Bruce Hagan
Email: abqrkk@r.postjobfree.com
Address: **** ***** *****
City: Verona
State: WI
Zip: 53593
Country: USA
Phone: 608-***-****
Skill Level: Senior
Salary Range: > $250,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Bruce R. Hagan
7693 Almor Drive hm: 608-***-****
Verona, Wi 53593 cell: 608-***-****
abqrkk@r.postjobfree.com
Proven profit/growth-driven senior executive. Successful leader of multiple businesses for private
and public ownership, in highly competitive markets. Experienced in growing revenue and margins for
multi-site distribution and manufacturing businesses. Highly diversified background including operations,
supply chain, inside and field sales, marketing, and product management, in association with world class companies.
Expertise includes:
Strategic Planning and Execution P&L Management Selling an Organization
Executive Team/Employee Leadership Business Diversification Product Management
Supply Chain Management Sales and Marketing Mgt. Vendor Negotiation/Mgt.
Continuous Improvement Budgeting Operations Management.
Experience:
Chief Executive Officer and President, Parts Now LLC, Middleton, WI Nov. 2007 - Sept. 2012
Led North America's largest distributor and remanufacturer of laser printer and imaging related
components. Accountable to Private Equity ownership for fiscal, strategic, sales and operational
leadership in developing/meeting revenue and EBITDA growth goals. $75M annual revenue,
2 business units (U.S. and Canada), 6 locations, 240 fte . Successfully sold the company in 2012.
Results/Accomplishments:
* Maintained positive cash flow and profitability during unprecedented recessionary, 20%, market contraction
* Grew revenue 5+% '09 v '11 in spite of a contracting market; double digit revenue and profit growth
budgeted for 2012, led by implementation of market/product diversification strategies
o 15% of 2011 revenue from product programs/markets newly developed over prior 48 months
o Opened 2 new distribution centers, enabling competitive leverage using next day ground delivery
o Operating break-even achieved within 12 months.
* Implemented structured/comprehensive strategic planning and execution model; Balanced Scorecard.
* Restructured Executive Team, Sales, IT and Operations, reducing operating expenses and strengthening
infrastructure to support diversification and subsequent revenue and operations growth
* Implemented numerous process improvement programs:
o Implemented a new Sales structure, supported by new base/variable compensation programs
o Created a Product Management function and upgraded Inventory Management capabilities
20% reduction in inventory investment with record 97% overall service levels
o Realized a 12% Operations productivity gain over 2 years, 50% improvement in warranty rates
* Negotiated unique multi-million dollar go-to-market contract with industry's second largest manufacturer
Chief Executive Officer and President, Conney Safety Products LLC, Madison, WI Oct. 2004 - Sept. 2007
Executive leader for a national, multi-channel, B2B, safety and first aid equipment distributor,
composed of two businesses, Conney Safety LLC and Direct Safety. Full P&L accountability to
German ownership, Takkt AG, Stuttgart, Germany. $80M+ annual revenue, 180+ fte.
Led the Company to a successful turnaround, following years of flat or declining revenue and profits.
Led business to a successful sale, exceeding ownership's sell price expectations by 30%.
Results/Accomplishments:
* Increased EBITDA by 29%, '05 v '04
* Increased annual revenue 25% and EBITDA 75%, '06 v '04
* Reduced Conney Safety personnel by 10% without compromising customer service measures
* Consolidated Direct Safety business unit into the Conney Safety business
* Established a formal Product Management function, adding 1000's of sku's
* Oversaw strategic implementation to rework and vastly improve the Marketing function/approach
o Overhauled the catalog presentation, rebranded private label line, designed and marketed
a new logo, installed and significantly increased the use of direct marketing analytics
* Conducted over 100 cross/functional process improvement reviews in first 6 months
W.W. Grainger, Inc., Lake Forest, IL May 1993 - Oct. 2004
Held key leadership roles with North America's largest industrial MRO distributor;
publicly held; multi-channel; B2B; $5.9B annual revenue.
Director Supply Chain Performance, Dec. 2003- Oct. 2004
Established vision and strategic plan for this newly established function. Responsible for
Internal teams working in partnership with 3M and GE in applying 6 sigma improvement
protocol to large scale processes, for application to Grainger's entire base of 900 suppliers.
Product Category Director, Cleaning, Material Handling, Safety/Security Sept. 2002 - Dec. 2003
Led Grainger's largest Product category, supporting $1.2+b in sales. Reporting teams responsible
for all aspects of vendor management and contract negotiations, product selection, pricing,
product availability, product information, collaboration with marketing for product merchandising.
* Top performing GP Category in 2003, with a 200 bpt improvement year over year
Product Category Director, Material Handling Sept. 2000 - Sept. 2002
Reporting teams responsible for all aspects of vendor selection and performance.
Developed Asian sourcing/private label programs in collaboration with Grainger
Global Sourcing.
* Led product team to highest growth of all product categories at 10.3%.
* Recognized for leadership in personnel development
Supply Manager, Material Handling Oct. 1998 - Sept. 2000
Parts Company of America, div. of W.W. Grainger, Northbrook, IL May 1993 - Oct. 1998
Director, Marketing Nov. 1996 - Oct. 1998
Director, Product Management June 1993 - Nov. 1996
McMaster Carr Supply Company, Elmhurst, IL Dec. 1984 - May 1993
America's largest, family-owned, MRO, direct marketing distributor; estimated annual revenue $3.5B.
Supply Chain Management positions
Corporate Purchasing Manager overseeing all vendor management functions, product cost
and availability; reports included 2 Product Management teams and Inventory Management functions.
Warehouse Management positions
Led Packing and Shipping function, covering 100+ fte, 11/2 shift operation.
Harris Trust and Savings Bank, Chicago, IL Sept. 1983 - Dec. 1984
Operations Analyst
Education
Case Western Reserve, Cleveland, OH 1982 - 1983
M.B.A. Inventory/Production Management, Cum Laude
Drake University, Des Moines, IA 1978 - 1982
B.A. Earth Sciences, Cum Laude
B.S. Inventory/Production Management, Cum Laude
Continuing Education, Other Activities and Accomplishments
Globe University * Middleton, Wisconsin, Adjunct Faculty, undergraduate business instructor* 2010
Member, The Executive Committee (TEC) * 2005 to present
Marketing, Executive Education Program * Northwestern University * 1996
Finance, Executive Education Program * University of Chicago * 1995
Certified Production Inventory Manager (CPIM) * American Production Inventory Control Society (APICS) * 1994
Six Sigma Champion certification, Diversity in the Workplace, Managing Interpersonal Relationships, Managerial Finance, Project Management, various Quality courses, developed and taught Negotiating courses * Grainger Learning Center * 1993 to 2003