Customer Service Manager

Kimberly Madden

Email: *********@********.***

Address: *** ******* ****

City: Townville

State: SC

Zip: 29689

Country: USA

Phone: 864-***-****

Skill Level: Management

Salary Range: $28,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

113 Fennell Road Townville, SC 29689 Phone 864-***-**** *********@***.***

Kimberly A. Madden

Objective I am seeking a position where I can utilize my skills in Customer

Service and Office Management effectively.

Experience 2007 to present Independent Mail Anderson, SC

Customer Service Manager/Single Copy Sales Manager

Manage office staff including hiring and training.

Handle data entry of new accounts for subscribers and

Business accounts, post payments and perform collections as needed.

Responsible for data entry of Circulation/Distribution

numbers daily. In addition I also handle issues from

our current out sourced Customer Service Department. Current

position requires the ability to multi-task as I also work closely with

Accounting completing end of the month closing.

Proficient in Microsoft Office and Excel along with many other types of computer

software.

1997-2007 Arnett Motors, Inc Anderson, SC

Cashier/Warranty Clerk

Answered incoming calls to Service scheduled appointments handled

all payments for both Service and Body Shop Repairs.

Billed all repair orders for Service and Body Shop repairs.

Assisted main office with main switchboard and filing in the Accounting

Department.

Completed end of the month performance profit reports and balanced

profit for Service Department.

Trained new employees on computer system and billing procedures.

1992-2007

Office work for loan company selling and closing mortgage loans.

In addition worked as a Para-Optometric Assistant for Dr. Paul Seay,

Hartwell Eye Associates. Scheduled appointments, filed all forms of

Medicare/Medicaid and private insurance. Completed transcripts for

Patient medical files and referrals to additional medical facilities.

Education 1988-1990 Tri-County Technical College Pendleton, SC

Classes in Criminal Justice

1988 Graduated from Hart County High School Hartwell, GA

Interest Foster with Dachshund Rescue of North America

References available upon on request.

Contact this candidate