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Assistant Customer Service

Location:
Tyngsborough, MA
Posted:
February 19, 2013

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Resume:

TYE BREAKER 556-***-**** abqri6@r.postjobfree.com

* ********** ****, *******, ** 01879

EDUCATION

University of Massachusetts Amherst (May 2012)

Bachelor of Science in Biochemistry

Commonwealth Honors College GPA: 3.8

University Scholars and Commonwealth College Scholarships

Relevant Courses: Biochemistry, Physical Chemistry, Organic Chemistry, Cellular and Molecular Biology, Genetics

LABORATORY SKILLS

Primer Creation (Primer3 website) Gel electrophoresis

SDS-page gel Some bioinformatics (ORF finder programs, BLAST and MFold)

Cell culture and plate development Protein extraction and transposon

Kinetic analysis of enzymes and inhibitors Plant gene expression analysis by RT-PCR

RELEVANT EXPERIENCE

Research Assistant (Spring 2010 Present)

Hiram Genomics Initiative, University of Massachusetts Amherst

Construct partial genetic map for genome of nitrogen fixing A. vinelandii

Determined role of several enzymes in metabolism of soil bacterium and plant pathogen A. tumefaciens

Developed mutants for two malate dehydrogenase genes in A. tumefaciens

Presently performing growth curves to determine purpose of four mutants in A. tumefaciens for malate dehydrogenase

Teaching Assistant (Fall 2011)

Organic Chemistry Course, University of Massachusetts Amherst

Monitor students laboratory activities

Assist students with learning laboratory techniques

Provide out of class aid to students having difficulties with content

Inspect lab notebooks for proper scientific format

Research Assistant (Spring 2009)

Molecular & Cellular Course, University of Massachusetts Amherst

Generated gene disruption mutations in agrobacterium tumefaciens and examined phenotype

Examined biochemical pathways of agrobacterium tumefaciens using bioinformatics too ls

PROFESSIONAL AFFILIATIONS

American Chemical Society, Biological Chemistry Division (Spring 2010)

CAMPUS INVOLVEMENT

Biochemistry Club, Member

Organize guest speakers to present on current trends in the field and career options

Plan and facilitate field trips to biotech companies

ADDITIONAL STRENGTHS

Laboratory and Fire Safety Training (Fall 2010)

Adobe Photoshop CS4, image editing, animating, and web design, including HTML and CSS

Microsoft Office including Word, Excel, and PowerPoint

Polly Sigh

33 Main Street, Amherst, MA 413-***-**** abqri6@r.postjobfree.com

Education

University of Massachusetts Amherst BA 5/12

Major: Political Science Minor: Exercise Science GPA: 3.7

Smithsonian Institution American Studies Semester, Washington, DC 9/10-12/10

Completed intensive research methods tutorial. Researched, wrote, and presented final paper, Young Women and

Contact Sports.

Events Planning Experience

Sommer, Schell, & Zimmer, Inc., New York, NY

Special Events Intern 5/11-8/11

Assisted in designing general marketing plan for Mobil Oil s new On the Run convenience store campaign. On

production rotation, contacted up to 25 vendors each day for cost estimates. Devised opening day schedules used at 15

locations. Coordinated and promoted grand openings. Managed and launched On the Run point of purchase

Halloween candy displays and hot air balloon banner. On graphic design rotation, used computer graphics skills to

create gas pump character approved by senior management for trial use on hat and T -shirt giveaways.

Athletic Association Board, University of Massachusetts Amherst

President 9/10-5/11

Elected by student body to serve on Student Government Association cabinet. Oversaw $30,000 budget to support

activities and events. Chaired weekly meetings. Planned campus-wide events such as Fun Runs, Field Day, Float

Night, Midnight Madness carnivals, and other special activities for hundreds of students.

National Girls and Women in Sport Day, University of Massachusetts Amherst

Organizer 2/10

Helped organize and staff event attended by 150 3rd-5th grade girls. Taught stretches and endurance training

techniques clinic for girls. Designed T-shirt logo for giveaways, coordinated with local screen graphics design firm,

and administered $1000 budget.

Additional Experience

Department of Psychology, University of Massachusetts Amherst

Research Assistant 9/09-5/11

Worked with professor studying effect of parental pressure on young athletes. Researched and evaluated sources for

class, Psychology of Sport. Researched and wrote paper on increasing injury rate among young athletes. Conducted

interviews with local physicians, school administrators, families, and children.

Varsity Track and Field Team, University of Massachusetts Amherst

Member 1/10-5/11

Devoted 20-30 hours weekly to practices and competitions. Recognized as New England All Regional by New

England Women s Track and Field Coaches Association. Also served as game statistician for basketball team and

facilities monitor.

University Course Highlights

Popular Culture; Mass Culture, Media, and Morality; Seminar: Writing About American Culture; Visual

Anthropology; Sport: In Search of the American Dream

Technical Skills

MS Office, Adobe Photoshop, Quark Express, 3DS Max

Leg Aide

123 University Drive, Amherst, MA 01002 413-***-**** abqri6@r.postjobfree.com

EDUCATION

University of Massachusetts Amherst Bachelor of Arts May 2012

Major: Afro-American Studies GPA: 3.45

Relevant Courses: American Politics; Urban Government and Politics; Public Administration;

Race, Culture and American Politics; Congress and the Legislative Process

Language Skills: Conversational Spanish

Computer Skills: MS Office - Word, Excel, Access, Powerpoint; research databases

RELEVANT EXPERIENCE

Research Assistant, Environmental Protection Agency, Washington, DC, Summer 2011

Assisted staff of Assistant Administrator for Environmental Information with research and correspondence related to

clean water public information campaign

Wrote summaries of hearings used by Deputy Administrator preparing for media briefings

Conducted email survey of 250 municipal wastewater treatment plants in New England region

Responded to schoolchildren s questions about drinking water safety

Judicial Affairs Assistant, Dean of Students Office, University of Massachusetts Amherst, Fall 2009-Spring 2010

Reviewed resident life cases for accuracy and evidence

Scheduled and arranged hearing boards

Processed confidential judicial files

Seminar Participant, The Political Economy of Class and Race

University of Massachusetts Amherst, Spring 2009

Examined federal housing policy making with special emphasis on Congress

Analyzed case studies of other policy areas such as employment, education, and judicial system

Collaborated with two other students to lead discussion of legislation on educational funding

Researched and wrote 15-page paper on recent racial judicial decisions

Administrative Assistant, University Controller s Office, University of Massachusetts Amherst, Fall 2008-Spring 2009

Data processed individual and company accounts

Developed spreadsheet and database skills

Handled questions and requests at reception desk

ADDITIONAL BACKGROUND

Captain, Varsity Tennis Team, University of Massachusetts Amherst, Fall 2008-Spring 2011

Served as liaison between 12 team members and coach.

Directed team-building activities in and out of practice including spring training trip to Atlanta

Coordinated logistics such as lodging, meals, and transportation for 10 away matches

Raised $1000 through planning and coordinating tournaments and clinics throughout year

Counter Staff, Starbuck s Coffee, Northampton, MA, Summers 2007-2009

Managed all sales transactions during 8-hour shift including busy morning rush hour

Trained five new staff in customer service techniques, cash register and espresso machine operation

Iwanna Eatwell

abqri6@r.postjobfree.com 413-***-**** 12 Main St., Amherst, MA 01002

Objective To obtain a position in hospital nutrition.

Education University of Massachusetts Amherst May 2012

Bachelor of Science Major: Nutrition GPA 3.53

Didactic Program in Dietetics

Coursework includes: Community Nutrition, Medical Nutrition Therapy, Practical

Skills in Nutritional Counseling

Languages: Basic Spanish, basic Italian

Computer skills: Microsoft Word, Excel and Access

Association

Membership American Dietetic Association, member since 2009

Health

Experience Health Educator Intern, Seekonk Department of Health, Seekonk, NJ Summer 2011

Worked with programs in Health Dept. Developed materials for diabetes program,

alcohol/substance abuse program, and nutrition program for adults and children.

Prepared and taught classes that emphasized good health habits such as nutrition,

exercise, and better ways to prepare food.

Helped diabetic clients learn to plan their meals and start exercise programs.

Overcame patient fears of exercise by teaching how to use equipment correctly.

Health Educator Intern, Holyoke Community Clinic, Holyoke, MA Spring 2011

Assisted physicians and health aides in educating young people on safe sex practices

and contraception.

Visited schools and youth centers to distribute information and lead discussion groups.

Conducted field survey of local school officials to determine level of communication

with students on HIV/AIDS awareness and prevention.

Wrote 25-page research paper on findings; presented to medical staff.

Additional

Background Facilities Assistant, Yankee Pedlar Inn, Holyoke, MA Summers 2008-2010

Answered telephones, greeted and assisted customers, and handled general

administrative duties, such as filing, faxing, copying, and mailing.

Cashier; responsible for closing the cash drawers and recording daily deposits.

Posted billing and ran various invoices for member and non-member agencies.

Volunteer Swim Instructor, YMCA, Greenfield, MA 2007-2010

Interests include: Rugby, hiking and swimming.

JANE A. STUDENT

123 College Lane

Amherst, MA 12345

123- 456-7890

abqri6@r.postjobfree.com

OBJECTIVE: A position in public relations or advertising.

EDUCATION: UNIVERSITY OF MASSACHUSETTS AMHERST May 2012

Bachelor of Arts, Cum Laude, GPA 3.4

Major: Communication Minor: Psychology

Certificate in Film Studies

UNIVERSIDAD DE LOS ANDES, Bogota, Colombia Fall 2010

RELEVANT

COURSES: Introduction to Management, Art of Communication, Media in Motion, Psychology of

Sound, How to Sell an Idea, Introduction to Accounting

EXPERIENCE: AMHERST CHAMBER OF COMMERCE, Amherst, MA

June 11 Present Public Relations Intern

Secure dates, locations, guest speakers and sponsors for Chamber of Commerce events.

Organize and distribute press releases, invitations, and Chamber of Commerce

literature to public.

Sept 10 June 11 STORM ADVERTISING, Amherst, MA

Administrative Intern

Performed all initial copywriting, handled press releases, proofreading

and business letters.

Helped implement ideas for various accounts, researched and organized portfolios on

copywriting business.

May 09 May 10 DAILY TIMES CHRONICLE NEWSPAPER, Woburn, MA

Writer

Wrote weekly articles and senior profiles for paper with daily circulation of 850,000

readers.

Responsible for putting together the layout for the newspaper to go to print.

VOLUNTEER

EXPERIENCE: UNIVERSITY OF MASSACHUSETTS AMHERST

Sept 10 - Present Information Desk Assistant, Admissions Office

Staff information desk and acquaint students with benefits of various university

departments.

Responsible for canvassing various departments on campus to stay updated on services

being offered to students.

COMPUTER

SKILLS: Microsoft Word 6.0, Excel, Access, PowerPoint, Windows XP, Netscape Navigator,

WordPerfect 6.0, Lotus 123, HTML, Java Net

ACTIVITIES: Writer for University of Massachusetts Amherst Daily Collegian

Volunteer for Amherst Town Information Booth

Reading, Soccer, Hiking, Swimming, Traveling

Lisa Law

100 Water Street Worcester, MA, 01602 508-***-**** abqri6@r.postjobfree.com

EDUCATION

University of Massachusetts Amherst May 2012

Major: Political Science and History, Minor: Biology

GPA 3.8; Dean s List all semesters

Commonwealth Honors College

Language Skills: Conversational French

University College Cork, Cork, Ireland Spring 2011

Certificate in Political Issues in Ireland Today

HONORS AND AWARDS

National Political Science Honor Society, Pi Sigma Alpha

National History Honor Society, Phi Alpha Theta

Ansin Study Abroad Fellowship Recipient, May 2010

LAW-RELATED EXPERIENCE

Education Programs and Research Intern

Association of Diplomatic Studies & Training, Arlington, VA Summer 2010

Worked on ADST s education initiatives, including Oral History Interview project documenting careers of retired

American diplomats. Conducted research at National Archives to assist ADST employee Charles Stuart Kennedy

with writing book on history of American Consular Service, involving significant independent planning of research

process and execution. Performed other office duties as necessary, including filing and meeting setup.

Constituent Services Intern

Office of Congressman James P. McGovern, Worcester, MA Summer 2009

Assisted with research for constituent services. Answered incoming office inquiries and dealt directly with constituent

issues. Represented Congressman s office at Africa Business Conference, Worcester Polytechnic Institute.

Office Assistant and Courier

Seder & Chandler, Attorneys at Law, Worcester MA Summers 2006 2008

Responsible for running all aspects of firm s mail room, including: couriering to District and Federal courts, City Hall,

and area law firms, daily banking, handling and metering of all outgoing mail, copying, faxing, and filing closed cases.

Undertook independent project of complete reorganization of Closed File Storage, encompassing nearly 40,000 files,

and cataloguing of over 50 years of cases. Oversaw training and assignment of new mailroom staff.

LEADERSHIP EXPERIENCE

Executive Board Secretary, Pi Sigma Alpha, University of Massachusetts Amherst Fall 2010 - Present

Worked with other Executive Board members to conduct society business and plan and coordinate society events.

Recorded meeting minutes.

Peer Advisor, Pi Sigma Alpha, University of Massachusetts Amherst Fall 2009 and 2010

Offered peer advising to undergraduate students in the Political Science Department during pre-registration and

registration periods on issues of major requirements and course selection.

Program Organizer, College Question & Answer Panel, University of Massachusetts Amherst Fall 2009

Planned and participated in a series of panel discussions of college students for high school seniors about college

decision process and transitional adjustment. Coordinated collection of student feedback for use in planning future

programs.



Contact this candidate