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Customer Service Sales

Location:
Plymouth, MA
Posted:
February 28, 2013

Contact this candidate

Resume:

Jim Metscher

Email: abqrvi@r.postjobfree.com

Address: ** ******** **

City: Plymouth

State: MA

Zip: 02360

Country: USA

Phone: 508-***-****

Skill Level: Senior

Salary Range: > $250,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jim Metscher

29 Brewster St.

Plymouth, MA 02360

508-***-****

abqrvi@r.postjobfree.com

Executive Summary

Senior executive with a proven track record in driving sales and profits in multi-channel specialty retail organizations.

Skilled in: repositioning consumer brands, strategic planning, merchandising, product development, planning and

allocation, global sourcing, start-ups, and building strong motivated teams.

Professional Experience

SVP E-Commerce/Catalog-President Footwear

Casual Male Retail Group, Inc. Canton, MA. 2006-2011

Managed e-commerce/catalog merchandising for 6 divisions; Casual Male, Rochester Big and Tall, BT Direct, ShoesXL,

Living XL and CMRG-Europe. Created, developed and directed footwear brand positioning and expansion for store and

e-commerce/catalog business.

Volume $80+ million. Increased sales by $4 million and EBITDA by 230 basis points while reducing catalog

circulation by 25%.

Developed effective email marketing campaigns for all direct businesses-improving traffic and conversion.

Increased total footwear sales by over 38%. Improved gross margin by over 600 basis points.

Launched 3 start ups - ShoesXL, LivingXL and Casual Male-Europe. Developed successful/profitable

business models for each.

Collaboratively launched DestinationXL - new Big and Tall concept incorporating all of CMRG, Inc.

Executive Vice-President/Chief Merchandising Officer/Board Member

Talbots, Hingham, MA. 1998-2003

Multi-channel leadership for all aspects of the supply chain: product development/design, merchandising and buying,

planning and allocation, and worldwide sourcing and manufacturing. Engineered and implemented successful turnaround

and repositioned brand strategy by establishing a clear strategic vision. Product and marketing improvements resulted in

Talbots having its most profitable years in their history.

Increased total sales by 40% to $1.6 billion. Opened over 300 stores.

Achieved 16 straight quarters of EPS growth, establishing performance records. EPS increased 250% from $.57

in 1998 to $2.00 in fiscal 2002.

Increased net income from 4.4% in fiscal 1999 to 8% in fiscal 2002.

Increased inventory turnover and cash flow to record levels in 2000, 2001 and 2002.

Achieved record Gross Margin performance in 2000, 2001 and 2002.

Designed and implemented a new merchandising process which resulted in improved product, on-time deliveries

and reduced cycle times.

Launched e-commerce channel.

Launched Talbots Woman.

President/Chief Executive Officer/Board Member

Custom Foot, Westport, CT. 1996-1998

Responsible for turning around the first retailer to dedicate an "inventory less" store to mass customization; making shoes

to each customer's style and fit requirement. Custom made shoes for men and women, manufactured in Italy - in under 3

weeks, for under $150.

Recognized for Best practices-Fortune Magazine.

Raised $6.0 million dollars in Venture Capital market.

Improved fit rate from 35% to over 90%.

President Retail Group

Liz Claiborne, New York, NY. 1993-1996

Created strategic direction for the retail group. Managed product development, merchandising, planning and allocation,

MIS, marketing, store design, operations and real-estate. Enhanced brand through improved store design, improved

product presentation, and superior customer service.

Volume $ 160 million. Expanded company from 30 to 120 stores.

Flagship store featured on the cover of "Stores" magazine.

Vice-President Product Development/GMM Merchandising/Stores and Catalog

Talbots, Hingham, MA. 1984-1993

Full responsibility for the branding, design development and trend merchandising of all Talbots product.

Re-engineered product/branding process. Increased Talbots branded product from 60% to 95%.

Achieved double digit comparable store growth in 1992/1993.

Launched Talbot Kids and Talbot Intimates.

Education

Bowling Green State University, Bowling Green, Ohio

B.A., Political Science



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