Customer Service Manager
Resume:
Confidential User
Email: **********@********.***
Address: Address Withheld
City: hibbing
State: MN
Zip: 55746
Country: USA
Phone: 218-***-****
Skill Level: Management
Salary Range: $45,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Scott Emilson
100 Southview Dr. Apt. 10-c
Hibbing, MN 55746
**********@********.***
CAREER FOCUS
Experienced manager with 6 years of managerial experience. Strong strategic planning
and people-management skills.
SUMMARY OF SKILLS
* Inventory control
* Staff training/development
* Employee scheduling
* Consistently meet goals
* Budget Analysis
* Customer service
* Excellent communication skills
* Self-motivated
* Goal-oriented
ACCOMPLISHMENTS
Supervision
* Supervised sales team to monitor sales activity and goal achievement.
Leadership
* Served as key contributing member to Leadership team.
Business Development:
* Successfully had consistent sales and profit growth.
* Staff Development:
* Trained and developed staff in achieving sales and profit goals.
* Customer Service:
* Ensured superior customer service by utilizing constructive feedback
and ensuring employee engagement.
PROFESSIONAL EXPERIENCE
October 2005
to
Januaryv2012
Walgreens Bemidji,Hibbing, MN
Executive Assistant Manager/Store Manager
Trained, coached and mentored staff to ensure smooth adoption of company
programs
Created new revenue streams through building relationships throughout the
community to bring in new customers.
Hired and trained numerous members of staff.
Increased profits by managing, and developing current and new company
strategies.
Implemented innovative programs to increase employee loyalty and reduce
turnover.
EDUCATION
2005 Bemidji State University Bemidji, MN, USA
Business Administration Finance
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