controlling and tracking monthly expense budget.

Provide efficient and timely service on all HVAC, plumbing & electrical.

Implement cost saving or energy management programs.

Supervise and coordinate weekly scheduling of facility maintenance.

Perform due diligence site inspections prior to new acquisitions.

Coordinate with Construction and Properties for all pre-construction planning.

Perform physical inspections of building throughout construction process.

Perform all mechanical inspections/testing prior to architectural punch.

Assist manager with all architectural inspections.

Responsible for acceptance of all buildings for owners.

Liaison between construction superintendent and property manager.

Training

Completed all required On-line Grace hill Courses.

Certified Flournoy Trained Professional.

Testing and Evaluation of Back flow Prevention Assemblies.

Certified Pool and Spa Operator CPO.

HVAC Certified.

Certification in Kwick Set Locks.

Whirlpool & GE Appliance Classes.

Door King DKS Trained.

Graco Paint Training.

One year of carpet cleaning experience.

Education

High School Augsburg American High School 89 - 92 Augsburg, Germany

High School - Orchard View High School 92 Muskegon, MI. (Graduated)

Location: Nashville Area



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