Sales High School

Reply to: ************@*****.***

Looking for work in retail and/or hospitaly (Mariposa/Oakhurst)

JAMES E GROSS II

. ~ Mariposa, CA 95338 ~ 209-***-****~ ************@*****.***

OBJECTIVE: TO OBTAIN EMPLOYMENT IN THE RETAIL FEILD

More than ten years retail experience. Dedicated professional with the ability to get things done. Highly motivated and ambitious toward goal achievement. Extremely dependable in completing projects accurately and on time.

RELEVANT SKILLS AND EXPERIENCE

SECURITY OFFICER

Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized person, or unusual occurrences

Monitor and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises

Answer alarms and investigate disturbances

Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary

Create or implement security standards, policies, and procedures

Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or other on company property

RETAIL

Receive payment by cash, check, credit cards, or vouchers

Assist customers by providing information and resolving their complaints

Installation of purchased merchandise in customers' homes

Formulated, directed and coordinated marketing activities to promote products

Evaluated marketing strategy, based on knowledge of establishment objectives, and market characteristics

Described merchandise and explained use, operation, and care of merchandise to customers

Used sales forecasting and strategic planning to ensure profitability

Greeted customers and ascertained the wants and needs of each customer

Recommend, selected, located and obtained merchandise based on customer needs and desires

Answered questions regarding the store and its merchandise

EMPLOYMENT HISTORY

Head of Security ~ Solace Wellness. ~ Vallejo, CA

Head of Security ~ The Habitat Recording Studio ~ Redwood City, CA

Management ~ Hollywood Video ~ Concord, CA

Sales/Merchandise Control ~ The Good Guys ~ East Palo Alto, CA

Sales ~ Nordstrom ~ Palo Alto, CA

EDUCATION

High School Diploma ~ James Lick High School ~ San Jose, CA

Criminal Justice ~ Western Career College ~ Pleasant Hill, CA

Location: Mariposa/Oakhurst

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