Customer Service Marketing

Kabir Ruby

Email: **********@********.***

Address: ** ******** *****

City: Hillsborough

State: NJ

Zip: 08844

Country: USA

Phone: 203-***-****

Skill Level: Entry

Salary Range: $65,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

RUBAIYAT KABIR

11 Flemming Drive, Hillsborough, NJ 08844

E-mail: *************@*****.***

Cell : 203-***-****

SUMMARY PROFILE

Seven+ years of professional experience in various aspects of publications and news journalism industry. Social Media and SEO savvy. Experienced in managing outside communications, utilizing social media tools and marketing techniques. Expertise in managing time-critical projects, supervising and project managing teams. Proficient in Word, Outlook, Excel, PowerPoint, Adobe Illustrator, HTML, blogging.

EDUCATION

The New School, New York

Masters in Fine Arts (MFA) in Creative Writing - Fiction

Sep'07-May'09

GPA : 3.95

Knox College, Illinois

Post Baccalaureate in Communications and Creative Writing

Bachelor of Arts in English

Sep'02-Apr'03

Aug'98-Jun'02

London-Florence Program,

Associated Colleges of the Midwest

Jan'01-May'01

PROFESSIONAL EXPERIENCE

Freelance Journalist, Editor and Writer April '12 -Present

Currently working on an independent project: a novel entitled, 'The Hungry Bride.' This is in parts a memoir interspersed with home made recipes concocted by ordinary homemakers and other significant people from my life. Some of their history shape my own experiences as an amateur cook.

Adjunct Professor of English, Hudson County Community College, NJ Sept '09-May'11

Taught ENG 101 and 102. The courses were highly interactive, encouraging student discussion

and participation. Old theories were challenged, new thoughts explored, and students were taught to think about the

materials they read, and to truly engage with them. The courses also put much emphasis on writing.

Students were required to produce a considerable body of in-class writing assignments and formal essays by the

end of the term. Excellent classroom management and conflict resolution skills.

Intern, Editorial Staff, Guernica / a magazine of art and politics Sep'08-Apr'09

Responsibilities included:

Fact checking and copy-editing assigned pieces on HTML, and transcribing interviews; viral marketing, which entailed looking up content from past issues and finding pertinent sites to engage with. Tasks also included cultivating media relations with influential journalists and authors, writing newsletter blurbs, daily posting links to Guernica's link's section, announcing new content (including links) on Twitter, updating Wikipedia entries for people interviewed for Guernica, tracking and maintaining liaisons, managing client deadlines, updating e-mail list, announcing Guernica events on Facebook and other social media networking sites. Tracking and managing web content, and updating web page with the

latest vitals about Guernica.

Marketing Associate, Ad Com Inc., Bangladesh Jan'06 - Jul'07

Performed detailed market analysis using different Marketing techniques, including brand management, market segmentation, product publicity and advertisement, direct as well as internet marketing. Responsibilities included but not limited to the following: Focused on practical applications of marketing techniques. Acquired detailed Product knowledge for brand awareness, promotions, territory and campaign management; specialized in event marketing campaigns for various clientele. Defined success tracking criteria and measured performance metrics for programs supporting brand effectiveness. Generated multi-year plan in support of top line sales and bottom line earnings for customer portfolio. Developed revenue forecast, formulated new product launch strategies, along with advertising and communications strategy from our clientele. Worked in close partnership with cross functional partners including Finance, Operations, R&D, Customer Service and Human Resource organizations to meet committed timelines and achieve business results.

Senior Staff Writer, Editorial Staff, Daily New Age newspaper Aug '04 - Jan '06

Managed daily internal stakeholder relationships, external client interaction, and value attainments across multiple, time-critical initiatives. Oversaw editorials, selected materials to be published in the literary page, supervised a team of fifteen feature writers, and edited front page news and supplemental materials, among others. Covered a range of issues in-depth, including human interest stories, literature and the arts. Wrote cover pieces, front page news, and feature writing for the supplements. Member of the Editorial Staff, finalizing reports and news produced by reporters and junior writers.

A synopsis listed below.

Our Invisible Children: An in-depth investigation of the state of, and services provided by, the institutions in Bangladesh that address the issue of disabilities in children and adolescents. The cover story portrayed the lives of visually and hearing impaired children and those afflicted with Autism and Cerebral Palsy among others.

The Rita-Mita Story: The lead story in the Daily New Age newspaper, the feature explored and portrayed the plight of those suffering from schizophrenia. The piece depicts the lives of sisters Dr. Rita and Engineer Mita, revealing their disturbing downward spiral into paranoid schizophrenia, and its consequences. The Rita-Mita story follows their self-induced isolation, their rescue, and finally, their recovery. Doctors and psychiatrists who mapped their physical and mental recovery and the attorney responsible for heading the rescue mission, were interviewed extensively.

Not Turning A Blind Eye: A Feature length article on a philanthropic project undertaken by the Bangladesh Eye Hospital, offering childhood cataract surgery program to the underprivileged in Bangladesh, the first of its kind. The Childhood Cataract Surgery program is responsible not only for providing necessary care and treatment, but in recruiting ailing children and offering orientation to parents on post-operative care.

Feature Editor, Star Literature, Lifestyle supplements, The Daily Star Newspaper May'03 - Aug'04

Worked on literary and book reviews for the Star Literature page, organized and delegated literary and cultural events, and book launches. Worked on key projects, included but not limited to developing briefs, PowerPoint presentations, newsletter, website content, and press releases.

Wrote for the Lifestyle Magazine and Femina, India, covering men and women's fashion and trends. A synopsis listed below.

Theatre review: Feature presented one of the most acclaimed and successful dramatists of our time, Yasmina Reza. The review highlighted Reza's comedy, Life x 3, a play both adapted in French and English, and delves into Reza's entire body of work. The review artfully elucidated Reza as a transient, even a mystic, one who portrays the fleeting and elusive nature of time and the frailty of the human condition.

Film Reviews: Reviews included an eclectic mixture of foreign cinema from countries such as Argentina, Tajikistan, Palestine, Cambodia, Tunisia, and Bangladesh. Reviews covered annual Tri-continental film festivals, and special debut screenings by up and coming film makers.

Book Reviews: Reviews largely featured South Asian writers such as Nonda Chatterjee, Shonali Bose, and Uma Ranganathan.

Fashion and Lifestyle: Articles covered a wide range of topics, from clothing and accessories, shop and boutique reviews, to offering fashion and beauty tips, home dcor, and women's issues. Articles on women's issues have been spotlights as well as cover page stories in 'Lifestyle' magazine, a supplement of The Daily Star Newspaper.

PUBLISHED WORK

Ode To Prufrock & Umbil (poems), Catch Literary Journal. Issue won the prestigious 2003 National Program Directors' Prize for 'Best Content' for undergraduate literary magazines

Witch Mirror (fiction), The Daily Star Book of Bangladeshi Writing

The Wait (fiction), From the Delta: English Fiction from Bangladesh - UPL Publications

Rida-A Memoir (fiction), Lifelines, Zubaan Publishers, India, 2012

Rita and Me (fiction), Holiday Special Magazine, Daily New Age Newspaper

The Rita-Mita Story (cover story), Xtra, supplement of Daily New Age Newspaper

Not Turning a Blind Eye (article), Slate Magazine, Bangladesh

Missing Pieces of a collage (poem), The Daily Star Book of Bangladeshi Writing

EXTRA CURRICULAR ACTIVITIES

Participated in HGTV network cable show, "Destination Design" in 2010.

Participated in multiple fiction, poetry, and playwriting competitions, including Prentice Hall, Nick Adams, and Davenport.

Member, Knox College Choir

Teacher and Mentor, Odyssey Mentoring Program, Churchill Junior High, Galesburg, IL

Director, Creative Writing Program, Churchill Junior High, Galesburg, IL

Fundraising Officer (Telecom dept.) & Assistant Librarian (Circulation desk), Knox College

Student Counselor and Teaching Assistant, Aptech Computer Institute

AWARDS

A. Eugene and Ella Stewart Davenport Literary Award (Fiction), April 2002

OTHER ATTRIBUTES

Fluent in English, Bengali, and Hindi.

Superior communication skills, motivated self-starter, team player with strong leadership skills.

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